Field Service Engineer

22 hours ago


Chicago, United States RemX Full time
Job DescriptionJob Description

** $85,000 - $95,000 base salary DOE. plus full benefits, life insurance, bonus pay, PTO, paid travel, per diem, 401(k) match 5%, company card, full training provided **

 

RemX is seeking a highly skilled Field Service Engineer to provide technical support and maintenance for a range of compact machinery and attachments. The ideal candidate is a highly motivated professional with strong mechanical and electrical skills, and extensive experience traveling both nationally and internationally for work. They possess strong problem-solving abilities and can handle complex situations while maintaining high standards of customer service and system reliability.

 

Note: This position requires 60-80% travel nationally and sometimes internationally

 

  • $85,000 - $95,000 base salary DOE. plus full benefits, life insurance, bonus pay, PTO, paid travel, per diem, 401(k) match 5%, company card, full training provided
  • 3+ years experience as a Field Service Engineer or equivalent experience
  • A background with electrical, mechanical, hydraulics, and diesel system experience
  • Work with high-performance compact loaders and attachments used in industries such as construction, landscaping, farming, and industrial automation
  • Join a company recognized for its commitment to employee growth, fast-tracked career advancement, and promotion of cutting-edge technology.

 

The Company

  • Over a 30-year-old OEM manufacturing company specializing in high-performance compact loaders and attachments, designed for industries such as construction, landscaping, farming, and industrial automation
  • Become part of a team-focused technical group that values collaboration and teamwork
  • Excellent compensation – $85,000 - $95,000 base salary DOE. plus full benefits, life insurance, bonus pay, PTO, paid travel, per diem, 401(k) match 5%, company card, full training provided

The Position

  • Traveling to dealers and customer sites to support service, parts, and warranty teams, while gathering feedback on additional support needs and ensuring alignment with company solutions
  • 3+ years experience as a Field Service Engineer or equivalent experience
  • Strong mechanical and technical background with experience in hydraulics, sensors, wiring, solenoids, actuators and diesel systems
  • Travel 60%-80% nationally and internationally to assist dealers with diagnosing issues and overseeing repairs, ensuring efficient and accurate problem resolution
  • Offer on-site troubleshooting and technical support for equipment
  • Strong ability to interact and communicate effectively with diverse customers and colleagues
  • Provide training to the client's on-site team

The Details

  • Experience with hydraulics, sensors, wiring, solenoids, actuators and diesel systems is needed
  • Strong customer service skills
  • Ability to travel 60% - 80% throughout the US and sometimes internationally


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