Client Services

11 hours ago


Northbrook, United States Architex International Full time
Job DescriptionJob Description

Architex International is seeking a highly motivated and customer-centric individual to join our team. This role offers a unique opportunity to contribute to a leading textile company, and be part of a collaborative team that values innovation, customer satisfaction, and personal growth. We are looking for an individual who is passionate about building strong client relationships, ensuring customer satisfaction, and aspires to grow into an outside sales position. You will be responsible for understanding our portfolio of products, fostering meaningful connections with our customers, understanding their needs, and ensuring they derive maximum value from our products. Candidates who excel at the role may have the opportunity to relocate and join our sales team as a regional sales representative.

Key Responsibilities

Support Sales Team

  • Identify and proactively engage with potential customers and develop leads for our outside sales force.
  • Provide administrative and operational support to the sales team, helping maintain efficient workflows.

Customer Relationship Management

  • Serve as the primary point of contact for assisting customers, building strong and long lasting relationships.
  • Understand customers' needs, preferences, and challenges to effectively align our products with their requirements.

Issue Resolution

  • Address client concerns, inquiries, and issues in a timely and efficient manner, working collaboratively with individual teams to find solutions.

Joining Architex means becoming part of a dynamic team that values creativity, innovation, and excellence in customer service. If you are passionate about building strong relationships and contributing to the success of a renowned textiles company, we encourage you to apply for the customer success position at Architex International.



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