Wellness Service Coordinator

6 days ago


Northbrook, Illinois, United States Restore Hyper Wellness Full time

About the Job

We're looking for a skilled Health and Wellness Technician to help us deliver a high-quality customer experience at Restore Hyper Wellness.

This role requires excellent communication and problem-solving skills, as well as a passion for health and wellness. The successful candidate will be responsible for providing exceptional customer service, educating clients on Restore services, and maintaining a safe and clean environment.

Key Responsibilities

  • Greeting clients and assisting them with Restore's wellness services
  • Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
  • Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
  • Conducting tours and selling service packages and memberships
  • Educating clients on Restore services, including medical benefits, precautions, and at-home care
  • Performing opening and closing procedures
  • Maintain a safe, clean and secure environment for all guests and employees
  • Serve as an expert on Restore products and services
  • Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle
  • Create a fun and engaging store culture by ensuring every team member is involved, valued and recognized for his/her contributions

What We Offer

  • A competitive hourly wage of $18-$20 per hour
  • Monthly incentive opportunities
  • Complimentary and discounted access to Restore's innovative wellness services


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