Quality Specialist

5 days ago


Palo Alto, United States Stanford Health Care Full time

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview
The Quality Specialist is responsible for coordinating, monitoring, and improving clinical care redesign projects that align with the Quality and Safety strategic goals.

This role combines the clinical acumen required to change practice with the leadership skills to influence clinical processes, systems, and outcomes. The Quality Specialist will identify opportunities for unit or service line improvements based on performance gap analysis, evidence-based practices, regulatory and accrediting agency requirements.

Locations
Stanford Health Care

What you will do

  • Reviews SHC and Quality, Safety, and Health Equity department quality goals to identify opportunities for improvement and to ensure current projects are working to meet unit-based/service specific and organizational goals.
  • Coordinate and facilitate clinical quality improvement, patient safety activities, and clinical effectiveness initiatives for assigned projects to achieve unit/service goals, working collaboratively with physicians and staff of designated unit/service.
  • Identifies, designs, and implements new processes and clinical care, based on evidence, to continually improve patient care and outcomes and to achieve performance targets.
  • Evaluates data, makes judgments, and recommendations regarding quality improvement work, including but not limited to resource utilization, physician practice patterns, and clinical pathway effectiveness.
  • Provides guidance in understanding and using SHC data models and acts as Business Intelligence resource in the interpretation and use of data generated and utilized by the department.
  • Advises on the appropriate use of quality improvement tools and methodologies, such as PDCA, Lean, Six Sigma, and Statistical Process Control Analysis.
  • Utilizes Microsoft programs, Vizient, Tableau, and other quality and safety applications & databases.
  • Provides clinical content knowledge in the interpretation, implementation, and maintenance of standards to match external requirements (e.g., Joint Commission, CMS, Title 22).

Education Qualifications

  • Any combination of education and experience that would likely provide the required knowledge, skills, and abilities as well as possession of any required licenses or certifications is qualifying.
  • Bachelor's degree in a work-related discipline/field from an accredited college or university.

Experience Qualifications

  • Three (3) years of healthcare experience.

Required Knowledge, Skills and Abilities

  • Knowledge of and ability to apply multiple performance improvement methodologies and tools to projects (e.g. Lean, Six Sigma, FMEA).
  • Ability to work collaboratively in a multi-disciplinary environment.
  • Ability to demonstrate sound judgment and reasoning.
  • Ability to influence effectively to create synergy, prioritize projects, set goals and actions plans, and measure impact.
  • Ability to stay abreast of quality measures receiving external visibility and attention (e.g. Vizient, CMS, US News & World Report, HEDIS, PQRS).

Licenses and Certifications

  • CA-RN (Registered Nurse).

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all patients, families, and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing, and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

  • Know Me: Anticipate my needs and status to deliver effective care.
  • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health.
  • Coordinate for Me: Own the complexity of my care through coordination.

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $68.46 - $90.70 per hour. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training. This pay scale is not a promise of a particular wage.

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