Front Office Manager
4 weeks ago
- Supervise Front Desk staff: hiring, firing, performance evaluations, training, and development. Schedule staff according to labor standards and forecasted occupancy.
- Maintain standards of guest service quality. Contribute to the profitability and guest satisfaction perception of other hotel departments. Increase level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image.
- Achieve budgeted revenues and expenses and maximizes profitability related to the guest services department.
- Develop short term and long term financial and operational plans for the guest service department which relate to the overall objectives of the hotel. Participate in the preparation of the annual hotel budget.
- Manage the reservation function to maintain highest possible room occupancy and average daily rate through suggestive selling by employees.
- Maintain procedures for credit control and handling of financial transactions, security of monies, guest security and emergency procedures.
- Receive departmental related guest complaints and ensures corrective action is taken.
- Ensure staff uses guest interaction skills. Reward employees who meet/exceed guest expectations.
- Other duties as assigned.
- Analyze and interpret business records and statistical reports; interpret policies established by administrators.
- Use mathematical skills to interpret financial information and prepare budgets.
- Understand the government regulations covering business operations.
- Make business decisions based on production reports and similar facts, experience, and opinion.
- Plan and organize the work of others.
- Change activity frequently and cope with interruptions.
- Bachelor’s Degree in Management, Hotel Administration, Business or related field.
- Minimum 1 year experience on night audit, 2 years experience in front desk operations, and 1 year experience in either direct sales or retail trade; OR, an equivalent combination of education and experience.
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Front Office Representative
4 weeks ago
Lubbock, Texas, United States Dimension Hospitality Full time**Job Description**Dreaming of a career in hospitality? Look no further! We're seeking a charismatic Guest Service Representative to join our team at Dimension Hospitality. As a front office representative, you'll be the face of our hotel, providing top-notch service to our valued guests.Responsibilities:Welcoming and registering guests, ensuring a smooth...
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Front of House Manager
3 weeks ago
Lubbock, Texas, United States Main Event - Lubbock Full timeMain Event - Lubbock is seeking a highly skilled and experienced Host/Hostess to lead our front of house team.Job Overview:As a Host/Hostess, you will be responsible for managing the front of house operations, including greeting guests, seating them according to server availability, and ensuring a seamless dining experience. You will also be expected to...
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Front Desk Manager
2 weeks ago
Lubbock, Texas, United States Club4 Fitness Full timeJob Title:A Front Desk Manager position is available at CLUB4 Fitness in Fort Oglethorpe.The ideal candidate will be a fitness-minded individual who can provide excellent customer service, manage day-to-day operations, and support the sales team. As a member of our team, you will have opportunities to learn and grow in a fast-paced environment.
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Customer Service
1 month ago
Lubbock, United States Tru Fit Athletic Full timeAbout TruFit Athletic Clubs: Based in San Antonio, TX, TruFit owns and operates 40+ fitness locations and we are growing! As a leader in the high value, low-cost fitness industry, we are passionate about ensuring everyone has access to become the best version of themselves. In our clubs, you will be welcomed by our friendly staff, state-of-the-art equipment,...
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Office Manager
7 days ago
Lubbock, United States AIRCO,INC. Full timeJob DescriptionJob DescriptionWe are looking to hire an Office Manager to join our team!.Responsibilities:Manage records and input informationAnswer phones and transfer callsAccounts payable and receivableEncourage and improve cross-department internal communicationPerform other office tasks (replenish office supplies, distribute...
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Executive Office Coordinator
16 hours ago
Lubbock, Texas, United States Texas Tech University Full timeAbout the RoleThis Executive Office Coordinator position offers a unique opportunity to work closely with the Department Chair and support the administration of the Environmental Toxicology Program (ETGP) at Texas Tech University.ResponsibilitiesProvides administrative support in the coordination and supervision of the ETGP.Supports the Total Quality...
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Hotel Front Desk Service Agent
2 weeks ago
Lubbock, Texas, United States Embassy Suites Lubbock Full timeJob TitleHotel Front Desk Service Agent Job Description:We are seeking an enthusiastic and service-focused hotel front desk agent to join our guest services team. As a key member of our team, you will be responsible for welcoming guests, managing accounts, answering inquiries, and fielding complaints to ensure we deliver an excellent experience to every...
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Front Desk Service Associate
2 weeks ago
Lubbock, Texas, United States Embassy Suites Lubbock Full timeJob DescriptionAt Embassy Suites Lubbock, we are searching for a skilled and enthusiastic hotel front desk agent to join our guest services team. The ideal candidate will be able to provide exceptional customer service, manage accounts efficiently, and ensure that every guest has an excellent experience. This role involves welcoming guests, checking them in...
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Hotel Front Desk Associate
4 weeks ago
Lubbock, Texas, United States Dimension Hospitality Full timeJoin Dimension Hospitality as a Hotel Front Desk Associate and play a key role in delivering exceptional guest experiences. About the RoleAs a Hotel Front Desk Associate, you will be responsible for providing warm and welcoming greetings to our guests, ensuring their stay is comfortable and memorable. You will register guests, assign rooms, and provide...
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Front of House Team Member
3 weeks ago
Lubbock, Texas, United States Main Event - Lubbock Full timeMain Event - Lubbock Hiring: Front of House Team MemberWe're seeking a highly motivated and organized individual to join our front-of-house team as a Busser/Runner. This role involves working closely with servers to provide an exceptional dining experience.Job DetailsSalary Range: $40,000 - $50,000 per year, depending on experience.Responsibilities:Provide...
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Manager Office Administration
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Lubbock, United States Service Corporation International Full timeOur associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Manages, delegates, and performs the overall administrative function of a funeral home, cemetery and or crematory operation. Manages and coordinates the activities of support staff to ensure the highest quality services and products are...
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Front of House Ambassador
3 weeks ago
Lubbock, Texas, United States Main Event - Lubbock Full timeMain Event Lubbock is seeking a highly skilled and organized Dining Host to join our team. As a key member of our front-of-house staff, you will play a vital role in delivering exceptional Guest experiences.Key Responsibilities:Develop and maintain a strong understanding of our menu, services, and amenities.Provide top-notch service to every Guest, from...
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Residential Services Manager
2 weeks ago
Lubbock, Texas, United States Embassy Suites Lubbock Full timeJob Description:We are seeking a Residential Services Manager to join our team at Embassy Suites Lubbock. As a key member of our management team, you will be responsible for leading our housekeeping team and ensuring that all guest rooms and public areas are clean and well-maintained.Responsibilities:Manage the daily tasks of the housekeeping department,...
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Housekeeping Department Manager
3 weeks ago
Lubbock, Texas, United States Embassy Suites Lubbock Full timeHousekeeping Department ManagerWe are looking for a skilled housekeeping department manager to oversee the daily operations of our hotel's housekeeping team. As a key member of our management team, you will be responsible for ensuring that our hotel's high standards of cleanliness and customer satisfaction are met.About the Role:This is a leadership role...
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Managing Director
2 weeks ago
Lubbock, United States Texas Tech University Full timeLubbock Managing Director & Chief Information Security Officer 39702BR ...
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Housekeeping Department Manager
2 weeks ago
Lubbock, Texas, United States Embassy Suites Lubbock Full timeJob Title: Housekeeping Department ManagerEstimated Salary: $45,000 - $65,000 per yearWe are seeking a highly skilled and experienced Housekeeping Department Manager to join our team at Embassy Suites Lubbock. The successful candidate will be responsible for assisting the Executive Housekeeper in directing the housekeeping department to ensure clean,...
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Office Operations Specialist
3 hours ago
Lubbock, Texas, United States MSCCN Full timeAbout MSCCNMSCCN is seeking an exceptional Administrative Assistant to join our team. As a key member of our staff, you will play a vital role in ensuring the smooth operation of our office. If you are a highly organized, detail-oriented individual with excellent communication skills, we encourage you to apply.Key ResponsibilitiesCommunication Support:...
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Executive Housekeeping Manager
17 hours ago
Lubbock, Texas, United States Embassy Suites Lubbock Full timeJob DescriptionThe Embassy Suites Lubbock is hiring a Housekeeping Assistant Executive to assist the executive housekeeper in managing the housekeeping department. This is a critical role that requires attention to detail, excellent communication skills, and a commitment to excellence.About the PositionThis position is responsible for assisting the executive...
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General Manager
7 days ago
Lubbock, United States Club4 Fitness Full timeJob DescriptionJob DescriptionOVERVIEW:The General Manager will lead and support a team dedicated to delivering an excellent experience and revenue growth simultaneously with an opportunity to contribute to every level of the gym's overall success. This involves overseeing the entire operation of the club with the focus on providing a superior customer...
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Office Coordinator
2 weeks ago
Lubbock, Texas, United States Moss Law Firm, P.C. Full timeAbout the RoleMoss Law Firm, P.C. is a law firm specializing in consumer collection matters for national banks within the state of Texas. We are looking for a highly skilled Clerical Assistant to join our team.Salary: $45,000 - $55,000 per year.Key Responsibilities:Data entry into computer systems with precision and speed.Establishing and maintaining...