Lead, Distribution Services
2 weeks ago
The Lead, Distribution Services (DS) position is full-time with full benefits that coordinates and oversees daily operations within Distribution Services (Mail Services including Contract mailings and Central Receiving) as a working team leader and coordinates backup services for DS staff. Serve as liaison between UE departments, applicable vendors and Distribution Services.
Responsibilities:- Oversees Distribution Services (DS) employees and student workers. Set priorities, coordinate training and workload to ensure that all daily work is completed in a timely manner and all deadlines are met.
- Fulfills roles for daily operations involving Distribution Services staff (Central Receiving Courier and Mail Courier), as necessary.
- Works with DS staff to prepare and complete necessary journal entries (postage, in-house office supplies, etc.) as required and maintains appropriate postage account balances. Coordinates DS supply inventory processes.
- Ensures that all incoming mail, packages and shipments (USPS, UPS, Federal Express, other carriers, office supplies, purchase orders, Pcard orders, etc.) including special delivery services (certified, express, priority, etc.) and/or special handling requirements are being processed (tracked, handled, distributed, etc.) appropriately for the UE campus community. This includes packages for students.
- Ensures proper pricing and USPS compliance for contract mailings including mail piece design reviews, job coordination with contract mailing vendor and vendor payment/reconciliation processes.
- Interviews and hires qualified student work study students. Conduct and/or coordinate training, work activities, supervision, and time-card approval of students.
- Ensures that UE policy/procedures and contractual agreements with vendors are followed within DS. Maintains a working knowledge of regulations pertaining to DS operations (USPS, UPS, UE’s EMS, contracted vendors, etc.)
- Coordinates maintenance of all DS equipment (vehicles, forklift, dock, etc.).
- Perform other duties as needed or assigned.
- High School Graduate or GED
- 2 years work experience as a supervisor or team leader with a customer service-oriented focus
- Forklift experience or willingness to become UE forklift certified within first 90 days of employment.
- Maintains valid driver's license at all times
- Computer literate
- Adept at multi-tasking, organizational skills and flexible
- Ability to relate to a variety of customers with a service oriented focus
- Ability to lift &/or carry 50lbs.
- Able to work in all types of weather
- Maintains confidentiality
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