Customer Service Representative

3 weeks ago

Oklahoma City, United States Armstrong Bank Full time

Purpose:

While projecting a professional image; interact with new and existing customers and match services that best fit their individual needs. Maintain and service an existing client base of business. Respond to inquiries and resolve issues. Assist customers by receiving and distributing money. Identify and resolve cash balancing errors. Keep records involved in the Banks various transactions.

CSR/Teller is authorized with an individual item limit as approved by the Board of Directors, for any item presented for cash or for deposit.

Essential Functions:

  • Ensure that customers are assisted promptly in person, by telephone, or electronically by meeting or exceeding Bank standards as identified in the SMILE program.
  • According to policy, open new accounts, update customer files, or close accounts.
  • Meet accuracy and correctness of work standards as defined annually.
  • Meet or exceed cross-sell goals annually.
  • Contribute to branch deposit growth and branch profitability annual goals.
  • Resolve customer complaints or ensure that the complaint is referred to the appropriate individual for resolution.
  • Record detail documentation of customer interactions and transactions, complaints, and comments, as well as actions taken.
  • Verify and ensure that appropriate action was taken in resolving customer problems.
  • Examine documents for valid signatures and endorsements. Verify information such as dates, bank names, identification presented, and the legality of the documents.
  • Cash checks and pay out money after verifying that numerical amounts agree and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Enter customer transactions into computers to record transactions and issue computer-generated receipts.
  • Accept loan payments: verify the payment amount and the current status of the loan, verify payoff amounts as required.
  • Balance currency, coin, and checks in cash drawers at the end of each business day, and calculate daily transactions using computers, calculators, or adding machines.
  • Count currency, coins, and checks received, by hand or using currency-counting machine.
  • Order a supply of cash to meet daily needs.
  • Prepare and verify various bank products such as: cashiers checks, money orders, travelers checks and gift cards.
  • Assist customers with safe deposit box entry.
  • Create and submit necessary forms.
  • Other duties, as assigned.

Qualifications:

  • High School diploma or equivalent required
  • Typically requires 1-2 years of related work experience and the knowledge, skills and ability to perform the essential requirements of the job.

Physical Requirements:

  • Long periods of standing or sitting, typing and repetitive motion
  • Ability to lift and carry up to 50 lbs on occasion

  • Customer Service Representative

    3 weeks ago

    Oklahoma City, Oklahoma, United States Domino's Pizza LLC Full time

    Customer Service Representative at Domino's Pizza LLCWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house staff, you will be responsible for delivering an exceptional customer experience.The ideal candidate will have excellent communication skills,...

  • Customer Service Representative

    4 weeks ago

    Oklahoma City, United States QCHI Full time

    LendNation is looking for an energetic, positive Full-Time Customer Service Representative to join our team! Bi-lingual skills a plus.This position will work at Store 1214 located at 9413 N May Ave, Oklahoma City, OK 73120.! BILINGUAL IS A PLUS!The Customer Service Representative opportunity is a part-time entry-level position that has great potential for...

  • Customer Service Representative

    3 weeks ago

    Oklahoma City, United States QCHI Full time

    LendNation is looking for an energetic, positive Full-Time Customer Service Representative to join our team! Bi-lingual skills a plus.This position will work at Store 1214 located at 9413 N May Ave, Oklahoma City, OK 73120.! BILINGUAL IS A PLUS!The Customer Service Representative opportunity is a part-time entry-level position that has great potential for...

  • Customer Service Representative

    1 week ago

    Oklahoma City, Oklahoma, United States Andy's Frozen Custard Full time

    Job Title: Customer Service RepresentativeAbout the JobWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a representative of Andy's Frozen Custard, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming store environment, and working...

  • Customer Service Representative

    2 weeks ago

    Oklahoma City, Oklahoma, United States State Farm Insurance Agent Gary Unruh in Oklahoma City OK Full time

    Job Title:Customer Service RepresentativeAbout the Role:We are seeking a skilled Spanish speaker to join our team as a Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional customer service to our clients.Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...

  • Customer Service Representative

    1 week ago

    Oklahoma City, Oklahoma, United States Public Storage Full time

    Are you looking for a fulfilling career in customer service?We are currently seeking a skilled and friendly Customer Service Representative to join our team at Public Storage!The ideal candidate will have experience working in a customer-focused environment, such as retail or hospitality, and be able to effectively communicate with customers and...

  • Customer Service Representative

    1 week ago

    Oklahoma City, United States Southwest Electric Company Full time

    For 75 years and counting. Southwest Electric Co. is an electrical services and equipment provider for energy generation companies and a variety of industrial markets. We offer a wide range of services, including engineering and design for custom product development. Southwest Electric is looking for a Customer Service Representative In Oklahoma City, OK....

  • Customer Service Representative

    1 week ago

    Oklahoma City, United States Southwest Electric Co Full time

    For 75 years and counting. Southwest Electric Co. is an electrical services and equipment provider for energy generation companies and a variety of industrial markets. We offer a wide range of services, including engineering and design for custom product development. Southwest Electric is looking for a Customer Service Representative In Oklahoma City, OK....

  • Customer Service Representative

    3 weeks ago

    Oklahoma City, Oklahoma, United States Public Storage Full time

    Public Storage is a leading self-storage company seeking a Customer Service Representative to join our team. As a representative, you will be responsible for ensuring exceptional customer service and exceeding customer expectations.Estimated Salary: $13.50 per hourCompany OverviewPublic Storage is the self-storage industry leader, dedicated to providing...

  • Customer Service Representative

    6 days ago

    Oklahoma City, United States Disability Solutions Full time

    Description: For 75 years and counting. Southwest Electric Co. is an electrical services and equipment provider for energy generation companies and a variety of industrial markets. We offer a wide range of services, including engineering and design for custom product development. Southwest Electric is looking for a Customer Service Representative In...

  • Customer Service Representative

    6 days ago

    Oklahoma City, United States Southwest Electric Co Full time

    Job DescriptionJob DescriptionDescription: For 75 years and counting. Southwest Electric Co. is an electrical services and equipment provider for energy generation companies and a variety of industrial markets. We offer a wide range of services, including engineering and design for custom product development. Southwest Electric is looking for a Customer...

  • Customer Service Representative

    3 days ago

    Oklahoma City, United States Southwest Electric Company Full time

    For 75 years and counting. Southwest Electric Co. is an electrical services and equipment provider for energy generation companies and a variety of industrial markets. We offer a wide range of services, including engineering and design for custom product development. Southwest Electric is looking for a Customer Service Representative In Oklahoma City, OK...

  • Customer Service Representative

    3 weeks ago

    Oklahoma City, Oklahoma, United States InterBank Full time

    About the Job:We are looking for a Customer Service Representative to join our team at InterBank. As a Customer Service Representative, you will provide exceptional customer service, respond to customer inquiries, and resolve issues in a timely and professional manner.Key Responsibilities:Provide exceptional customer service to ensure customer...

  • Customer Service Representative

    1 week ago

    Oklahoma City, Oklahoma, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking an energetic and friendly individual to join our team as a Customer Service Representative. This is a fast-paced role that involves working with customers in a fun environment.The ideal candidate will have excellent communication skills, basic computer knowledge, and the ability to work flexible...

  • Customer Service Representative

    1 week ago

    Oklahoma City, Oklahoma, United States McLane Company Full time

    At McLane Company, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling non-routine customer inquiries and issues while achieving customer satisfaction by providing accurate, timely, and consistent information and solutions.This role is ideal for individuals with...

  • Customer Service Representative

    2 weeks ago

    Oklahoma City, Oklahoma, United States MD West Central, LLC Full time

    At Metro Diner, we value our team members and strive to create a positive and inclusive work environment. As a Customer Service Representative, you will be the face of our restaurant, interacting with guests and ensuring that they have an exceptional dining experience.Our ideal candidate has excellent communication skills, is able to multitask, and possesses...

  • Customer Service Representative

    2 weeks ago

    Oklahoma City, Oklahoma, United States StaffMyAgency LLC Full time

    About Staff My AgencyStaff My Agency is a dynamic and growing organization seeking a highly motivated individual to fill the role of Customer Service Representative. As a key member of our team, you will play a vital part in providing exceptional customer service and support to our clients.Salary & BenefitsThe successful candidate can expect a competitive...

  • Customer Service Representative

    2 weeks ago

    Oklahoma City, Oklahoma, United States Chick-fil-A Rockwell Full time

    At Chick-fil-A Rockwell North, we are looking for a Customer Service Representative to join our team. This role is more than just a job, it's an opportunity to gain life experience and positively influence others. As a Front of House Team Member, you will welcome and greet guests, take and prepare customer orders in either the front counter or drive-thru,...

  • Customer Service Representative

    1 week ago

    Oklahoma City, Oklahoma, United States McLane Company Full time

    Job Title: Customer Service Representative IIAbout the Role:This role involves handling non-routine customer inquiries and issues while providing accurate, timely, and consistent information and solutions. As a Customer Service Representative, you will be responsible for maintaining a reliable communication network with customers to build strong business...

  • Customer Service Representative-Bilingual

    4 months ago

    Oklahoma City, United States Fuse3 Solutions Full time

    Customer Service Representative-Biligual Fuse3 Solutions is working with a client that is looking to hire multiple Bilingual Customer Service Representatives. This position will provide solutions to customers and answer questions over the phone. Must be able to work in a call center type of environment. Duties of the Customer Service Representative Answer...