Communities Case Manager
7 days ago
Purpose/Scope of Responsibility
To provide intensive case management and group programming to refugee services clients per guidelines of the Preferred Communities grant. Facilitate mental health and psychosocial support groups.
Essential Duties and Responsibilities
- Assures that all Preferred Communities program requirements are met on time.
- Ensures that all reports (monthly, quarterly, and annual) are completed and submitted in a timely manner.
- Provides intensive case management, including assessment, daily interaction with clients and follow up.
- Assesses and creates service plans with clients by obtaining relevant history, collecting and evaluating information, and providing appropriate referrals as needed.
- Works closely with clients on barrier removal, one-on-one and/or in group settings.
- Maintains client-related documentation standards by preparing and completing in a timely manner all required records and reports for all assigned clients in all data management systems (Computerized case notes, Apricot and Unicentric documentation, etc.).
- Involved in creating various agency publications, including brochures, newsletters and other.
- Maintains professional and technical knowledge by attending agency in-service programs, educational workshops, state and national trainings and conferences, reviewing professional publications and establishing personal networks.
- Connect clients to external and internal resources to meet individual goals.
- Facilitate mental health and psychosocial support groups by following the curriculum created by HIAS.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Master's in social work or related field, and/or equivalent experience
- Knowledge of refugee populations and/or community service experience is advantageous
- Computer competency
- Excellent written and oral communication skills
- Excellent data management and organizational skills
- Language proficiency in Spanish, Dari, and/or Pashto is preferred but not required
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