Medical Office Receptionist

1 day ago

Tucson, United States El Rio Community Health Center Full time $15 - $19
Salary: $15.25 - $18.66
Schedule: Monday through Friday, 8am to 5pm

JOB PURPOSE: The Medical Office Receptionist (MOR) serves in a clerical role as part of a team providing quality healthcare to El Rio Health patients. In this role, the MOR provides clerical and operational support of clinical operations for El Rio Health at a location assigned by management. The primary goal of the El Rio Health Medical Office Receptionist is to support El Rio’s Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions.

Essential Job Functions:
  • Performs and/or completes all clerical and non-clinical assigned duties, tasks, responsibilities and assignments for a Medical Office Receptionist within reasonable time frames while meeting established rates of performance for the position; ensuring the highest standards of excellence and the lowest of error rates in performing assigned duties.
  • Maintains proficient skill levels that meet defined performance expectations for a Medical Office Receptionist, as evidenced by successful completion of competency skills evaluations for this position on an annual basis.
  • Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures to include, but not limited to: work areas, workstations, hand washing, etc. as required for a Medical Office Receptionist.
  • Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards for a Medical Office Receptionist.
  • Maintains patient confidentiality by controlling the environment and information being disclosed to authorized individuals ensuring HIPAA and corporate compliance requirements at all times.
  • Understands and complies with all organizational Code of Conduct standards, Policies and Procedures, Standing Orders, and Service Excellence requirements (AIDET) at all times with all patients, visitors, and employees.
  • Ensures a work environment safe and free from hazards; immediately addresses or informs management of safety issues or hazards; adheres to Health and Safety Policies and Procedures.
  • Participates in all safety programs, which may include assignments to an emergency response team.
  • Demonstrates at all times a professional attitude and acceptable job performance for all clerical and non-clinical duties, tasks, responsibilities, and assignments for this position at any El Rio Health location or assignments that supports the operational needs of El Rio Health and as assigned by organizational leadership.
  • Prepares and maintains the front desk/reception area for receiving patients, maintaining a clutter-free professional workstation.
  • Completes and documents all of the required patient information related to eligibility, insurance verification, and demographic data, as well as, documents patient responses and the employee’s actions into the Electronic Practice Management (EPM) program prior to patients seeing a provider.
  • Schedules and manages patient appointments, both in person and by telephone, assists patients at kiosks, while expressing and demonstrating a supportive and positive attitude at all times.
  • Notifies back office staff when walk-in patients present needing a medical assessment.
  • Ensures that patients and visitors are consistently informed of nurse/provider wait times.
  • Evaluates problems, situations, or issues presented to the employee for priority needs, resolving the problem effectively and in a timely manner using critical-thinking and problem- solving skills appropriate to the position and authority for a Medical Office Receptionist.
  • Ensures that all communication with a patient is completed in a proactive, positive, and effective manner that promotes the patient’s compliance with scheduled appointments.
  • Generates and provides a diverse set of reports as assigned or requested, by using available reporting programs linked to organizational software databases, programs, or systems.
  • Communicates with Providers and staff any reported outstanding items for tasking and completion by the appropriate and responsible individuals.
  • Ensures a work environment safe and free from hazards; identifies and reports safety issues or hazards and immediately addresses or informs management, adheres to Health and Safety Policies and Procedures.
  • Consistently acknowledges and greets patients/visitors in a warm professional manner by maintaining eye contact, and a friendly professional smile.
  • Communicates effectively through written, verbal, and interpersonal skills as applied when interacting with patients or visitors, employees, and internal/external clients or representatives, successfully conveying and exchanging information in a positive manner.
  • Demonstrates self-initiative by being aware of work environment and acts, as a team player, to assist co-workers and others.
  • Maintains and displays a respectful and positive attitude.
  • Serves at all times as a positive and effective role model to patients, co-workers, employees, and students.
  • Participates in a learning environment by being willing to train and learn from other employees, gaining new skills and knowledge to enhance and improve the quality of service provided to employees, as well as all internal/external clients or representatives.
  • Accurately handles all cash, checks, or bankcards for payment; completes check and bankcard transactions according to established procedures; collecting copayments and coinsurance amounts from patients, ensuring issuance of required receipts for all funds received and transactions.
  • Maintains sufficient amounts of change in cash drawer, balancing assigned cash drawer and receipts with consistently high level of accuracy at all times; documenting and communicating any discrepancies with a cash drawer balance.
  • Prepares daily account deposit documents; confirming all currency and deposit totals in compliance with all established cash handling policies and procedures.
  • In accordance with policies and procedures ensures that documentation of hours worked is completed accurately, as well as signed-off/approved in a timely manner.
  • Through structured learning, peer mentoring and ongoing training opportunities employees must be able to demonstrate an understanding, knowledge, and computer mastery of all El Rio Health systems and programs.
  • Participates in continuing education and organizational sponsored events and committees, understanding that these activities contribute to employee growth and to the improvement of operations within El Rio Health.
  • Meets and conforms to the operational needs of El Rio Health as determined by management.
Minimum Education and Experience:
  • High School Diploma or General Education Diploma (G.E.D).
Required Licenses, Certifications, and Registrations:
  • Current certification in Basic Life Support (BLS) for health care providers.
  • Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment.
  • Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday.
Preferred Education, Experience, Skills, Abilities:
  • Medical Office certification from an accredited technical program or college.
  • Bilingual (English/Spanish) with the ability to speak, read and write in both languages.

  • Medical Office Receptionist

    3 weeks ago

    Tucson, Arizona, United States AGAVE SURGICAL ASSOCIATES Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Receptionist to join our team at AGAVE SURGICAL ASSOCIATES. This individual will be responsible for providing exceptional patient care and ensuring a smooth day-to-day operation of the office.

  • Office Receptionist

    2 days ago

    Tucson, Arizona, United States Alce Services LLC Full time

    Job DescriptionWe're excited to announce that Alce Services LLC is hiring a full-time receptionist to join our team! As a front desk support specialist, you'll play a crucial role in providing exceptional customer service and ensuring a smooth operation of our office.Our ideal candidate is a highly organized and detail-oriented individual with excellent...

  • Receptionist

    6 months ago

    Tucson, United States Diocese of Tucson Full time

    Job Title: Receptionist  Status: Part Time Exemption Status: Non-exempt Salary Grade:  20 Department/Location: St. Monica Catholic Parish / Tucson, AZ Primary Function:  Under the direction of the Pastor, or Office Manager, is responsible for providing a variety of receptionist and administrative duties in a parish. The Employee shall...

  • Medical Receptionist Coordinator

    3 weeks ago

    Tucson, Arizona, United States PIMA LUNG & SLEEP PC Full time

    Job OverviewPIMA LUNG & SLEEP PC is seeking a skilled and friendly Medical Receptionist Coordinator to join our team.SalaryThe estimated annual salary for this position is $45,000 - $60,000 depending on experience.Key ResponsibilitiesWe are looking for someone who can greet patients warmly, collect co-pays and insurance information, schedule appointments...

  • Receptionist

    1 month ago

    Tucson, United States Roman Catholic Diocese of Tucson Full time

    St. Augustine Catholic High School Catholic School Job Description Job Title: Receptionist Status: Part-time Exemption Status: Non-exempt Department/Location: St. Augustine Catholic High School, Tucson Primary Function: Under the direction of the school president, is responsible for providing a variety of receptionist and administrative duties, as well as...

  • Receptionist - Full-Time

    2 months ago

    Tucson, United States Pima Medical Institute Full time

    A friendly, helpful, and positive person is an excellent match for this opportunity!ESSENTIAL FUNCTIONS Receive telephone calls, determine where to route calls, transfer to appropriate personnel and take messages. Ensure lobby and reception area are presentable. Assist with typing and data entry. Greet visitors and assist them with their requests....

  • Medical Office Coordinator

    3 weeks ago

    Tucson, Arizona, United States NextCare Full time

    Company OverviewNextCare Urgent Care is a leading healthcare provider that offers exceptional, affordable care to patients across the country. With over 170 urgent care clinic locations in 12 states, we strive to be the leader in high-access healthcare.Estimated Salary$40,000 - $60,000 per year, depending on location and experience.Job DescriptionWe are...

  • Receptionist

    1 month ago

    Tucson, United States COPE Community Services, Inc. Full time

    Job DetailsLevel Entry Job Location La Cholla - Tucson, AZ Position Type Full Time Salary Range $16.00 Hourly Job Shift Monday - Friday (8:00am - 5:00pm) Job Category Customer Service Description We are looking for a receptionist to join our La Cholla team! Under the direction and supervision of the Program Director and Office Manager, the Receptionist will...

  • Block Advisors Receptionist

    3 weeks ago

    Tucson, United States MSCCN Full time

    554480BR Title: Block Advisors Receptionist Our Company : At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong. We...

  • Receptionist

    3 weeks ago

    Tucson, United States Service Corporation International Full time

    Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties. JOB...

  • Front Desk Receptionist

    5 months ago

    Tucson, United States Wise Auto Group Full time

    Wise Auto Group has been your automotive family for over 100 years! We believe in hiring the heart and training the mind and strive to hire passionate individuals who want to stand out from the crowd. We want to challenge our associates to be the best they can be, while providing all the resources to help them reach their potential. Working at Wise Auto is...

  • Receptionist PRN

    7 months ago

    Tucson, United States Cornerstone Specialty Hospitals Southeast Arizona Full time

    Description About Us Receptionist PRN  Monday-Thursday 8a-6p Cornerstone Healthcare Group, based in Dallas, Texas, was founded in 1990 and provides excellent healthcare services to our patients, residents and their families. Our employees make a difference, join us so you can too! We pride ourselves on our quality of care, responsive...

  • Administrative Receptionist for Eye Care

    1 day ago

    Tucson, Arizona, United States Cornea Associates Full time

    Job SummaryCornea Associates is seeking an Administrative Receptionist for our eye care practice. In this role, you will provide exceptional patient care, manage the front office, and work collaboratively with our doctors and staff to ensure the highest level of patient satisfaction.Key Responsibilities:Answer phone calls and respond to patient...

  • Patient Care Coordinator/ Receptionist

    2 months ago

    Tucson, United States Simply Accounting HR & Taxes Full time

    Sonora Hearing Care, LLCCompany Overview:Sonora Hearing Care, LLC is a locally owned and operated audiology and hearing aid practice, dedicated to providing a full range of hearing services to our community. Through the use of leading-edge technology and dedicated professional personnel, we provide those with hearing impairments excellent service.Job...

  • Chiropractic Office Coordinator

    3 weeks ago

    Tucson, Arizona, United States casabona chiropractic Full time

    Job OverviewCasabona Chiropractic is seeking a highly organized and detail-oriented Front Office Receptionist to join our team in a fast-paced chiropractic office.We offer a competitive hourly rate of $18.00, with opportunities for raises after training.Key ResponsibilitiesProvide exceptional patient care and ensure a positive experience for all...

  • Office Support Specialist

    1 week ago

    Tucson, Arizona, United States Wise Auto Group Full time

    We are seeking a highly skilled Receptionist to join our team in Tucson Volvo location. As a Receptionist, you will be responsible for providing exceptional customer service to our guests, employees, and clients.Responsibilities include greeting visitors, answering phone calls and emails, sending and receiving mail, documents, supplies, and packages. You...

  • Medical Office Coordinator

    4 weeks ago

    Tucson, Arizona, United States Northwest Medical Center Full time

    Are you passionate about delivering exceptional patient care and administrative support?We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Northwest Medical Center. About the RoleThis is a full-time position that provides non-clinical support services to our outpatient clinic. You will be responsible for...

  • Receptionist

    2 months ago

    Tucson, United States Sunland Asphalt Full time

    Job DescriptionJob DescriptionSUNLAND ASPHALTBuild your career from the ground up. Come join our Award Winning Team.Sunland Asphalt & Construction, LLC. strives to recruit top talent and we are committed to help you grow both professionally and personally. We are confident you will find our Company a dynamic and rewarding place in which to work because here...

  • Field Service Technician for Office Equipment

    3 weeks ago

    Tucson, Arizona, United States Pacific Office Automation Full time

    Company OverviewPacific Office Automation is a leading document imaging and technology dealer with over 40 years of success in office equipment and technology sales/service.Compensation PackageWe offer an estimated salary range of $70,000 - $90,000 per year, based on experience and location.Job DescriptionThis field position involves troubleshooting and...

  • Medical Office Administrator

    1 week ago

    Tucson, Arizona, United States Community Medical Services Full time

    Community Medical Services is a growing organization that values its employees and provides opportunities for career growth and development. We are seeking a highly skilled Medical Office Administrator to join our team and contribute to our mission of delivering exceptional patient care.In this critical role, you will be responsible for managing the...