Junior Service Desk Agent

3 weeks ago


San Diego, United States Zensar Technologies Full time

We are hiring a talented Service Desk Agent professional to join our team. If you’re excited to be part of a winning team, Zensar is a great place to grow your career. You’ll be glad you make the right choice to join us.

Key Responsibilities
  • Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice/non-voice support
  • Handle complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers
  • Provide remote infrastructure support delivery and performing problem cause analysis
  • Collaborate with fellow support colleagues and other internal organizations to provide superior customer service
  • Act as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements
  • Anticipate customer needs and effectively addressing concerns related to their issue or resolution
  • Provide direct technical assistance to customers via phone, web-portal, email, and chat

  • Junior Service Desk

    3 weeks ago


    San Diego, United States Zensar Technologies Full time

    About Job:We are hiring a talented Service Desk Agent professional to join our team. If you're excited to be part of a winning team, Zensar is a great place to grow your career. You'll be glad you make the right choice to join us.* Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing...

  • Junior Service Desk

    2 weeks ago


    San Diego, United States Zensar Technologies Full time

    About Job:We are hiring a talented Service Desk Agent professional to join our team. If you're excited to be part of a winning team, Zensar is a great place to grow your career. You'll be glad you make the right choice to join us.* Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing...

  • Junior Service Desk

    3 weeks ago


    San Diego, United States Zensar Technologies Full time

    About Job: We are hiring a talented Service Desk Agent professional to join our team. If you're excited to be part of a winning team, Zensar is a great place to grow your career. You'll be glad you make the right choice to join us. * Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing...

  • Front Desk Agent

    2 months ago


    San Diego, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hilton Garden Inn SD Sea World [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...


  • san diego, United States Quantum World Technologies Inc. Full time

    Own end to end responsibility to progress each ticket logged onto Customer's ServiceNow for any resolver group, irrespective of geography, application or support area.Tickets will be managed by priorities and determined by Customer specific business impact, with the Service Desk operative providing regular end-user updates and escalating within any resolver...


  • San Diego, United States Quantum World Technologies Inc. Full time

    Own end to end responsibility to progress each ticket logged onto Customer's ServiceNow for any resolver group, irrespective of geography, application or support area.Tickets will be managed by priorities and determined by Customer specific business impact, with the Service Desk operative providing regular end-user updates and escalating within any resolver...


  • San Diego, United States Quantum World Technologies Inc. Full time

    Own end to end responsibility to progress each ticket logged onto Customer's ServiceNow for any resolver group, irrespective of geography, application or support area.Tickets will be managed by priorities and determined by Customer specific business impact, with the Service Desk operative providing regular end-user updates and escalating within any resolver...

  • Front Desk Agent

    5 months ago


    San Diego, United States Margaritaville Hotel San Diego Gaslamp Quarter Full time

    Property Description: The Margaritaville Hotel San Diego Gaslamp Quarter (previously Hotel Solamar) is the brand's first city-center location on the West Coast, and seamlessly blends the excitement of a metropolitan oasis with the carefree feeling of the islands. Located in the heart of the Gaslamp Quarter, just blocks from Petco Park and the San Diego...


  • San Diego, California, United States Horton Grand Hotel Full time

    Front Desk Agent RoleThe Horton Grand Hotel seeks a highly skilled and experienced Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient guest experience.Your duties will include:Operating the front desk, handling guest inquiries,...

  • Front Desk Agent

    3 months ago


    San Diego, United States Lodging Dynamics Full time

    Location: Hilton Garden Inn and Homewood Suites San Diego BaysideAbout Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work...

  • Front Desk Agent

    4 weeks ago


    San Diego, United States Crescent Services Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work...

  • Front Desk Agent

    1 month ago


    San Antonio, United States Courtyard by Marriott Full time

    Courtyard by Marriott - JobID: 30D843F4B568E878B07559A8342D56B6 [Guest Service / Concierge] As a Front Desk Agent at Courtyard by Marriott, you'll: Greet guests warmly and provide exceptional customer service; Check guests in and out efficiently, ensuring accuracy of information; Handle guest inquiries and resolve complaints promptly and professionally;...

  • Front Desk Agent

    5 months ago


    San Diego, United States Omni Hotels Full time

    Location: San Diego Hotel With miles of sandy beaches and a year-round average 70-degree temperature, there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the newly renovated, four-star, Omni San Diego Hotel; a place dedicated to providing a superior experience for both associates and guests. Omni San Diegos...

  • Front Desk Agent

    1 month ago


    San Bernardino, United States Schulte Companies Full time

    Schulte Companies - 885 E Hospitality Ln [Guest Service / Concierge] As a Front Desk Agent at Schulte Companies, you'll: Greet guests and check them in; Answer phone calls and make reservations; Handle cash and credit card transactions; Provide information about hotel amenities and local attractions; Maintain a clean and organized front desk area; Assist...


  • San Antonio, Texas, United States Courtyard San Antonio Airport Full time

    Front Desk Agent Job SummaryWe are seeking a skilled and friendly Front Desk Agent to join our team at Courtyard San Antonio Airport/North Star Mall. As a Front Desk Agent, you will be responsible for providing exceptional customer service to guests, handling room reservations, and managing front desk operations.Duties and Responsibilities- Register guests,...

  • Front Desk Agent

    2 weeks ago


    San Francisco, United States Sage Hospitality Group, LLC Full time

    Our Front Desk Agents respond in a professional and courteous manner to arriving, departing and in-house guests and VIP's by providing accurate and timely information and services. They respond to telephone and in-person inquiries regarding reservati Hotel, Front Desk, Agent, Customer Service, High School, Reservations

  • Guest Service Agent

    3 weeks ago


    San Diego, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0B7SD [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Guest Service Agent

    2 months ago


    San Diego, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0B26A [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Front Desk Agent

    7 months ago


    San Diego, United States Courtyard San Diego Rancho Bernardo Full time

    InnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...

  • Front Desk Agent

    7 months ago


    San Diego, United States Residence Inn San Diego Poway Full time

    InnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...