Front Desk Agent
2 days ago
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
Unpretentious but prestigious, Hotel Republic San Diego, Autograph Collection seamlessly blends contemporary comfort and boutique sophistication. Embrace excitement just steps from our hotel, courtesy of our convenient location.
We are looking for our next great team member to join us on our Front Office team. We are committed to providing you with:
- Enjoy Hotel Room Discounts at Marriott Branded properties worldwide as well as our Crescent managed properties in North America for you & your family members.
- Discounts with our Crescent managed properties in North America for you & your family members.Discounts at Marriott brand hotels worldwide.
As a Front Desk Agent, you would be responsible for:
- Greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
- Responsible for performing the following tasks to the highest standards.
- Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
- Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
- Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy.
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
- Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.
Compensation: $23.50 per hour
Does this sound like you?
You have prior experience as a Front Desk Agent in a hotel or prior experience in a high-volume industry dealing with customer.You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one.You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life.You have excellent computer skills and have a team spirit.
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
-
Front Desk Agent
2 months ago
San Diego, United States Accor North America Full timeRate of Pay: $20.76/hour USD - Front Desk Agents have 3 primary purposes, including, but not limited to 1) Greeting guests with a friendly and sincere welcome, 2) Registering guests and handling cash, and 3) Maintaining proper record keeping for gu Front Desk, Agent, Hotel
-
Front Desk Agent
1 month ago
San Diego, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Hilton Garden Inn SD Sea World [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...
-
Front Desk Agent
1 week ago
San Bernardino, United States Schulte Companies Full timeSchulte Companies - 885 E Hospitality Ln [Guest Service / Concierge] As a Front Desk Agent at Schulte Companies, you'll: Greet guests and check them in; Answer phone calls and make reservations; Handle cash and credit card transactions; Provide information about hotel amenities and local attractions; Maintain a clean and organized front desk area; Assist...
-
Front Desk Agent
3 weeks ago
San Antonio, United States Courtyard by Marriott Full timeCourtyard by Marriott - JobID: 30D843F4B568E878B07559A8342D56B6 [Guest Service / Concierge] As a Front Desk Agent at Courtyard by Marriott, you'll: Greet guests warmly and provide exceptional customer service; Check guests in and out efficiently, ensuring accuracy of information; Handle guest inquiries and resolve complaints promptly and professionally;...
-
Front Desk Agent
2 months ago
San Antonio, United States Ideaboxpro Full timeJoin Ideaboxpro as a Front Desk Agent At Ideaboxpro, excellence is our standard. We strive to provide the highest quality consulting services and continually seek to improve and exceed our client's expectations. Our commitment to excellence is reflected in every project and interaction we undertake. Position: Front Desk AgentDescription: We are looking for a...
-
Front Desk Agent
4 months ago
San Diego, United States Omni Hotels Full timeLocation: San Diego Hotel With miles of sandy beaches and a year-round average 70-degree temperature, there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the newly renovated, four-star, Omni San Diego Hotel; a place dedicated to providing a superior experience for both associates and guests. Omni San Diegos...
-
Front Desk Agent
4 months ago
San Diego, United States Margaritaville Hotel San Diego Gaslamp Quarter Full timeProperty Description: The Margaritaville Hotel San Diego Gaslamp Quarter (previously Hotel Solamar) is the brand's first city-center location on the West Coast, and seamlessly blends the excitement of a metropolitan oasis with the carefree feeling of the islands. Located in the heart of the Gaslamp Quarter, just blocks from Petco Park and the San Diego...
-
Front Desk Agent
2 months ago
San Diego, United States Lodging Dynamics Full timeLocation: Hilton Garden Inn and Homewood Suites San Diego BaysideAbout Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work...
-
Front Desk Agent
2 weeks ago
San Antonio, United States Marriott Hotels & Resorts Full timeAdditional Information: This hotel is owned and operated by an independent franchisee, San Antonio Marriott Northwest Medical Center. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely Front Desk, Agent, International, Reservations, Hotel
-
Front Desk Agent
1 month ago
San Antonio, United States HYATT Hotels Full timeHyatt Hotels - 9700 West Military Drive [Guest Service / Concierge] As a Front Desk Agent at Hyatt Hotels, you'll: Greet and register the guest, provide outstanding guest service during their stay, and settle the guest's account upon completion of their stay; Register guests making and modifying reservations; Perform hotel operator and concierge duties;...
-
Front Desk Agent
2 months ago
San Francisco, United States HYATT Hotels Full timeHyatt Hotels - 555 North Point Street [Guest Service / Concierge] As a Front Desk Agent at Hyatt Hotels, you'll: Greet and register the guest, provide outstanding guest service during their stay, and settle the guest's account upon completion of their stay; Register guests making and modifying reservations; Perform hotel operator and concierge duties;...
-
Front Desk Agent
5 months ago
San Luis Obispo, United States Common Thread Hotels Full timeDescription San Luis Creek Lodge is looking for a personable and professional Front Desk Agent to join our vibrant team! We pride ourselves on creating meaningful travel experiences for our guests, and there is no better place to do so than at the front desk. Having been awarded a Michelin Key earlier this year, this is an opportunity to work for a...
-
Front Desk Agent
6 months ago
San Diego, United States Courtyard San Diego Rancho Bernardo Full timeInnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...
-
Front Desk Agent
6 months ago
San Diego, United States Residence Inn San Diego Poway Full timeInnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...
-
Front Desk Supervisor
6 months ago
San Diego, United States Howard Johnson San Diego Full timeJob Summary Ensures the efficient and effective operation of the Front Desk department of the hotel. Guides and directs line staff to achieve established goals and objectives. Ensures total guest satisfaction through employee training, motivation, and performance management. Responsibilities Welcomes guests in a friendly, prompt and professional manner....
-
Front Desk Agent
1 month ago
San Diego, United States AccorHotel Full timeRate of Pay: $20.76/hour USDFront Desk Agents have 3 primary purposes including but not limited to 1) Greeting guests with a friendly and sincere welcome 2) Registering guests and handling cash and 3) Maintaining proper record keeping for guest accounts. Greet guests upon arrival with a warm and sincere welcome and register guests into the computer...
-
Front Desk Agent
5 months ago
San Diego, United States Kona Kai Resort & Spa, a Noble House Resort Full timeJob Type Full-time Description Kona Kai San Diego Resort is a boutique urban resort located on Shelter Island. With 170 guestrooms, Kona Kai Resort is home to Vessel Restaurant + Bar, SpaTerre, a marina and a private club, all located just minutes from downtown San Diego. We are excited to welcome a new Front Desk Agent to our island-inspired resort. We are...
-
Front Desk Agent
6 months ago
San Diego, United States Hilton Garden Inn SD Sea World Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Mokara | Front Desk Agent
5 months ago
San Antonio, United States Omni Hotels Full timeLocation: Mokara Hotel and Spa The Mokara Hotel & Spa, a relaxing retreat on San Antonios world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our...
-
Front Desk Supervisor
6 months ago
San Diego, United States Excel Hotel Group Full timeJob SummaryEnsures the efficient and effective operation of the Front Desk department of the hotel. Guides and directs line staff to achieve established goals and objectives. Ensures total guest satisfaction through employee training, motivation, and performance management. Responsibilities Welcomes guests in a friendly, prompt and professional manner....
