Hotel Front Desk
3 weeks ago
Description
Position: Guest Service Representative / Front Desk
Starting Salary Range: $17.00-$18.00/hour or more based on experience.
Wage Increases: New hires can earn wage increases at 30, 60, 90 days & 6 months.
Employment Type: Full Time
Shift: This candidate will learn all three shifts; however, the schedule will mainly be 3pm-11pm. Evenings and Weekends are required.
Application Deadline: December 1, 2024
Lee abajo para ver en español.
Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We’re looking for a Guest Service Representative to join our Front Desk team
We Offer
Team Culture: We work as a team and take pride in supporting each other every day
Training and Growth: We provide on-the-job training and support career growth within the company
Employee Recognition: We celebrate achievements and recognize the hard work of our team members
Benefits For All Teammates
Paid vacation, sick, bereavement, & jury duty
Holidays paid at time & ½ when worked
Travel with hotel room discounts
Teammate referral bonuses
Paid time off to volunteer in your community
Employee Assistance Program with mental health resources
Additional Benefits For Full-Time Teammates
Affordable health, dental, & vision plans for you and your family
Low-cost accident, critical illness, & hospital coverage
Flexible spending plans options
401(k) retirement plans with company contribution
What You’ll Do
Serve as the first point of contact for our guests, creating a positive and welcoming experience.
Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.
Handle guest requests, inquiries, and reservations with professionalism and attention to detail.
Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.
Manage daily front desk duties, including payments, room assignments, and resolving any guest issues.
We’re Looking For
A friendly, positive attitude with strong customer service skills.
Ability to multitask and work well in a fast-paced environment.
Strong communication skills and a professional approach to solving guest concerns.
Basic computer skills and the ability to stand for extended periods.
Prior hotel or customer service experience is a plus, but we are happy to train the right candidate
Apply Today
At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you.
At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person’s perspective and wellbeing.
¿Te apasiona la hospitalidad y asegurarte de que cada huésped se sienta bienvenido y atendido? ¿Disfrutas trabajar en un entorno de equipo donde se valora la colaboración y el servicio al cliente? Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepción
Lo Que Ofrecemos
Cultura de equipo: Trabajamos en equipo y nos apoyamos mutuamente cada día.
Capacitación y crecimiento: Ofrecemos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa.
Reconocimiento a los empleados: Celebramos los logros y reconocemos el esfuerzo de nuestros compañeros de equipo.
Beneficios Para Todos Los Empleados
Vacaciones pagadas, días por enfermedad, duelo y jurado
Días festivos pagados a tiempo y medio cuando se trabajen
Descuentos en habitaciones de hotel al viajar
Bonos por referir nuevos empleados
Tiempo libre pagado para hacer voluntariado en tu comunidad
Programa de Asistencia al Empleado con recursos de salud mental
Beneficios Adicionales Para Empleados De Tiempo Completo
Planes de salud, dental y visión accesibless para ti y tu familia
Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización
Opciones de planes de gasto flexible
Planes de jubilación 401(k) con contribución de la empresa
Lo Que Harás
Ser el primer punto de contacto para nuestros huéspedes, creando una experiencia positiva y acogedora.
Recibir y asistir a los huéspedes durante el check-in y check-out, asegurando un servicio fluido con una actitud amigable.
Manejar solicitudes, consultas y reservaciones de los huéspedes con profesionalismo y atención al detalle.
Comunicarte con los equipos de Limpieza, Mantenimiento y Ventas para asegurar una operación sin problemas.
Gestionar las tareas diarias de recepción, incluyendo pagos, asignación de habitaciones y resolución de problemas.
Lo Que Buscamos
Una actitud amigable y positiva con sólidas habilidades de servicio al cliente.
Capacidad para realizar múltiples tareas y trabajar bien en un entorno rápido.
Habilidades de comunicación y un enfoque profesional para resolver problemas de los huéspedes.
Habilidades básicas de informática y capacidad para estar de pie por períodos prolongados.
Experiencia previa en hotel o servicio al cliente es una ventaja, pero estamos dispuestos a capacitar a la persona adecuada
Aplica hoy
Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, aplica hoy Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida.
En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.
-
Front Desk Operations Specialist
3 days ago
Joliet, Illinois, United States Aimbridge Hospitality Full timeAbout the JobWe are looking for a highly motivated and organized Front Desk Operations Specialist to join our team at Aimbridge Hospitality in Joliet, IL. The ideal candidate will have excellent communication skills and be able to work well under pressure.Responsibilities:Registering guests and making reservationsPreparing daily reports and balancing...
-
Front Desk Agent
5 months ago
Joliet, United States Fairfield Inn South Joliet Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
Hospital Front Desk Representative
2 weeks ago
Joliet, Illinois, United States R1 RCM Full timeWe are seeking a highly motivated and detail-oriented individual to join our team as a Hospital Front Desk Representative.This is a full-time position with a base pay range of $15.85 - $21.23 per hour.As a Hospital Front Desk Representative, you will work closely with clinicians and other healthcare professionals to ensure accurate and timely collection of...
-
Front Desk Ambassador
2 weeks ago
Joliet, Illinois, United States Caesars Entertainment Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for delivering exceptional service to our guests and ensuring that their stay with us is memorable and enjoyable.The ideal candidate...
-
Optometrist Front Desk Coordinator
4 weeks ago
Joliet, Illinois, United States Midwest Vision Partners Full timeWe are seeking a highly skilled and detail-oriented Optometrist Front Desk Coordinator to join our team at Midwest Vision Partners. This role is an excellent opportunity for individuals who enjoy working in a fast-paced environment and have strong communication skills.
-
Front Desk Coordinator for Eyecare Services
4 weeks ago
Joliet, Illinois, United States Midwest Vision Partners Full timeJob OverviewSpectrum Eye Institute, part of Midwest Vision Partners, is seeking a highly skilled Front Desk Coordinator to join our team. This role offers a unique opportunity to work in a dynamic eyecare environment and be part of a collaborative culture.
-
Orthodontic Front Desk Coordinator
1 week ago
Joliet, Illinois, United States Excel Orthodontics Full timeJob OverviewWe are seeking a dedicated and experienced front desk receptionist to join our team at Excel Orthodontics. This role is ideal for individuals with prior experience in dental or orthodontic settings, as well as those who possess bilingual skills.The successful candidate will be responsible for providing exceptional patient service, ensuring...
-
Hotel Night Auditor
3 days ago
Joliet, Illinois, United States Aimbridge Hospitality Full timeAbout the RoleWe are seeking a detail-oriented and organized individual to fill the position of Night Auditor at our hotel in Joliet, Illinois. As a Night Auditor, you will be responsible for ensuring the accuracy and security of all financial transactions during the overnight shift.The ideal candidate will have excellent communication skills, a strong...
-
Front Office Coordinator
4 days ago
Joliet, Illinois, United States Cumberland Physical Therapy Full timeCumberland Physical Therapy is looking for a detail-oriented and organized Front Desk Administrator to support their outpatient physical therapy private practice in Sparta, TN. As a key member of the team, you will play a vital role in maintaining productivity, processing referrals, coordinating starts of care, and ensuring timely starts of care for new...
-
Park District Front Desk Representative
4 weeks ago
Joliet, Illinois, United States Joliet Park District Full timeJob OverviewThis part-time position offers a unique opportunity to provide exceptional customer service and support the operations of the Joliet Park District.About the RoleThe Desk Staff Personnel will be responsible for greeting members and guests, registering for programs and memberships, and performing general clerical duties. This role requires...
-
Front Office Operations Manager
3 days ago
Joliet, Illinois, United States Aimbridge Hospitality Full timeJob DescriptionThis part-time Night Auditor position is an excellent opportunity for individuals looking to gain experience in the hospitality industry. As a Night Auditor, you will play a vital role in ensuring the smooth operation of our front office during the overnight shift.The ideal candidate will have excellent organizational skills, a strong...
-
Night Auditor Professional
3 days ago
Joliet, Illinois, United States Aimbridge Hospitality Full timeJob SummaryWe are seeking a highly skilled Night Auditor to join our team at Aimbridge Hospitality in Joliet, IL. As a Night Auditor, you will be responsible for the preparation and disposition of all Night Audit work.Key Responsibilities:Registering guests and making reservationsPreparing daily reports and balancing transactionsConducting security walks and...
-
Office Support Specialist
4 days ago
Joliet, Illinois, United States NFI Industries Full timeAbout the RoleNFI Industries is seeking an experienced Front Desk Manager to oversee front office operations. The successful candidate will have excellent communication skills, be able to work independently, and have a strong understanding of shipping software systems.The estimated salary for this role is $55,000 - $70,000 per year, based on location and...
-
Administrative Support Specialist
3 days ago
Joliet, Illinois, United States Cumberland Physical Therapy Full timeWe are looking for a skilled Front Desk Administrator to provide exceptional patient service at Cumberland Physical Therapy in Sparta, TN.In this role, you will be responsible for managing the front desk operations, including checking in and out patients, processing payments, and scheduling appointments.You will also be responsible for coordinating with the...
-
Administrative Assistant
2 weeks ago
Joliet, Illinois, United States Cumberland Physical Therapy Full timeCumberland Physical Therapy invites applications for a Front Desk Administrator to join their dedicated team in Sparta, TN. In this rewarding role, you will be responsible for managing the front desk, providing exceptional customer service, and supporting the clinical staff in maintaining efficient operations.You will be working closely with the therapy...
-
Medical Receptionist
2 weeks ago
Joliet, Illinois, United States Cumberland Physical Therapy Full timeCumberland Physical Therapy is seeking a skilled Front Desk Administrator to join their team in Sparta, TN. This part-time role offers an exciting opportunity to work in a cohesive and highly reputable environment that prioritizes patient care, teamwork, and community engagement.As a Front Desk Administrator, you will be the first point of contact for...
-
Front Desk Administrator
5 days ago
Joliet, Illinois, United States Dental Dreams Full timeJob DescriptionWe are seeking a skilled and detail-oriented Receptionist to join our team at Dental Dreams LLC in Joliet, IL. This full-time position offers a competitive salary and a range of benefits.The estimated salary for this role is $45,000 - $55,000 per year, based on experience and qualifications.About the Role:This Receptionist will be responsible...
-
Patient Services Assistant
3 days ago
Joliet, Illinois, United States Cumberland Physical Therapy Full time**Become a Part of Our Team!**Cumberland Physical Therapy is a dynamic and growing organization dedicated to delivering exceptional patient care and promoting healthy lifestyles.We're seeking a skilled Front Desk Administrator to join our Part-Time outpatient position in Sparta, TN.**Responsibilities:**Provide exceptional customer service to patients and...
-
Customer Service Ambassador
2 weeks ago
Joliet, Illinois, United States Planet Fitness Full timeJob DescriptionAs a Club Operations Coordinator, you will be responsible for ensuring seamless operations within our club. Your duties will include managing front desk activities, such as greeting members, responding to inquiries, and resolving issues in a professional and courteous manner. You will also assist with new member sign-ups, tours, and...
-
Experienced Receptionist
1 week ago
Joliet, Illinois, United States Excel Orthodontics Full timeAbout the RoleAs a front desk receptionist with Excel Orthodontics, you will be an integral part of our patient-facing team. We seek a motivated and detail-oriented individual with experience in dental or orthodontic settings, as well as strong bilingual skills.Salary and Benefits PackageWe offer a competitive salary range of $17 per hour, depending on your...