Associate Director

2 weeks ago

Buffalo, United States SUNY Buffalo State Full time $75,000 - $80,000
Position Information

About Buffalo State Buffalo State is one of the largest comprehensive schools in the State University of New York system. As a civically minded, urban-engaged campus community located in the city’s cultural corridor, Buffalo State prides itself as having smaller learning environments coupled with larger university opportunities. Boasting a diverse and inclusive campus, Buffalo State is committed to the intellectual, personal, and professional growth of its students, faculty, staff, and alumni. The school’s mission is to deliver a broad array of high-quality and distinctive academic programs infused with diversity, creativity, and hands-on learning opportunities for hardworking students who seek a personalized and affordable education that engages their minds and advances their careers. Buffalo State is dedicated to excellence in teaching, research, service, scholarship, creative activity, and cultural enrichment. With degree programs in education, the arts, science, arts and humanities, and professional studies, each year over 6,000 students choose Buffalo State. Buffalo State welcomes applicants who are committed to helping us fulfill our mission.
Faculty/Professional Professional
Department Financial Aid Office
Local Title Associate Director
Budget Title Senior Financial Aid Advisor
Rank SL-4
Line Number 20054
Salary Range $75,000 - $80,000
FTE Full-Time
Negotiating Unit UUP
FLSA Exempt
Department Website Financial Aid Office
Brief Job Description The associate director for financial aid serves on the leadership team, supervises staff members, oversees specific aid programs, and manages student-facing operations to ensure quality service is provided to all students and stakeholders.
As a member of the leadership team, the incumbent stays abreast of all federal and state regulations and provides guidance on policies and procedures to ensure the university remains compliant. The associate director is closely involved in the office’s automation and system testing plans to create efficiencies in student aid delivery
The associate director supervises professional and classified staff members. Supervision includes training staff, responding to questions, and following the procedures outlined by human resources regarding performance programs and evaluations.
The associate director manages all aspects of the Federal Work-Study and Federal Direct PLUS Loan programs. Additionally, the associate director oversees federal verification, return of Title IV withdrawal calculations, and performs all types of professional judgement requests.
The associate director provides direct counseling to a diverse student population regarding all aspects of the financial aid process. Such counseling may be provided in person, by telephone, or virtually. The position also requires responding to office emails. Presentations are required, and some evening and weekend hours are also required for events such as Open House or high school nights.
Functional use with the following software and processes required as part of the position: Banner, Degree Works, FAFSA Partner Portal, FAA Access, COD, SAIG, HESCWeb, FSA Partner Connect, NSLDS, SAIG Portal, FISAP, R2T4, TD Client, and Mongoose.
Required Qualifications
  • Bachelor’s degree
  • Demonstrated progressive experience in financial aid.
  • Current working knowledge of federal and New York State financial aid regulations.
  • Strong interpersonal, quantitative, administrative, and analytical skills.
  • Experience with financial aid systems.
  • Ability to process computer data, format, and generate reports.
  • Ability to work effectively with students, parents, faculty, and staff and contribute to the enrollment management efforts at the college.


Preferred Qualifications
  • Master’s degree
  • Supervisory experience
  • Experience in improving processes to increase efficiency


Anticipated Date of Hire 01/13/2025
Priority Review Date
Application Deadline Date 01/03/2025
Open Until Filled No
Special Instructions to Applicant
Contact Person
Contact Email
Contact Fax
Quick Link for Direct Access to Posting https://jobs.buffalostate.edu/postings/7710
Equal Employment Opportunity/Affirmative Action Employer Buffalo State is an affirmative action/equal opportunity institution that subscribes to all federal, state, and SUNY legal requirements and does not discriminate against applicants, students, or employees on the basis of race, sex, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status (Nondiscrimination Notice). Any violation of this policy should be reported to the Equity and Diversity Office, Cleveland Hall 415, (716) 878-6210. Buffalo State is a VEVRAA Federal Contractor. If you have any questions, please contact Jamie Warnes at warnesje@buffalostate.edu or call (716) 878-4822.
Background Investigation Statement

All applicants are subject to a pre-employment background investigation. Our Pre-Employment Background Screening Policy is available at http://hr.buffalostate.edu/pre-employment-background-screening.



Clery Statement

Applicants interested in positions may access the Annual Security Report (ASR) for SUNY Buffalo State at http://police.buffalostate.edu. The ASR contains information on campus security policies and certain campus crime statistics. Crime statistics are reported in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Applicants may request a hard copy of the ASR by contacting the SUNY Buffalo State University Police Department at (716) 878-6333.



New York State Executive Order 161 Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov. Further restrictions on using salary information in the hiring process appear in Labor Law §194-a.

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