Customer Manager

4 days ago

Milwaukee, United States Acosta Full time $60,000 - $70,000

DESCRIPTION

The Customer Manager will be responsible for the management of the assigned principals’ business (division and/or geographic), within designated “customer accounts”. Primary responsibility includes increasing sales and market share of the brands represented, while earning a profit for our manufacturers and Acosta.

In this position, the CM may be assigned a diverse portfolio of CPG Brands primarily in Grocery categories with some Health Beauty Cosmetic (HBC). These brands are marketed into four regional grocers customers.

This position will work in a Hybrid arrangement with a minimum of three days office, 2 days remote from the Greater Milwaukee, WI area including Waukesha, WI. This role will sit in a regional office for Acosta Group.

RESPONSIBILITIES

  • Deliver principals’ objectives to include volume and sales fundamentals (merchandising, assortment, pricing and shelving) goals at the assigned customers at the lowest cost.
  • Develop a Customer Business Plan that will deliver the principals’ business priorities.
  • Call on all decision-makers at the customer to sell business plans, programs and concepts that improve long-term business results.
  • Achieve results at the lowest possible selling cost while maximizing company revenue (to include brokerage, commissions, bonuses, contest earning, etc.). Oversee all manufacturers’ expenditures at the customer level.
  • Achieve competitively superior in-store presence in the assigned stores. Call on headquarters, supervisors and other customer operations personnel for both direct and indirect customers. Manage manufacturers’ trade marketing funds, process direct shipments (via the Sales Support Coordinator) and leverage data to sell concepts to the customer.
  • Operate within the designated budget.
  • Pro-actively communicate with key principals.
  • Collaborate with Retail Sales Managers on all major retail initiatives (new product introductions, selling drives, contests, etc.).
  • Effectively use knowledge of customer, market, and principal – involve marketing, technology, and administrative resources to accomplish objectives.
  • Provide timely information of selling priorities to Retail Sales Managers, supervisor and shared resources (marketing, technology, and administration).
  • Pro-actively share information and customer/principal information with other team members to build organization capacity.
  • Utilize computer systems and technology to achieve the objectives of the Customer Business Plan. Develop and maintain skill levels to support the use of Acosta communication systems.
  • Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve our business.
  • Meeting the physical requirements – listed below.
  • Other duties as assigned.

QUALIFICATIONS

Minimum Education and Work Experience:

  • Bachelor’s degree or equivalent work experience in industry name required.
  • Minimum of six months of relevant experience in retail (CPG industry), marketing, space management, and/or resets. Sales administration or finance experience preferred.

Knowledge, Skills, and Abilities:

  • Expertise in Microsoft software: PowerPoint, Excel, Word, and Outlook, as well as a thorough knowledge of web-based applications.
  • Must have excellent presentation skills.
  • Must be able to handle multiple projects simultaneously.

Physical Requirements:

  • Seeing
  • Color Perception
  • Lifting (50 – lbs.)
  • Ability to Travel
  • Listening
  • Pushing/Pulling
  • Carrying (20 – lbs)

ABOUT US

Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.

Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.

Acosta and its subsidiaries is an Equal Opportunity Employer

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

Acosta et Mosaic sont les forces motrices en matière de ventes et de marketing derrière les marques les plus reconnues et éprouvées auprès des principaux détaillants aux États-Unis et au Canada. Nous proposons des services flexibles qui maximisent l’efficacité. Acosta possède le talent et la technologie nécessaires pour élaborer des stratégies axées sur les données, la portée et les relations, afin de mettre en œuvre ces stratégies, ainsi que les outils pour surveiller, suivre et optimiser les résultats basés sur les indicateurs pour les clients et les détaillants.

Acosta et ses filiales , de bonne foi, estiment que cette fourchette de rémunération affichée est la fourchette précise pour ce poste au moment de cette publication. Acosta pourrait finalement payer plus ou moins que la fourchette affichée en fonction des qualifications des candidats et des lieux. Cette fourchette peut être modifiée à l’avenir.

Acosta et ses filiales sont des employeurs offrant l’égalité des chances .

Nous nous engageons à fournir des aménagements pour les personnes handicapées . Si vous avez besoin d’un aménagement, nous travaillerons avec vous pour répondre à vos besoins, dans la mesure requise par la loi.

Les déclarations ci-dessus ont pour but de décrire la nature générale et le niveau de travail effectué par les personnes affectées à cette classification. Elles ne doivent pas être interprétées comme une liste exhaustive de toutes les responsabilités, tâches et compétences requises du personnel ainsi classé. Mosaic se réserve le droit de modifier tout ou partie des descriptions de poste à sa discrétion afin de répondre aux besoins de l’entreprise, voire de les dépasser.

En soumettant votre candidature, vous acceptez et acceptez la Déclaration de confidentialité d’Acosta et les Conditions d’utilisation .

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Wholesale

Position Type: Full time

Business Unit: Sales

Salary Range: $60,000.00 - $70,000.00

Company: Acosta Employee Holdco LLC

Req ID: 3324

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