Administrative Executive Assistant 5

4 days ago

San Jose, United States PayPal Full time $16 - $55
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
What you need to know about the role Service Experience(SE) is seeking an executive assistant to support two VPs and their global teams in a fast paced, constantly changing environment. In this role, you must be a trusted partner for the leaders you support, by providing consistency and reliability so your leaders know they can lean on you to support them with their busy schedule. This individual must be extraordinarily capable of multi-tasking while working in an extremely fast-paced and complex environment. The successful candidate will anticipate the needs of stakeholders, take initiative to solve problems independently, expertly manage calendars and emails, appropriately handle sensitive information, and always display appropriate prioritization and judgment.

Job Description:
Your way to Impact:

The Service Experience Executive Assistant will be detail oriented and understand how and where information supports our leaders and decision making. This person will be able to multitask, have strong organizational skills and be willing to learn other tools and skills to support the team. Exceptional communication skills, an eye for detail and accuracy and the ability to anticipate the needs of the leaders they support will be critical.

We will also be looking a person who thrives in quick paced and collaborative team environment.

You will work independently but have support to guide you.

Your Day to Day:

  • Organize and maintain complex calendars using a high level of tact and integrity. Will need to know how to schedule meetings across multiple time zones.
  • Communicate proactively via leader’s preferred methods.
  • Ability to be flexible around the leader’s working hours.
  • Manage leaders daily schedule and prioritize meetings. Follow up on request items.
  • Make complex travel arrangements expeditiously and accurately.
  • Prepare and track expense reports.
  • Support all logistics for team meetings, off-sites, and events.
  • Anticipate needs and take initiative to solve problems independently.
  • Proactively identify opportunities to make the overall team more efficient over the long term.
  • Follow up on action items on behalf of the executives, as appropriate.
  • Engage in proactive and real-time engagement, building rapport and trust, and communicating via leaders preferred methods.
  • Consistently check in with leaders before meetings are scheduled or declined.
  • Understand the priority of asks from your leaders, ensuring you react to their expectations.
  • Proactively provide leaders with updates on task progress and completion.
  • Exercise good judgment and discretion, as well as professionalism, when communicating or responding to situations requiring solutions.
  • Be an active member of the Enterprise Services executive assistant team and participate in team meetings.
  • Help provide coverage when other Enterprise Services executive assistants are out on PTO, sick leave.
  • Handle special projects as they arise.

What you need to bring:

  • Experience in handling a wide range of administrative-related tasks, organizing large meetings across time zones and arranging travel.
  • Demonstrated ability to work with a sense of urgency and under pressure, as needed to handle multiple tasks and prioritize effectively.
  • Demonstrated ability to act diplomatically and respectfully when communicating with key internal and external customers and individuals of varying levels.
  • Demonstrated ability to take the initiative to spot problems before they arise, find solutions, and provide timely follow-through on projects.
  • Highly organized with an ability to demonstrate meticulous attention to details, adaptability, flexibility, resourcefulness and efficiency.
  • Self-starter and self-directed: understands the needs of the executives and proactively helps and addresses gaps and opportunities.
  • High level of integrity required for handling sensitive and confidential information.
  • A “can-do” attitude that focuses on getting the job done with politeness and good cheer.
  • Team player and comfortable working within executive assistant team dynamic, as well as working with other stakeholders and partners.
  • Flexibility to accommodate leaders global travel schedule.
  • 8+ years relevant work experience supporting at the SVP or VP level in a complex and dynamic environment.
  • Proven competency using MS Office applications; Outlook, Word, Excel, and PowerPoint.
  • Excellent communication skills (both written and oral).
  • Comfortable taking direction from members of the senior leadership’s support team.
  • Relevant work experience supporting at the senior executive level in a complex, dynamic and global environment.
  • Passionate about PayPal with a strong understanding of our products.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national hourly pay range for this role is $16 to $55

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

REQ ID R0121323

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