Retail Market Regional Manager

24 hours ago

Tacoma, United States Umpqua Bank Full time $175,000 - $260,000
About Us: Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It’s an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities. We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships. About the Role: The Retail Market Region Manager is responsible for delivering an exceptional team member and client experience to achieve balance sheet and revenue goals for multiple regional locations. In addition, integration of digital products and solutions through the Retail delivery channel is essential in this role. The successful development of regional managers and branch leadership teams is an important part of this leader’s responsibilities as well as effective collaboration with business partners throughout the company. Development of marketing and business plans, forecasting and budgeting, as well as team member engagement are also significant objectives. Develops strategies and tactical plans to implement organization-wide projects.
  • Lead and motivate a group of regions to attain or exceed Retail loan, deposit, and revenue growth goals
  • Serve as a role model in the integration of the Bank’s culture in how we serve clients, our people, and our communities, leveraging the bank’s Breakthrough Client Service Standards.
  • Create and foster a culture of exceptional client support and sales for the division.
  • Meet or exceed Market Region production goals
  • Coach and mentor regional managers and team members on career development and succession planning
  • Evaluate the effectiveness of branches and make necessary adjustments to meet all legal, operational, and team member needs by working with regional managers.
  • Collaborate with business partners throughout the organization for the alignment, implementation, and accomplishment of key initiatives, goals, and projects
  • Effectively set, communicate and monitor regional compliance with corporate policy and goals
  • Develop, manage, or lead Retail initiatives in specific areas as assigned.
  • Develop and maintain contingency planning for market area
  • Coordinate and manage expansion or acquisitions of new banking facilities
  • Lead digital integration initiatives and digital competency of the Market Region
  • Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
  • Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
  • Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
  • May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
  • Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
  • Takes personal initiative and is a positive example for others to emulate.
  • Embraces our vision to become “Business Bank of Choice”
  • May perform other duties as assigned.
About You:
  • High school diploma or equivalent
  • Bachelor’s Degree preferred.
  • Minimum 7 years of retail banking regional management experience or the commercial equivalent
  • Lending experience to include understanding of consumer and business credit, loan processes, and management of a loan portfolio
  • Solid understanding of operating and compliance regulations Previous experience in managing multiple retail banking locations
  • Experience with managing sales goals and budgets at multiple branches National
  • Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act
  • Strong knowledge and understanding of Bank financials
  • Experience in identifying potential development and implementation of a marketing plan to gain new business and retain existing customers
  • Strong servant leadership skills
  • Competent in digital products and services and able to lead team members and clients through digital enablement.
  • Excellent communication skills over a geographically diverse market
  • Extensive community development experience
  • Ability to manage multiple layers in retail or commercial management
  • Ability to travel
Workstyle: Fully onsite Our Benefits: We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $175,000.00 to $260,000.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. Our Commitment to Diversity: Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@umpquabank.com To Staffing and Recruiting Agencies: Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

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