Patient Access Representative

2 days ago


Lake Charles, United States Center for Orthopaedics SWLA Full time
ESSENTIAL FUNCTIONS:

  • Greets and checks in patients in a courteous and friendly manner.
  • Obtains updated insurance cards and identification cards as needed upon arrival.
  • Ensures that insurance verification specialist has verified each patient's insurance and that the insurance is active.
  • Directs patient to the vitals station when vital signs are necessary.
  • Ensures that the patient updates his/her registration according to CFO guidelines.
  • Advises and directs patients, including walk-ins, appearing at the front desk about registration procedures
  • While Checking patients in, monitors charts for credit status of delinquent Accounts or surgery deposits required and directs them to appropriate business office personnel.


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