Patient Access Representative I Sheffield Village

5 months ago

Sheffield Lake, United States University Hospitals Full time
A Brief Overview

Patient Access Representatives provide our world renowned healthcare team with comprehensive administrative support. PAR's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR's offer solutions in anticipation of patient needs and greet every patient verbally, with eye contact, and body language that is welcoming and friendly. In this highly visible role PAR's support departmental teams and interact with patients, families, and health care providers.
What You Will Do
  • Responsible for interviewing/registering/instructing patients in a face-to-face setting or on the telephone.
  • Enters and validates medical, demographic, insurance, financial, and business data in a timely and courteous manner to ensure master patient index integrity and creation of an accurate claim.
  • Prepares standard patient materials including forms, labels, brochures, surveys, etc.
  • Maintains confidential health records, processes physician orders, and schedules patients.
  • Identifies and communicates need for interpreter services.
  • Provides patient education regarding third party coverage and liabilities.
  • Communicates possible payment options and personally connects patients to financial counselor if needed. Collects, posts, and balances co-pays, deductibles and other patient payments.
  • Maintains expertise in PAS legal and compliance requirements; incorporates principles into workflows.
  • Handles a wide variety of patient inquiries regarding services and logistics to ensure patients can access care with maximum throughput and minimal delay.
  • Recruits and trains patients to access My UH Care Personal Health Record.
  • Ensures achievement of productivity and quality standards.
  • Maintains up-to-date knowledge of computer systems, insurance/government regulations and UH/PAS policies/procedures used within the department.
Additional Responsibilities
  • Functions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency.
  • Actively participates in UH emergency preparedness.
  • Maintains a clean and organized work area.
  • Will be cross-trained to perform other duties as assigned.
  • May be scheduled to work at off-sites.
  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Qualifications:
Education
  • High School Equivalent / GED (Required) and
  • Associate's Degree or progress towards degree (Preferred) and
  • Medical Terminology (Preferred)
Work Experience
  • 1+ years experience in call center, patient registration, scheduling, office, banking, customer service or related medical field using computers (Required)
Knowledge, Skills, & Abilities
  • Demonstrated ability to use PCs (and toggle between multiple applications), MS Office, and general office equipment (i.e. printers, scanners, electronic signature pads, copy machine, multi-line phone, FAX machine, etc.) (Required proficiency)
  • Excellent keyboarding/data entry skills (Required proficiency)
  • Detail-oriented and organized, with good analytical and problem solving ability (Required proficiency)
  • Notable client service, communication and relationship building skills (Required proficiency)
  • Ability to function independently and as a team player in a fast-paced environment (Required proficiency)
  • Strong written and verbal communication skills and excellent spelling (Required proficiency)
  • Professional demeanor (Required proficiency)
Physical Demands
  • Standing Occasionally
  • Walking Occasionally
  • Sitting Constantly
  • Lifting Rarely 20 lbs
  • Carrying Rarely 20 lbs
  • Pushing Rarely 20 lbs
  • Pulling Rarely 20 lbs
  • Climbing Rarely 20 lbs
  • Balancing Rarely
  • Stooping Rarely
  • Kneeling Rarely
  • Crouching Rarely
  • Crawling Rarely
  • Reaching Rarely
  • Handling Occasionally
  • Grasping Occasionally
  • Feeling Rarely
  • Talking Constantly
  • Hearing Constantly
  • Repetitive Motions Frequently
  • Eye/Hand/Foot Coordination Frequently
Travel Requirements
  • 10%

  • Sheffield Village RN Home Visits

    18 hours ago

    Sheffield, Alabama, United States LHC Group Full time

    About the PositionThis Registered Nurse role provides home-based care services to patients in Sheffield Village, OH. As a member of our team, you will work closely with patients, families, and healthcare professionals to deliver high-quality care and achieve optimal outcomes.Key ResponsibilitiesConduct thorough patient assessments to develop and implement...

  • Home Health RN

    3 weeks ago

    Sheffield, Alabama, United States LHC Group Full time

    Job SummaryWe are seeking an experienced Registered Nurse to join our Home Health team in Sheffield Village, OH.The successful candidate will provide high-quality clinical services to patients in their homes, working closely with other healthcare professionals to achieve and maintain continuity of patient care.Key Responsibilities:Provide comprehensive...

  • Housekeeping Specialist

    6 days ago

    Sheffield, Alabama, United States Sheffield-Sheffield Lake Consolidated School District Full time

    Job SummaryThe Sheffield-Sheffield Lake Consolidated School District seeks a skilled Cleaner to maintain the cleanliness and safety of our school facilities. As a key member of our support staff, you will be responsible for ensuring that our schools provide a healthy and productive learning environment.About the RoleThis is a 260-day per year position with...

  • Care Associate Assistant

    3 weeks ago

    Sheffield, Alabama, United States The Neighborhood At Sheffield Full time

    The Neighborhood At Sheffield is seeking a Resident Care Associate to provide high-quality care and services to our residents in an assisted living and memory care environment.As a key member of our team, you will be responsible for delivering personalized care plans, ensuring the safety and well-being of our residents, and maintaining a clean and...

  • Registrar - Sheffield Pain Management

    6 months ago

    Sheffield, United States Mercy Health Full time

    Job Summary : The Patient Registrar is the first line of quality service to our patients and the community. Additionally, the Patient Registrar will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders,...

  • Hospitalist - Travel MD - Sheffield, AL - Excellent Benefits

    1 week ago

    Sheffield, United States LocumJobsOnline Careers Full time

    LocumJobsOnline is working with Weatherby Healthcare to find a qualified Hospitalist MD in Sheffield, Alabama, 35660! About The Position If you are seeking a new opportunity or would simply like to learn more about locum tenens, give Weatherby a call today for details. * Must have active state license * BC or BE required * Weekdays, Weekends * ACLS...

  • Hospitalist - Travel MD - Sheffield, AL - Excellent Benefits

    2 weeks ago

    Sheffield, United States Locum Jobs Online Full time

    LocumJobsOnline is working with Weatherby Healthcare to find a qualified Hospitalist MD in Sheffield, Alabama, 35660! About The Position If you are seeking a new opportunity or would simply like to learn more about locum tenens, give Weatherby a call today for details. Must have active state license BC or BE required Weekdays, Weekends ACLS...

  • Travel MD

    2 weeks ago

    Sheffield, United States Locum Jobs Online Full time

    LocumJobsOnline is working with Weatherby Healthcare to find a qualified Hospitalist MD in Sheffield, Alabama, 35660 About The Position If you are seeking a new opportunity or would simply like to learn more about locum tenens, give Weatherby a call today for details. Must have active state license BC or BE required Weekdays, Weekends ACLS required...

  • Physical Therapist Opportunity in Sheffield, Iowa

    3 weeks ago

    Sheffield, Alabama, United States Centra Healthcare Allied Full time

    Centra Healthcare Allied is seeking an experienced or newly graduated Physical Therapist / PT to join their team in Sheffield, Iowa. As a Physical Therapist / PT at Centra Healthcare Allied, you will be responsible for assessing patient needs and developing personalized plans of care.About the Role:This is a travel job opportunity with a start date as soon...

  • Collision Repair Specialist

    3 weeks ago

    Sheffield, Ohio, United States Mike Bass Ford Full time

    Job SummaryWe are seeking a skilled and experienced Collision Repair Specialist to join our team at Mike Bass Ford in Sheffield Village, Ohio. This is a full-time flat rate position with an estimated salary range of $40,000 - $60,000 per year, paid weekly.

  • Hospitalist - Travel MD - Sheffield, AL - Excellent Benefits

    2 weeks ago

    Sheffield, United States Locum Jobs Online Full time

    LocumJobsOnline is working with Weatherby Healthcare to find a qualified Hospitalist MD in Sheffield, Alabama, 35660! About The Position If you are seeking a new opportunity or would simply like to learn more about locum tenens, give Weatherby a call today for details. Must have active state license BC or BE required Weekdays, Weekends ACLS...

  • Hospitalist - Travel MD - Sheffield, AL - Excellent Benefits

    4 days ago

    Sheffield, United States LocumJobsOnline Careers Full time

    LocumJobsOnline is working with Weatherby Healthcare to find a qualified Hospitalist MD in Sheffield, Alabama, 35660! About The Position If you are seeking a new opportunity or would simply like to learn more about locum tenens, give Weatherby a call today for details. Must have active state license BC or BE required Weekdays, Weekends ACLS required...

  • RN Home Visits PRN

    4 weeks ago

    Sheffield, United States LHC Group Full time

    Summary We are hiring an RN for Home Visits in Sheffield Village, OH. This is a PRN position. At Cambridge Home Healthcare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about...

  • Process Engineer

    4 weeks ago

    Sheffield Lake, United States PPG Industries Full time

    PPG is looking for a Process Engineer to join our Sheffield Village, Ohio plant. You will lead the overall process that standardizes long term strategic direction for Coating Services SBU at our Sheffield Village location. You will act as the champion for systems that maintain continuous improvement for safety, quality, and operational excellence. You will...

  • Orthopedic Rehabilitation Care Provider

    1 week ago

    Sheffield, Alabama, United States Select Medical Full time

    Physical Therapist Assistant RoleWe are seeking a highly motivated and compassionate Physical Therapist Assistant to join our team at NovaCare outpatient orthopedic center in Sheffield Village, OH. As a PTA, you will play a vital role in providing high-quality patient care and supporting the rehabilitation needs of our patients.Responsibilities and...

  • Physical Therapist Assistant PRN Specialist

    1 week ago

    Sheffield, Alabama, United States Select Medical Full time

    OverviewWe are seeking a licensed Physical Therapist Assistant (PTA) to join our team at NovaCare outpatient orthopedic center in Sheffield Village, OH. Our highly trained and respected clinical team provides top-notch patient care to patients of all ages and abilities.Job DescriptionAs a PTA, you will provide high-quality physical therapy services for...

  • Neurology Physician

    2 months ago

    Sheffield, United States Salient Health Services, Inc Full time

    Our Client is a 185 Bed Acute Care Hospital in NW Alabama (Sheffield, AL) who seeks a full time BE/BC Neurologist Physician to join their medical community. The Hospital has served Sheffield and the Shoals area since 1921. In 2014, Keller became a part of the Huntsville Hospital Health System . This relationship is extremely beneficial and rewarding for our...

  • Neurology Physician

    3 weeks ago

    Sheffield, United States Salient Health Services, Inc Full time

    Our Client is a 185 Bed Acute Care Hospital in NW Alabama (Sheffield, AL) who seeks a full time BE/BC Neurologist Physician to join their medical community. The Hospital has served Sheffield and the Shoals area since 1921. In 2014, Keller became a part of the Huntsville Hospital Health System . This relationship is extremely beneficial and rewarding for our...

  • Pulmonology - Critical Care Physician

    2 months ago

    Sheffield, United States Salient Health Services, Inc Full time

    Our Client is a 185 Bed Acute Care Hospital in NW Alabama (Sheffield, AL) who seeks a full time BE/BC Pulm/CC Physician to join their medical community. The Hospital has served Sheffield and the Shoals area since 1921. In 2014, Keller became a part of the Huntsville Hospital Health System . This relationship is extremely beneficial and rewarding for our...

  • Pulmonology - Critical Care Physician

    3 weeks ago

    Sheffield, United States Salient Health Services, Inc Full time

    Our Client is a 185 Bed Acute Care Hospital in NW Alabama (Sheffield, AL) who seeks a full time BE/BC Pulm/CC Physician to join their medical community. The Hospital has served Sheffield and the Shoals area since 1921. In 2014, Keller became a part of the Huntsville Hospital Health System . This relationship is extremely beneficial and rewarding for our...