Patient Access Representative
2 months ago
Summary of Position: Responsible for registration of patients to include patient interviews, obtaining and entering accurate demographic and insurance information, insurance verification, explanation of hospital policies, obtaining consents, and collection of any point of service or outstanding payments. Handles routine patient inquiries and problems. Is a detail oriented individual who can work in a high paced environment and has exceptional customer service skills.QualificationsEducation:•High school diploma or GED preferredExperience:•Minimum of one year customer service experience.Knowledge/Skills/Abilities:•Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a stressful, high paced environment and can take the appropriate action.•Strong computer and typing skills.•Reading and writing skills, organizing and filing, professional phone etiquette, and strong customer service skills.•Must have advanced knowledge of phone, computer, fax and copy machine skills. •In compliance with patient safety standards, must be able to effectively communicate in English; Bilingual abilities preferred.•Demonstrates organizational and communication/customer service skills.Certifications/Licensure:•N/APhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. •While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear. •The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.•The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.•Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.•The employee must occasionally lift and/or move up to 25 pounds.Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.•Normal office environment. The noise level in the work environment is usually quiet to moderate while in the office.•Occasional travel to various health system locations. Essential Functions1. Provide consistently exceptional care at all times.2. Demonstrate excellent customer services skills. 3. Answer phones, routes callers, takes messages, provides routine information to callers, and returns calls promptly.4. Exercise judgment as to the urgency and nature of calls and ensures that all messages are relayed to the appropriate staff promptly.5. Communicate problems as they arise through proper channels.6. Perform assigned clerical duties in an accurate and timely manner such as faxing, photocopying, typing, computer data entry and retrieval.7. Effectively gathers and enters all patient demographics for accurate registration and pre-registration.8. Timely correction of registration errors in AhiQa.9. Verify coverages through appropriate insurance applications.10. Verify medical necessity of Medicare patients using current online software.11. Effectively explains cost estimates, insurance benefits, and advanced beneficiary notices to patients.12. Screen Self-Pay and underinsured patients to determine their financial needs, referring patient to appropriate department for government assistance or Financial Assistance program.13. Collect copays, point of service payments, any outstanding payments, and effectively posts all payments in cash drawer.14. Collection and processing of patient valuables. 15. Transcribe all faxed orders into Epic and works with doctors offices on order corrections.16. Coordinate multiple appointments in order to offer consecutively scheduled services.17. Effectively corrects all errors in assigned work ques. 18. Check in surgery and GI patients19. Complete pre-registration functions as appropriate. 20. Assist other departments with registration issues as needed. 21. Proficient in the use of the all hospital associated software used to complete tasks.22. Responds to the needs of the department by performing other duties, as necessary.
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South Hill, United States Virginia Commonwealth University Health Full time$1,000 Sign On Bonus for offers accepted by March 31, 2025. Terms and Conditions apply - - The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers Patient Access, Representative, Physician, Practice, Patient, Healthcare
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Patient Access Representative
3 weeks ago
Lake Charles, United States Lake Charles Memorial Hospital Full timeOF POSITION: The patient access representative registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are performed in the EMR system as appropriate. The patient access representative i Patient Access, Representative, Patient, Healthcare, Skills
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Patient Access Representative III
4 months ago
Devils Lake, United States Conifer Health Solutions Full timeJob DescriptionJOB SUMMARY Responsible for a wide range of duties in support of departmental efficiencies which may include but not limited to performing registration, patient pre-admission and admission, reception and discharge functions, arranging support Hospital services requested by patients through referrals, performs thorough analysis of admission...
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Patient Access Rep
5 months ago
Lake Jackson, United States CommonSpirit Health Full timeOverview: St. Lukes HealthBrazosport Hospital is located on a beautiful 25-acre campus in Lake Jackson Texas. Offering state-of-the-art diagnostic and comprehensive treatment services our hospital is home to a 154-bed patient tower level III trauma center advanced cardiac care center and full-service multidisciplinary cancer center. Our team consists of over...
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Patient Access Specialist
1 week ago
Lake Oswego, Oregon, United States TEKsystems Full timeAre you looking for a rewarding career in healthcare?Job OverviewWe are seeking a highly skilled and compassionate Patient Access Representative to join our team in Portland, Oregon. As a Patient Access Specialist, you will play a vital role in assisting patients with sign-in kiosk and answering their questions.Key Responsibilities:Assist patients with...
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Patient Access Representative | Days
4 weeks ago
Lake Charles, United States Lake Charles Memorial Hospital Full timePatient Access Representative SUPERVISION: Reports directly to the Patient Access Supervisor DESCRIPTION OF POSITION/ RESPONSIBILITIES AND DUTIES: Greets all customers in a professional and friendly manner. Employee s body language and tone are welco Patient Access, Representative, Patient, Weekend, Processing, Insurance, Healthcare
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South Hill, United States VCU Health Full time**$1,000 Sign On Bonus for offers accepted by December 31, 2024. Terms and Conditions apply**The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. This position establishes...
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South Hill, United States VCU Health Full time**$1,000 Sign On Bonus for offers accepted by March 31, 2025. Terms and Conditions apply** The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. This position establishes and...
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CHI Patient Access Representative II
3 months ago
Turtle Lake, United States Conifer Health Solutions Full timeJob DescriptionJOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper,...
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CHI Patient Access Representative II
2 months ago
Turtle Lake, United States Conifer Health Solutions Full timeJob DescriptionJOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper,...
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Patient Access Representative I Sheffield Village
5 months ago
Sheffield Lake, United States University Hospitals Full timeA Brief OverviewPatient Access Representatives provide our world renowned healthcare team with comprehensive administrative support. PAR's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR's offer solutions in anticipation of patient needs and greet every patient verbally, with eye...
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CHI Patient Access Representative II
2 months ago
Turtle Lake, United States Conifer Health Solutions Full timeJob Description JOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ...
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Patient Access Representative
1 month ago
South Hill, United States VCU Health Full time**$1,000 Sign On Bonus for offers accepted by December 31, 2024. Terms and Conditions apply**The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. This position establishes...
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Patient Access Representative
2 days ago
Lake Charles, United States Center for Orthopaedics SWLA Full timeESSENTIAL FUNCTIONS:Greets and checks in patients in a courteous and friendly manner.Obtains updated insurance cards and identification cards as needed upon arrival.Ensures that insurance verification specialist has verified each patient's insurance and that the insurance is active.Directs patient to the vitals station when vital signs are necessary.Ensures...
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Patient Access Representative
2 days ago
Lake Charles, United States Center for Orthopaedics SWLA Full timeESSENTIAL FUNCTIONS:Greets and checks in patients in a courteous and friendly manner.Obtains updated insurance cards and identification cards as needed upon arrival.Ensures that insurance verification specialist has verified each patient's insurance and that the insurance is active.Directs patient to the vitals station when vital signs are necessary.Ensures...
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Patient Access Representative II
3 weeks ago
Devils Lake, North Dakota, United States Conifer Health Solutions Full timeJob SummaryPatient Access Representatives are essential to the success of our healthcare facilities, ensuring efficient and patient-centered registration processes. If you're passionate about delivering exceptional customer service, managing complex medical information, and working in a dynamic team environment, this role may be perfect for you.About the...
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Patient Care Coordinator
2 months ago
South Lake Tahoe, United States Barton Health Full time*** 12 hour shifts ***Summary of Position: Responsible for registration of patients to include patient interviews, obtaining and entering accurate demographic and insurance information,insurance verification, explanation of hospital policies, obtaining consents, and collection of any point of service or outstanding payments. Handles routine patient inquiries...
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Patient Access Representative I Sheffield Village
5 months ago
Sheffield Lake, United States University Hospitals Full timeA Brief Overview Patient Access Representatives provide our world renowned healthcare team with comprehensive administrative support. PAR's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR's offer solutions in anticipation of patient needs and greet every patient verbally, with eye...
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Patient Access Representative II
5 months ago
South Houston, United States Memorial Hermann Health System Full timeAt Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed...
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Patient Access Representative | Days
1 month ago
Lake Charles, United States Lake Charles Memorial Health System Full timePatient Access RepresentativeSUPERVISION: Reports directly to the Patient Access Supervisor DESCRIPTION OF POSITION/RESPONSIBILITIES AND DUTIES: Greets all customers in a professional and friendly manner. Employee�s body language and tone are welcoming and exudes care and compassion. Quickly ascertain the reason for the visit and ensure the patient is in...
