Assistant Building Director, Administration
4 weeks ago
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
Assistant Building Director, Administration
Reporting to the Building Director, the Assistant Building Director, Administration is responsible for ensuring effective property management and day-to-day operations at Park House. The Assistant Building Director works closely with Property Management, Leasing and Compliance, and Finance on special projects and liaises with different positions for the daily operations of the building. The Assistant Building Director supervises Rent Administrators and Office Managers and works closely with tenants, visitors, social service partners, auditors, regulatory agencies, and outside counsel.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversee day-to-day building operations in the functional areas of rent collection and administration; lease renewals; subsidy management; tenant services; and general office management
Responsible for the planning and execution of the building’s annual recertification process
Oversee all landlord-tenant legal and other activities at the building in keeping with applicable laws and regulations; Breaking Ground policies and procedures; values, goals, and best practices
Collaborate with Tenant Services Coordinators, Programs staff, and External Affairs to provide tenant services at the building including activities, workshops, events, and skills-building opportunities to enhance the tenant experience
Partner with the Building Director, Assistant Directors, and social services staff to address specific resident issues and other challenges
Supervise, recruit, train, and evaluate direct reports including Rent Administrators, and Office Manager
Respond to tenant concerns about building operations
Work with Property Management leadership on agency-wide issues including the implementation of databases and report review
Ensure data is properly entered into Real Page, Breaking Portal and other database
Ensure site compliance with established departmental standard operating procedures and best practices
Maintain building contracts with outside vendors
Perform other related duties as assigned
MINIMUM QUALIFICATIONS:
Bachelor’s degree or equivalent experience
At least 5 years of experience in property management and/or social services
Supervisory experience strongly preferred
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
Experience working with special needs populations, Low Income Housing Tax Credit, housing subsidies, building systems, and operations preferred
Superior conflict resolution skills
Strong written and verbal communication skills to interface effectively and efficiently with colleagues and tenants
EOE/M/F/Vet/Disabled
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