Mental Health Specialist III

Date Opened 11/20/2024 12:00:00 AM
Filing Deadline 12/4/2024 5:00:00 PM
Salary $35.43 - $42.15/hour; $69,088.50 - $82,192.50/year
Employment Type Permanent Full-Time Employment

HR Analyst Nicole Lewis-Bolton
Department Alameda County Health
Work Location Oakland
Pleasanton

Type of Recruitment New, open, assembled
Introduction

THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

Applications and Supplemental Questionnaires will only be accepted online.

Qualified bilingual persons who speak English and are also fluent in: Spanish, Chinese, Vietnamese, Cambodian, Laotian, Korean, Mien, Tagalog, Amharic, Farsi, Dari, Tigrigna, Russian, Romanian or Sign Languages are especially encouraged to apply. There is an additional biweekly compensation for persons in positions designated bilingual. Qualified candidates may be tested to demonstrate language proficiency.

DESCRIPTION

THE COUNTY

Alameda County, located on the east side of San Francisco Bay, is California's seventh-largest county. The County employs 9,700 full-time employees and operates on an annual budget of $3.4 billion. Oakland, the County seat, is California's eighth-largest city. One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities, and rural areas. As a major urban county, Alameda provides a full range of services to its citizens. The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles. The County offers extensive cultural resources, countless recreational opportunities, and an array of fine public and private colleges and universities.

ALAMEDA COUNTY HEALTH Alameda County Health is the local government agency that promotes and protects the health and well-being of all who live, work, learn, and play in Alameda County. We coordinate services and cultivate partnerships with community organizations and providers to help ensure access, organize, and deliver health care and services to people with Medi-Cal and without insurance, support resilient communities, and improve health for all. We focus on health equity by developing programs and systemic solutions that reduce disparities for the people and communities we serve.
Alameda County Health’s departments and programs focus on services and support that provide care for the whole person.

• The Behavioral Health Department provides mental health and substance use services for people with Medi-Cal and without insurance and supports people along their path to wellness, recovery, and resilience.
• The Environmental Health Department works to keep our air, water, and food safe; it regulates, protects, and promotes the health of everyone in Alameda County by enforcing environmental health codes to reduce exposure to toxins and diseases.
• The Public Health Department focuses on community and population-level health, preventing and addressing root causes of health inequity across a range of communicable and chronic diseases.
• Alameda County Health also provides services through Housing and Homelessness Services, Emergency Medical Services Agency, HealthPAC, and Healthy Schools and Communities.

BEHAVIORAL HEALTH DEPARTMENT As part of Alameda County Health, the Behavioral Health Department supports people with Medi-Cal and without insurance living with serious mental illness and substance use conditions along their path toward wellness, recovery, and resiliency. We provide services through a network of contracted mental health and substance use providers and administer the State’s resources and training for behavioral health providers, case managers, and other healthcare professionals. We advocate for our patients and families and create space for personal engagement in their care.
We are outpatient specialists for mental health services for older adults and youth, substance use providers and treatment program specialists, advocates for quality improvement and patients’ rights, and psychiatric and integrated health care providers.

For more information about the Behavioral Health Department, please visit www.acbhcs.org.

THE POSITION Under general supervision from Mental Health services professional staff, to provide mental health and vocational counseling services to assigned clients, including drug and alcohol and dually diagnosed clients referred to mental health facilities; to gather case history information; to note and record client's needs; to develop treatment and discharge plans for assigned clients; to assist in the implementation of treatment and discharge plans; and monitor client's progress and response to these plans; to provide psychiatric and vocational counseling for individuals and groups; if licensed, to administer and distribute medications; to perform work as required.
This is a journey-level para-professional classification. When assigned to an out-patient facility, incumbents spend the majority of time providing psychiatric counseling to individuals or groups and participate in continuing care coordination for assigned clients and; may provide direct case management or socialization services. When assigned in the Vocational Program, may have operational and coordinating responsibility in a work center or large community work program and; spend the majority of time providing mental health and vocational services to drug and alcohol or dually diagnosed clients individually or in-groups. Incumbents at this level have greater responsibility for direct patient care than the next lower level class of Mental Health Specialist II.
THE VACANCY The current vacancies are in the Behavioral Health Department and have a specialty designation that requires possession of a Licensed Vocational Nurse (LVN) license. However, please note that the eligible list resulting from this recruitment may be used to fill vacancies in other departments and program areas with or without specialty designations.
THE IDEAL CANDIDATE

In addition to the minimum qualifications and knowledge and skills listed below, ideal candidates for this position will possess:

• Someone who clearly conveys information and ideas verbally and in writing to individuals or groups in a manner that meets audience needs and helps them understand and retain the message; and who relates well to people with diverse cultures, interpersonal styles, or abilities.
• A collaborative individual who actively engages as a multidisciplinary team member by being accessible, supportive, and able to maintain constructive relationships that better serve and support clients.
• Familiar with the principles of wellness, recovery, and resiliency; is knowledgeable about older adult community resources and able to make appropriate referrals for housing, health care services, financial assistance, and other client needs.
• Someone who can be trusted with confidential records and private information, and who interacts with others in a way that gives them confidence in one’s intentions and those of the organization.
• Attentive to the diverse needs of each client and secure relevant client care data to identify key issues in the management of care, while simultaneously managing high volume client cases and assisting clinicians in developing assessment, treatment and discharge plans, and resolving various administrative, operational, and client care requests and requirements.
• Someone with a sufficient level of knowledge, skill, and experience in the area of mental health, substance use, dual diagnosis, and vocational counseling services including direct experience assisting clinical staff in the development and administration of treatment and discharge plans for clients; and who strives to keep up with developments and trends in the field.
• An effective problem solver who uses sound judgment and quickly identifies and understands issues, problems, and opportunities; uses data, logic, and sound judgment to evaluate alternatives and recommends viable solutions; and solves problems consistent with available resources, facts, constraints, and probable consequences to achieve desired organizational or service goals.

For a detailed listing of the essential responsibilities and core competency requirements for this position, please click here for the job description. MINIMUM QUALIFICATIONS The minimum professional requirements for admission to the competitive assessment process include:

Either I Experience:

The equivalent of two years of full-time experience as a Mental Health Specialist II.

Or II Experience:

The equivalent of three years of full-time experience performing clinical services, including providing psychiatric and/or vocational counseling services to assigned mental health, drug and alcohol and/or dually diagnosed clients in a clinical or mental health setting, in which the work is comparable to the Mental Health Specialist II.

License:

Possession of a valid California Motor Vehicle Operator's license is desirable.
Possession of a Psychiatric Technician or LVN license may be required.

Special Conditions:

Positions may be required to work some weekends or evenings.

Special Requirement:

In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job.

In compliance with the Department of Health Care Services (DHCS) and the Federal Cures Act, Employees in this classification who are required to render direct specialty mental health services in the course of their assignment must successfully be enrolled in Provider Application and Validation for Enrollment (PAVE) web portal prior to commencing employment.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.
The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Elementary medical, psychiatric and vocational rehabilitation terminology.
• Social adjustment, mentally disordered and addicted behavior, and general psychiatric counseling and vocational techniques in mental health and vocational settings.
• Physical, emotional and social needs of emotionally disordered individuals.
• Familiarity with medications commonly prescribed for psychiatric clients.
• Community resources for the mentally disordered and addicted.
• Elements of good communication.
• Basic computer and software applications, and modern office equipment related to the work.

Ability to:

• Write and speak effectively.
• Prepare and maintain records and correspondence.
• Apply the principles and concepts of psychiatric and vocational rehabilitation counseling.
• Use problem solving-techniques.
• Interview and secure personal and social information, as well as information needed for determining client's needs and vocational barriers.
• Establish and maintain effective psychiatric counseling relationships and work effectively with staff and others.
• Utilize other community resources and health care agencies.
• Utilize supervisory sessions to increase knowledge and skills.
• Work effectively as a member of an interdisciplinary team.

EXAMINATION COMPONENTS The examination will consist of the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the classification will move on to the next step in the examination process. 2) A review of candidates' Supplemental Questionnaires to select the best qualified applicants. Those candidates selected as best qualified will move on to the next step in the examination process. 3), An oral interview examination which will be weighted as 100% of the candidate's final examination score. The oral interview examination may contain situational exercises.
CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.
We reserve the right to make changes to the announced examination components.
Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, hrs.alamedacountyca.gov.

RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE RECRUITMENT PLAN:

Deadline For Filing:

5:00 p.m., Wednesday, December 4, 2024

Review of Minimum Qualifications

Review Supplemental Questionnaire for Best Qualified

December 5, 2024

January 6-10, 2025

Virtual Pre-recorded Civil Service Oral Examination:

Virtual Oral Examination Ratings:

Results Notification:

Promulgation of Eligible List:

January 17-27, 2025

February 10-14, 2025

Week of February 25, 2025

TBD

TENTATIVE SELECTION PLAN:

Departmental Hiring Interviews:

March 2025

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN
Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, https://hrs.alamedacountyca.gov/reasonable-accommodation/

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1st United Services Credit Union

• Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.

Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, nonreplyalamedacountyhr@acgov.org, and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.
Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.
NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and nonreplyalamedacountyhr@acgov.org, are routed to unmonitored mailboxes. If you have questions, please go to our website at hrs.alamedacountyca.gov. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.
Nicole Lewis-Bolton, Human Resources Analyst Human Resource Services, County of Alameda

(510) 272-6468 • nicole.lewis-bolton@acgov.org

hrs.alamedacountyca.gov

DISASTER SERVICE WORKER

All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of: race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.

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