Dental Receptionist
2 months ago
Dental Receptionist:
Responsibilities:
Acknowledge and greet patients upon arriving and leaving
Respond to patient questions and/or concerns and escalate if needed
Answering telephones, schedule and confirm appointments and manage front desk voicemail
Follow up on no shows and cancellation of appointments
Register patients from sign in sheet
Post charges and payments to patient accounts
Maintain the waiting area for patients
Perform other tasks as necessary
Qualifications:
Experience answering the telephone in a professional environment
Experience in the Dental or Healthcare Industry is required
Proven customer service skills
Strongcommunication and multi-tasking skills
Knowledge of insurance plans preferred
Experience with Dentrix is preferred
Eastern Dental is an Equal Opportunity Employer
COVID-19 considerations: The safety of our employees and patients is our number one priority and we are following all Dental Association and CDC recommendations.
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