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Customer Care Coordinator

2 months ago

Pittsburgh, United States Life Line Screening Full time
Join an established and stable company…having screened millions of patients for over 30 years

Life Line Screening is the industry-leading preventive healthcare company, providing screenings to over 650,000 people every year. Along with a team of trained professionals, you will contribute to helping adults gain useful insight into their health by administering medically appropriate health screenings. We leverage best-in-class service and innovative technologies to provide the most comprehensive information to every Life Line Screening customer.

Exercise your sales and customer service expertise by encouraging adults to take charge of their health in our unique event-based setting.

Join our team as a Customer Care Sales Coordinator At Life Line Screening, you’ll be on the front lines of an energetic and fast-paced work environment. You’ll make a real difference for participants through education and the promotion of our preventive health screenings. With travel each day to a new location, you'll escape the repetition of walking into the same four walls day in and day out.

If you're passionate about helping others and excited about seeing new faces and different places every day, we'd love to talk to you

Company Benefits:

C.A.R.E. Milestone Bonuses of $500 and $1,000
Compensation is paid for both travel time and base pay for on-site event, with unlimited bonus potential
No work on holidays or Sundays
No on-call or 3rd shift, but plenty of opportunity for overtime
Monthly Team Incentive Pay
Immediate eligibility for holiday pay
Only 30-day wait for comprehensive benefits package, including Medical, Dental, Vision, Short term and Long-term disability, and 401k with employer match and courtesy LLS screenings for you and additional family members or friends
Paid time off package
Professional development and growth opportunities

Essential Duties and Responsibilities:

Commute with a team in a company vehicle to locations throughout the area
Work as a team to load/unload equipment & set-up/break down mobile screening events
Manage registration by greeting customers with a friendly, upbeat, and sales-minded attitude
Promote the value of preventive screenings by educating our participants on appropriate healthcare services
Increase retention by providing outstanding customer service
Achieve landmark sales goals
Collect payments
Strength in teamwork & collaboration; sharing responsibilities driving the company van, loading, and unloading equipment (up to 50 lbs).
Other duties as assigned by management

Qualifications:

High School Diploma required
Proven work experience as a Retail Sales Representative, Sales Associate, or similar role
Exceptional customer service/sales skills; able to interact in a positive and professional way with participants and co-workers
Ability to balance multiple tasks and thrive in a fast-paced work environment
Excellent customer service skills, with the ability to educate participants on products and services
Passion to create and maintain a positive environment for fellow team member and customers throughout screening events
Must have a valid driver's license and clear MVR as driving responsibilities of company van are shared among the team
Understanding that our schedules are not typical office hours. Schedules are made 3 months in advance and run Monday-Friday and occasional Saturdays as needed. Meeting times and end times will vary based on the distance to the community destination for the day and the customer schedule. Flexibility to work within our schedule needs is key to success
INDMAHP

Life Line Screening is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status, or other characteristics protected by law. Life Line Screening will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background check and drug screen.
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