Enterprise Small Business Banker
4 days ago
Job Summary:
This job is responsible for working with Small Business clients to grow and deepen both new and existing relationships over the phone. Key responsibilities include working with clients with revenues up to $5 million and delivering the entire suite of Small Business solutions including deposit, payroll, treasury, merchant, credit card, non-card lending, and digital solutions. Job expectations include providing end-to-end guidance and solutions to Small Business clients by taking a consultative approach and uncovering their life priorities to match them with appropriate solutions.
Responsibilities:
Manages a portfolio of clients and leverages in-depth knowledge of clients business to uncover needs and deliver the appropriate solution
Collaborates with sales and support partners across the enterprise and brings in partners at the appropriate time to support a sales opportunity
Consults with Small Business clients to understand their business priorities and provide solutions that meet their needs
Provides excellent overall client satisfaction
Partners with credit, treasury, and Merrill product partners to ensure quality relationship assessment, prospect needs, and integrate design and execution of financial solutions
Builds meaningful relationships and partnerships
Executes on playbook strategies to achieve performance targets
Skills:
Client Experience Branding
Client Management
Client Solutions Advisory
Customer and Client Focus
Pipeline Management
Credit Documentation Requirements
Financial Analysis
Oral Communications
Prioritization
Referral Management
Coaching
Interpret Relevant Laws, Rules, and Regulations
Risk Management
Written Communications
Required Qualifications:
3-5 years of proven consultative sales experience in financial services, business to business sales, or small business banking
Ability to operate in a phone based sales environment
Proven track record of enhancing existing client relationships and meeting or exceeding sales goals
Proven sales skills and client management experience
Must be able to assess and analyze financial conditions of clients and industry trends
Ability to understand and interpret financial statements and cash flow analysis
Must have excellent verbal and written communication skills and demonstrated leadership ability
Capable of partnering and negotiating with team of bank associates to solve client issues
Proficient with Microsoft Office Products (Word, Excel, PowerPoint)
Desired Qualifications:
Thorough knowledge of small business financial products and services
Experience advising business owners on complex credit / lending solutions
Familiarity with sales force automation (Salesforce.com/ACT and Interact)
Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers
Shift:
1st shift (United States of America)
Hours Per Week:
40
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