Financial Services Representative

3 weeks ago


Worth, United States GTT, LLC Full time
Job Title: Financial Services Representative / Call Center Representative
Work Type: Remote ( in-person training)
Duration: 6 months Contract (with potential for extension or conversion to FTE)
Location: Worth, IL
Work Schedule: 37.5 Hours/week, 8 AM - 5 PM CT Monday to Friday
Pay Range: $20 - $23/hr

Job Description:

Are you passionate about providing exceptional customer service and building strong relationships? We're seeking a dedicated Financial Services Representative to join our team in Worth, IL. As a key member of our customer service team, you'll play a vital role in helping clients navigate their financial needs.

Key Responsibilities:

Customer Service: Provide top-notch customer support via phone and email, addressing inquiries and resolving issues related to financial products and services.
Sales: Actively promote a full range of financial products, identifying and meeting client needs to drive sales and deepen relationships.
Problem Solving: Utilize strong problem-solving skills to efficiently resolve client issues and provide satisfactory solutions.
Product Knowledge: Maintain a deep understanding of our financial products and services to effectively assist clients and recommend suitable options.
Digital Proficiency: Leverage digital tools and technologies to enhance customer interactions and streamline processes.

Qualifications:

Experience: 2+ years of customer service experience.
Skills: Excellent communication and interpersonal skills, strong problem-solving abilities, and a customer-centric mindset.
Education: Bachelor's degree preferred but not required.

Benefits:

Competitive compensation package
Potential for growth and advancement within the company
Supportive and collaborative work environment
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund

About The Company:
Leading North American financial institution offering a wide range of reliable financial products and services. Committed to customer satisfaction and community impact, they provide personalized banking solutions to meet your unique needs. Join a diverse and inclusive team dedicated to creating a more secure and sustainable future.

24-12864 #gttnonit #gttjobs

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