Consumer Lending Sales Specialist

3 weeks ago


Warwick, United States Advance America Full time
Address: 775 Bald Hill Rd., Warwick, Rhode Island, United States - 02886

Bi-Lingual Spanish is a plus

Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services.

We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company

We offer:

Competitive Wages
Health/Life Benefits
401(k) Savings Plan with Company Match
3 Weeks of Paid Parental Leave
11 Company Paid Holiday's
Paid Time Off including Volunteer Time
Vacation Carryover
Tuition Reimbursement
Work-Life Balance
Business Casual Environment
Rewards & Recognition Program
Employee Assistance Program

To learn more about Advance America visit the Advance America Website.

Position Summary

The Consumer Lending sales Specialist (CLSS) position is a performance based, hands-on, customer-focused role that is responsible for delivering results related to individual and branch sales goals as well as customer expectations. Job responsibilities are expected to be completed in a manner that complies with all federal and state regulations and adheres to company policies, procedures, and practices. This position is responsible to perform an active role in meeting all performance goals and metrics for the center as defined by management. In order to do so, this position requires attention to detail, excellent customer service skills, and a passion for sales and customer acquisition. This position is responsible to develop, assist, and participate in all marketing and collection efforts, both internally and externally.

Job Responsibility

Customer Service, Sales, Marketing & Customer Acquisition: Actively assist in meeting the center’s performance metrics as defined by management. Utilize sales tools to provide an exceptional customer experience and to use sales and marketing techniques inside and outside of the branch to ensure the branch is the customer acquisition engine that drives new customer growth into storefront and online channels. Be responsible for day-to-day servicing of an ever-growing consumer loan portfolio. Present financial solutions, based on customer needs that meet their goals. Develop new relationships and maintain existing relationships while working with customers throughout the loan process and loan life cycle. Educate customers on the terms and conditions of their loans to ensure a clear understanding of the products they have selected. Effectively build trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, core values and our company’s purpose. Deploy marketing efforts in the community to generate sales and customer growth, and complete marketing tracking sheets as required.

Job Responsibilities Cont.

Operations, Compliance, & Collections: Assist in managing the P&L to meet all budgeted numbers and in meeting management’s expectations related to center performance. Adhere to the Company’s policies, procedures, Creed, and to all applicable state and federal regulations. Maintain accurate cash controls and ensure that security procedures are in line with Company and Loss Prevention (LP) Standards. Enter customer and transaction information accurately into the point of sales system, and create and maintain accurate customer files with all required documentation. Perform and document collection calls, field visits, and any other approved collection activities. Complete other duties as assigned.

Team & Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience.

Education Required

High School Diploma or equivalent required; some college preferred.

Experience Required

Sales and/or customer service experience required, or equivalent experience. One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections.

Knowledge Required

Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; may work alone; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to maintain composure in stressful situations; ability to follow procedures in the normal course of business and in stressful situations; ability to develop and maintain business relationships.

Physical Requirements

Standing for long periods of time; sitting occasionally; walking, including extended distances; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; be physically present at, and complete the physical requirements of the position at any center within the division (distance varies by division).

Competencies
Better You, Better Everyone
Get Sh*t Done
Action Oriented - CLSS
Lead with Vision
Show Up to Coach Up
Embody Integrity
Product Knowledge
Go Bold
Teamwork
Obsess over Customers
Care. Always.
Customer Centricity
Be Decisive
Sales and Customer Acquisition – Branch
Travel

Must have a valid driver’s license and access to insured, reliable transportation. Ability to travel within division for marketing, collections, staffing, special events, and banking responsibilities.

Attire

The Company offers employees the option of wearing, polos, blouses, collared shirts, sweaters or other professional attire with slacks or jeans and appropriate shoes. Employees should dress accordingly to their business.

Other

Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, credit check if required by state law, and reference check. Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID: 44260

  • Warwick, United States Advance America Full time

    Address: 775 Bald Hill Rd., Warwick, Rhode Island, United States - 02886If the following job requirements and experience match your skills, please ensure you apply promptly.Bi-Lingual Spanish is a plus!!Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized,...


  • Warwick, United States Advance America Full time

    Address: 775 Bald Hill Rd., Warwick, Rhode Island, United States - 02886If the following job requirements and experience match your skills, please ensure you apply promptly.Bi-Lingual Spanish is a plus!!Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized,...


  • Warwick, United States Rhode Island Parent Information Network (RIPIN) Full time

    Job DetailsDescriptionRIPINJob PostingConsumer Resource Specialist$20 - $22/hourAbout RIPIN: RIPIN deploys a peer model to support people with special healthcare and education needs across the whole lifespan. Founded in 1991 by a group of parents of children with special needs, RIPIN continues to be peer-led: a majority of our board and more than...

  • Sales Merchandiser

    4 weeks ago


    Warwick, Rhode Island, United States Commonwealth of Virginia Full time

    Job Summary:The Virginia Lottery is seeking a Sales Merchandiser to support sales by filling and maintaining Lottery vending machines, replacing and maintaining counter dispensers, slotting new games during launch periods, assisting in special projects, and other various tasks as assigned.This is an hourly position without benefits, requiring less than 30...

  • Sales Associate

    2 months ago


    Warwick, United States Jared Full time

    Jared - Warwick, RI [Sales Associate / Team Member] As a Sales Associate/Jewelry Specialist at Jared, you'll: Be responsible for providing a superior experience to the valued customers; Engage customers in conversation to understand their needs and desires; Present merchandise and share detailed information regarding features and benefits of products;...

  • Sales Associate

    4 weeks ago


    Warwick, Rhode Island, United States Jared Full time

    Key Responsibilities:As a Sales Associate/Jewelry Specialist at Jared, you will be responsible for providing a superior experience to valued customers. This involves engaging customers in conversation to understand their needs and desires, presenting merchandise, and sharing detailed information regarding features and benefits of products. Additionally, you...


  • Warwick, Rhode Island, United States AstroNova, Inc. Full time

    Job Summary:We are seeking a highly skilled Inside Sales Specialist to join our team at AstroNova Inc. The ideal candidate will be responsible for managing incoming printer leads, qualifying opportunities, and scheduling demonstrations for our Sales Regions and Territory Sales Managers.Key Responsibilities:Main point of contact for incoming printer leads via...


  • Warwick, Rhode Island, United States Bob's Discount Furniture Full time

    Job Summary: As a Guest Experience Sales Specialist at Bob's Discount Furniture, you will be responsible for providing world-class customer service and creating an unforgettable shopping experience for our customers.Key Responsibilities:Greet and engage customers to understand their home furnishing needs and help them achieve their design vision.Offer...


  • Warwick, United States Cox Communications Full time

    CompanyCox Communications, Inc.Job Family GroupSalesJob ProfileSolutions Specialist Mobile - CCIManagement LevelIndividual ContributorFlexible Work Option No remote option; must work at a specified Cox locationTravel %NoWork ShiftVariableCompensationHourly pay rate is $16.06 - $24.04/hour. The hourly rate may vary within the anticipated range based on...

  • Retail Sales Associate

    2 months ago


    Warwick, United States Cox Communications Full time

    Company Cox Communications, Inc. Job Family Group Sales Job Profile Solutions Specialist Mobile - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Variable Compensation Hourly pay rate is $16.06 - $24.04/hour. The hourly rate may vary within the anticipated range...


  • Warwick, Rhode Island, United States Skechers U.S.A. Full time

    Skechers U.S.A. Job DescriptionAs a Retail Product Specialist at Skechers, you will be responsible for engaging customers and providing exceptional service. Key responsibilities include:Customer EngagementMeet and greet customers to understand their needs and preferences.Provide personalized recommendations to enhance the customer experience.Product...


  • warwick, United States Citizens Full time

    DescriptionAt Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you'll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals....


  • Warwick, United States Citizens Full time

    DescriptionAt Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you’ll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial...


  • Warwick, United States Citizens Full time

    Description At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you’ll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial...


  • Warwick, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity in Warwick, Rhode Island, for an Accounts Receivable Specialist. The selected candidate will be joining our team in the construction industry. The role is primarily office-based and will involve handling a variety of accounting tasks, including sales bookkeeping, cash...


  • Warwick, United States Mutual of Omaha Mortgage Full time

    Job OverviewWe are seeking a skilled Mortgage Loan Officer to join our team at Mutual of Omaha Mortgage. As a key member of our team, you will be responsible for evaluating and authorizing approval of real estate, commercial, and credit loans.Key Responsibilities:Provide expert advice to borrowers on their financial status and payment methodsGuide customers...

  • Verizon Specialist

    2 months ago


    Warwick, United States Best Buy Full time

    As a Retail Sales Specialist for Verizon products at Best Buy, you'll engage customers using relationship skills to make sales, drive profitable growth and achieve individual goals. You'll maintain knowledge of our products and services through trainings, certifications and self-development. In this role, you'll make our customers feel excited, confident and...


  • WARWICK, United States Citizens Full time

    DescriptionAt Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you'll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals....


  • Warwick, United States Citizens Full time

    Job DescriptionDescriptionAt Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances.  In this role, you’ll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and...

  • Retail Sales Associate

    2 months ago


    Warwick, United States Cox Communications Full time

    CompanyCox Communications, Inc.Job Family GroupSalesJob ProfileSolutions Specialist Mobile - CCIManagement LevelIndividual ContributorFlexible Work Option No remote option; must work at a specified Cox locationTravel %NoWork ShiftVariableCompensationHourly pay rate is $16.06 - $24.04/hour. The hourly rate may vary within the anticipated range based on...