Restaurant Shift Leader

1 day ago

Stockbridge, United States Zaxby's Full time
As the team at Zaxby's expands, we're saving a seat for you

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work

Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs.

Why work at Zax?
  • FREE Meals On Shift & 50% Off Meals Off Shift
  • Flexible Schedule
  • Early Access to Pay
  • Paid Training
  • Opportunities to Advance


Benefits
  • Recognition Program
  • Employee Referral Program
  • 401(k) With Employer Match (additional eligibility requirements)


Additional Full-Time Benefits
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employer Paid Life Insurance


Duties and Responsibilities
  • Complete all training requirements including:
  • Zaxby's Shift Leader Development Plan
  • Food Safety Certification
  • Any additional training required by Zax LLC
  • Creates a culture of high-performance and trains and coaches team members to meet all company standards
  • Mentor, coach and develop team members and communicate performance concerns to your General Manager
  • Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Communicates shift goals and motivates team members to meet goals and perform to their highest ability level.
  • Delegates tasks to team members and supervises performance during a shift
  • Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.
  • Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
  • Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction
  • Plans shift duties and ensures opening and closing duties are complete
  • Collaborates with management team to develop goals and reports back to management on goal progress
  • Ensure processes, policies, and procedures are properly followed throughout daily operations
  • Follows company cash management policies
  • Maintain compliance with federal, state, and local laws and guidelines
  • Utilize management tools and keep neat, accurate, and current records
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Immediately report all human resources and risk management concerns to your General Manager and District Manager
  • Escalate other concerns to your supervisor when appropriate
  • All other duties necessary to ensure restaurant operations function properly


Job Qualifications

The following requirements must be met in order to qualify for this position.
  • Must be 18 years of age or older
  • Must have reliable transportation
  • Available to work 9 to 28 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Leadership experience preferred


Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual discrimination and perception to observe and respond to the environment
  • Work in an environment that features hot and cold temperature variations and exposure to food allergens
  • Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

  • Shift Leader

    7 days ago

    Stockbridge, United States Papa Johns Full time

    Do you want to be known as a team leader who ensures customers receive a world class service experience? Can you put together the winning team? As an Hourly Shift Leader, you will lead a restaurant team in a fun, flexible work environment. At Papa Johns, people are always our top priority. Our secret ingredient is YOU. Working with Papa Johns is a great...

  • Restaurant Shift Manager

    2 weeks ago

    Stockbridge, Georgia, United States Chicken Salad Chick - 02 Full time

    Job DescriptionOverviewWe are seeking an experienced Restaurant Shift Manager to join our team at Chicken Salad Chick - 02. This role will be responsible for ensuring the smooth operation of the restaurant during their shift, maintaining high standards of customer service and food quality.Key ResponsibilitiesAssist the General Manager and Assistant Manager...

  • Restaurant Operations Director

    4 weeks ago

    Stockbridge, Georgia, United States Zaxby's Full time

    About Zaxby'sAt Zaxby's, we're more than just a place to eat - we're a community that shares the joy of great food and exceptional service.Job SummaryWe're seeking an experienced Restaurant General Manager to lead our team in delivering unforgettable guest experiences. As a key member of our leadership team, you'll oversee daily operations, drive sales...

  • Restaurant Assistant Manager

    4 days ago

    Stockbridge, United States Zaxby's Full time

    Restaurant Assistant Manager at Zaxby's summary: As an Assistant Manager at Zaxby's, you will oversee daily restaurant operations, ensuring exceptional guest experiences while adhering to operational standards. Your leadership will focus on team training, scheduling, and maintaining high service quality and cleanliness. This role requires strong...

  • Restaurant Assistant Manager

    5 months ago

    Stockbridge, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant General Manager

    6 days ago

    Stockbridge, United States Zaxby's Full time

    Restaurant General Manager at Zaxby's summary: The Restaurant General Manager at Zaxby's is responsible for leading and developing a high-performing team while ensuring exceptional guest experiences. This role involves overseeing daily operations, managing staffing levels, and driving sales through effective cost management and community engagement. With...

  • Restaurant General Manager

    4 weeks ago

    Stockbridge, United States Zaxby's Full time

    Restaurant General Manager at Zaxby's summary: As a Restaurant General Manager at Zaxby's, you will lead a team to create a positive work culture while overseeing daily operations to ensure great guest experiences. Responsibilities include staffing, training, sales growth, cost management, and maintaining brand standards. This role offers competitive...

  • Restaurant General Manager

    4 weeks ago

    Stockbridge, United States Zaxby's Full time

    Restaurant General Manager at Zaxby's summary: As a Restaurant General Manager at Zaxby's, you will lead your team in delivering exceptional guest experiences while managing daily operations. This role encompasses staffing, training, cost management, and sales growth, ensuring brand standards are met consistently. You will be responsible for maintaining...

  • Restaurant General Manager

    4 weeks ago

    Stockbridge, United States Zaxby's Full time

    Restaurant General Manager at Zaxby's summary: As a Restaurant General Manager at Zaxby's, you will lead your team in delivering exceptional guest experiences while managing daily operations. This role encompasses staffing, training, cost management, and sales growth, ensuring brand standards are met consistently. You will be responsible for maintaining...

  • Restaurant Assistant Manager

    4 days ago

    Stockbridge, United States Zaxby's Full time

    Restaurant Assistant Manager - Team Lead at Zaxby's summary: As an Assistant Manager at Zaxby's, you will oversee daily restaurant operations, ensuring high-quality guest experiences and adherence to operational standards. This role involves managing team performance, providing ongoing coaching and training, and handling guest concerns promptly. You will...

  • Restaurant Assistant Manager

    7 months ago

    Stockbridge, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant General Manager

    7 months ago

    Stockbridge, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!General Managers are responsible for providing guidance and leadership to their team to create a...

  • Restaurant General Manager

    7 months ago

    Stockbridge, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!General Managers are responsible for providing guidance and leadership to their team to create a...

  • Restaurant Team Member

    1 week ago

    Stockbridge, United States Papa Johns Full time

    Do you want to make hungry customers happy? Do you want to have fun, make new friends and earn extra cash?If so, Papa John's is the right fit for you! As a Customer Service Representative, you will be the face for our customers ensuring they receive a hot, made to order meal. Or you could be working on the makeline, preparing the food a family will...

  • Team Member

    7 months ago

    Stockbridge, United States Chick-fil-A Full time

    Company: Chick-fil-A Eagle's Landing (Across from Piedmont Henry Hospital) Voted as America's favorite & one of the fastest-growing quick-service restaurants in the country Industry leader in Customer Service & Hospitality Faith-based, individually owned & operated company Chick-fil-A has the highest customer satisfaction scores for 9 consecutive years...

  • Restaurant Team Member

    7 days ago

    Stockbridge, Georgia, Henry County, GA, United States Papa Johns Part time

    Do you want to make hungry customers happy? Do you want to have fun, make new friends and earn extra cash?If so, Papa John's is the right fit for you! As a Customer Service Representative, you will be the face for our customers ensuring they receive a hot, made to order meal. Or you could be working on the makeline, preparing the food a family will...

  • Crew Member

    1 day ago

    Stockbridge, United States Cooper Connect Full time

    Job DescriptionJob DescriptionCompany: Chick-fil-A Eagle's Landing (Across from Piedmont Henry Hospital)Voted as America’s favorite & one of the fastest-growing quick-service restaurants in the countryIndustry leader in Customer Service & HospitalityFaith-based, individually owned & operated companyChick-fil-A has the highest customer satisfaction...

  • Team Member

    1 day ago

    Stockbridge, United States Cooper Connect Full time

    Job DescriptionJob DescriptionCompany: Chick-fil-A Eagle's Landing (Across from Piedmont Henry Hospital)Voted as America’s favorite & one of the fastest-growing quick-service restaurants in the countryIndustry leader in Customer Service & HospitalityFaith-based, individually owned & operated companyChick-fil-A has the highest customer satisfaction...

  • Food Service Management Position

    2 weeks ago

    Stockbridge, Georgia, United States Red Lion Inn Full time

    About the RoleThe Restaurant Manager will play a critical role in shaping the culinary experience at the Red Lion Inn. As a leader, you will be responsible for creating a productive and dynamic work environment that fosters teamwork, creativity, and continuous improvement.Responsibilities:Develop and implement effective operational strategies to increase...

  • Rn Nursing Staff Position

    1 day ago

    Stockbridge, GA, United States Planet Healthcare Full time

    Planet Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in Stockbridge, Georgia. Shift: 12 hours, days ~ Employment Type: Travel Planet Healthcare Job ID #1-2737463. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. About Planet Healthcare ...