Leasing Consultant
1 month ago
General Responsibilities
Leases apartment in accordance with corporate policies and procedures; Assists management in measuring effectiveness of marketing programs and in making periodic market surveys; Assumes management responsibilities in absence of Property Manager and/or Assistant Manager in emergency situations; Maintains cordial and professional relationships with prospective residents, current residents and other staff members. Working knowledge of HUD/Tax Credit Experience required.
Essential Duties
A. Marketing:
- Assist in the development and placement of advertising,
- Assist in the development and implementation of special promotions,
- Assist in the preparation of market surveys,
- Assist in the preparation of traffic reports.
B. Leasing:
- Establish rapport with each prospective resident.
- Determine needs of each prospective resident.
- Present property and appropriate apartment(s) in a manner consistent with the image of the property and relevant to prospect.
- Obtain commitment to rent (i.e., fill out rental applications) from a specified percentage of prospects.
- Use knowledge of property and community to overcome prospect’s objections.
- Follow up on undecided prospects.
- Assist in lease renewal procedure.
- Prepare and maintain weekly leasing reports.
- Follow all fair housing guidelines and HUD guidelines (when applicable).
- Friendly, helpful and considerate to all residents.
C. Administrative:
- Prepare lease package.
- Assist in preparation of turnover report.
- Assist in collection of late rent and other monthlies due.
- Assist in move-in and move-out procedures.
- Perform credit checks/verification.
- Ability and willingness to substitute for any position from Property Manager to Janitor to Desk Clerk.
- Perform any other duties assigned by Property Manager.
D. Managerial (in absence of Property Manager and/or Assistant Manager):
- Handle any emergency.
- Maintain log of resident’s service requests.
- Assist in scheduling maintenance work.
- Schedule apartment make-ready and repair work.
- Inspect vacant apartments.
Basic Qualifications
Education/Training: A high school diploma is required. College degree or courses in a business curriculum preferred. HUD/Tax Credit Experience required.
Skill(s): Clearly communicates in English; proficient reading, writing, grammar, and mathematics skills in English; Proficient interpersonal relations and communicative skills; Works well in a team environment; Able to work with a diverse group of people; Appearance compatible with image of property, positive attitude and energetic; Demonstrates integrity on personal as well as professional level; Attention to detail; Able to multi-task and prioritize to meet firm deadlines; Proficient with Microsoft Office – Word, Excel, Outlook, and internet literate.
Experience: A minimum of one (1) year in similar position is required.
Physical Requirement:
- Good physical health.
- Able to converse with public in person.
- Excellent vision or corrective lenses to maintain excellent vision.
- Lifting / Carrying – up to 20 lbs.
- Push/Pull – opening drawers, pushing light boxes, light loads.
- Walking – short distances depending on size of the property and stair climbing on a daily basis.
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