Infrastructure Systems Engineer
3 weeks ago
- Residency in Michigan and 100% onsite (Auburn Hills) work are mandatory.
- No relocation options available.
- Legal right to work in the United States required; no visa sponsorship available.
- Cross-functional Collaboration: Collaborate effectively with IT Operations, Applications, Cybersecurity, and Risk & Compliance teams to support infrastructure initiatives.
- Microsoft Application Suite Expertise: Apply advanced knowledge in Microsoft 365, SharePoint, OneDrive, and Teams for efficient systems and infrastructure support.
- Cisco Networking & VMware: Configure, manage, and troubleshoot Cisco network components and VMware infrastructure, leveraging hands-on experience to resolve issues and optimize performance.
- Server and Network Administration: Manage and maintain server and network environments, addressing both systems-level and network-specific configurations and challenges.
- Network & Infrastructure Issue Resolution: Diagnose and resolve escalated network, infrastructure, and user issues received from a remote service desk.
- Client Project Implementation: Execute client projects by leveraging prior technical experience, ensuring timely and accurate delivery.
- Performance Optimization: Design and monitor networks to maximize infrastructure performance.
- Documentation & Record-Keeping: Create and maintain accurate, timely documentation for clients, including records of network topologies and configuration changes.
- Training & Knowledge Transfer: Provide shadowing opportunities and on-the-job training for Service Desk personnel.
- Security & Virus Protection: Maintain, configure, and monitor virus protection software, implementing measures to secure data, software, and hardware.
- Change & Configuration Management: Follow approved change management protocols, implementing upgrades and system changes as required.
- Disaster Recovery & Backup: Perform disaster recovery operations, data backups, and restore operations as needed to ensure system continuity.
- System Troubleshooting & Diagnostics: Investigate, diagnose, and resolve hardware, software, and other network/system issues, coordinating with advanced engineering SMEs as needed.
- Hardware & Software Replacement: Replace faulty infrastructure components as required.
- System & Infrastructure Monitoring: Operate master consoles to monitor and maintain performance across infrastructure and computer systems.
- Network Access & Optimization: Maintain, optimize, and standardize wireless and computer network infrastructure, coordinating access and usage.
- Proven hands-on experience in both server and network administration.
- Strong skills in Cisco networking systems configuration and troubleshooting.
- Skilled in VMware setup, management, and troubleshooting.
- Proficient with Microsoft Suite (M365, SharePoint, OneDrive, Teams).
- Experience in diagnosing and resolving network and infrastructure issues.
- Strong background in Windows Servers administration and configuration.
- Ability to work collaboratively within cross-functional teams.
- Experience with disaster recovery and data backup practices.
- Knowledge of network security principles and virus protection software.
- Onsite Requirement: This position is onsite at our clients Auburn Hills, MI, facility, with the potential for one remote day per week after 90 days of onsite work.
- Must be comfortable with hands-on, direct configuration and problem-solving in a dynamic and fast-paced environment.
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