Principal Infrastructure Engineer Dallas or Detroit metro

Principal Network Engineer

The Principal Network Engineer is responsible for managing, designing, and improving Comerica’s enterprise network. He or she will assist network architects with design and implementation of network technologies. This role is responsible for providing guiding principles and leadership to engineering teams as well as offering proactive assistance on project-based activities. General duties include leading buildout of solutions and driving innovation for incorporating new modern technologies in the enterprise network. Partners with management and other engineers to drive infrastructure modernization projects to completion and provides Level3 technical support using extensive technical background to take on work assignments the team is engaged in. Strong people skills and the ability to balance/prioritize between multiple tasks and projects are essential. This position does involve both routing and switching as well as network implementation projects for both on-prem and cloud infrastructure.

The ideal candidate would have experience in network design, implementation, management, and documentation of medium-large scale enterprise networks, be familiar with datacenter technologies (Nexus Dashboard, Cisco ACI), have experience with switching (Catalyst Center) / routing/ Wi-Fi and Firewall/VPN on Cisco platforms as well as RemoteAccessVPN/AnyConnect on Firepower/ASA clusters and tweaking their integration with NAC solutions (Cisco ISE). Cloud networking experience is also desirable (AWS, Azure, GCP) with existing familiarity with on-prem to cloud connectivity solutions (BGP peering, Cloud Exchange, etc.). SolarWinds use for compliance, configuration management and monitoring, LiveAction or LibreNMS monitoring is also desirable. CCNP Enterprise (R&S) knowledge level required, CCIE nice to have.

The Principal Network Engineer is expected to work collaboratively across a variety of business units to implement new technologies, coordinate and take lead of assigned projects in all technical and communication aspects, lead engineering peers towards achieving common goals in assigned projects, and coach peer engineers and effectively perform knowledge transfer/cross-training activities. The ability to take ownership of a project and execute it from 0 to 100% with little to no supervision, while interacting with multiple departments/teams that may hold certain keys to project completion is critical to achieving success in this role.

Position Responsibilities:
Design and Methodology

Utilize infrastructure engineering and research design methodologies appropriate to the development/test/production environment.
Design and deploy new applications and enhancements to existing applications, software, and operating systems.
Develop automated test solutions, Infrastructure as Code, and manage scripted code.
Perform configuration and maintenance of applications and servers.
Support enterprise application performance management, monitoring and logging solutions.
Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies.
Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
Create and maintain a schedule to ensure all updates and upgrades to systems remain in line with manufacturers and recommendations and to ensuring minimal downtime and maximum compatibility.
Incorporate security-by-design into all solutions, ensuring that security requirements are considered concurrently with technical requirements.

Technical Consulting

Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
Troubleshoot and resolve high level network and wireless issues.
Present recommendations for engineering endpoint solutions and assist with developing infrastructure process, policies and risk controls.
Troubleshoot and support systems and applications across on-premises and cloud environments.
Communicate with engineers, product team, and senior management to provide timely and accurate information and status updates.
Work with senior leaders, decision makers, and stakeholders to define business requirements and systems goals, as well as identify and resolve business system issues.
Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
Provide orientation and training to end users for all modified and new systems.
Understand business requirements and collaborate with the architecture team to translate them into technical design.
Provide consulting, instruction, direction and technical assistance to other departments and divisions as required for the design of core management systems as well as application platforms, security, and storage and/or backup related objectives.

Risk Management

Proactively share information regarding risks and opportunities to build competitive advantages and create efficiencies.
Monitor and test system performance; prepare and deliver system performance statistics and reports to senior leadership.
Ensure all production services are replicated and maintained within a disaster recovery site and that the failover process is documented and tested. Communicate results to senior leadership.
Ensure infrastructure security, perform regular checks, and establish disaster recovery solutions.
Manages crisis and incidents and provides on-call support during non-business hours daily and/or as needed.

Planning & Organizing

Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
Support purchasing efforts through conducting research on software and systems products to justify recommendations.
Perform server capacity planning to meet current and future infrastructure needs.

Administration/Support

Collaborate with Technology and Business colleagues in an agile development environment.
Review, create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
Mentor and coach lower-level Infrastructure Engineers.

Position Qualifications:

Bachelor's Degree from an accredited university in computer science, engineering or in a technology related field OR equivalent through a combination of education and/or technology experience OR 12 years of technology experience
6 years of experience in Infrastructure Engineering and Solutions
6 years of experience analyzing, troubleshooting, diagnosing, and determining root causes
6 years of experience with storage technologies (SAN and NAS)
6 years of experience with network technologies (firewall, routing, LAN, WAN, DNS)
5 years of experience with application and web servers (e.g., IBM Web Application Server, IBM Internet Hosting Server and Apache Tomcat Server)
5 years of experience in SSL technologies
5 years of experience with server virtualization technologies (VMware ESX Server, Citrix XenApp Server, Microsoft Hyper-V)
5 years of experience with Knowledge of Cloud foundry technologies
5 years of experience with relational databases (SQL, MYSQL, Oracle)
5 years of experience with system monitoring and Log Analytic tools (Splunk, Elk, MoogSoft)
3 years of experience working as a team lead

Licenses/Certifications:

Preferred, AWS Certification
Preferred, OpenStack Certification

Work Best Category:
Category C - Days in the office will either be designated days or will vary week to week from 2-5 days

Hours:
8:00am - 5:00pm Monday - Friday

Salary:
To Be Determined Based on Individual Experience

About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.

Upon offer, Comerica conducts a comprehensive background and fingerprint check.

NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.

Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.

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