Lead Service Technician

2 months ago

Stockton, United States American Power Systems, LLC Full time
Job DescriptionJob Description

Level 4 Technician $39-$41/hr

Our mission at American Power Systems, LLC is:

“Long-term relationships, not short-term wins.

We seek to earn partnerships with our employees, customers, and suppliers. We do this by providing quality DC products and services in a timely fashion, and at a fair market value.

Team success, not individual credit.

We focus on serving internal and external customers in a collaborative environment that is responsive, respectful, and supportive. Individuals will be recognized and compensated for their contribution to team success.

Humor and humility, not taking ourselves too seriously.

We are committed to professionalism and doing excellent work together. At the end of the day, its important to have times of shared laughter.”

Company Culture at American Power Systems

You will work with supportive, helpful people who want to collaborate on solving our customer’s challenges. Our people drive our business, and they operate in a trusting environment.

Why should I work at American Power Systems?

  • Paid weekly- payday is every Friday.
  • Paid holidays
  • Paid on-the-job training

Employee Benefits

  • Employee health insurance: Medical & Prescription Drug, Dental, Vision,
  • Basic Life & AD&D insurance
  • Voluntary Employee Life Insurance
  • Short-term disability
  • Voluntary Long-Term Disability
  • Employee Assistance Program
  • 401(k) match and Safe Harbor Employer Contribution
  • Paid Time Off up to 96 hours (prorated based on hire date)

Experience Required: 4-6 Years in DC Power (Telecom, UPS, Utilities)

Are you an experienced DC Power Technician eager to apply your skills in a role that makes a difference? Join American Power Systems, LLC, and bring your expertise to power critical infrastructure for clients across telecom, UPS, and utility sectors. As a Level 4 Technician, you’ll lead field operations, manage complex installations, ensure safety compliance, and provide valuable mentorship to other technicians.

Daily Responsibilities

  • Battery and Rectifier Installations: Install batteries and rectifier battery plants across all voltage levels, delivering installations that meet industry and customer specifications.
  • Ironwork and Cable Rack Construction: Conduct ironwork and cable rack installations, applying specialized knowledge for Zone 4 environments.
  • Equipment Maintenance and Testing: Work with primary and secondary distribution equipment, such as Power Distribution Boards (PBDs), Battery Distribution Fuse Bays (BDFBs), and Battery Disconnect Circuit Breaker Bays (BDCBBs). Perform essential diagnostics, including load tests, voltage, and gravity readings, and troubleshoot system performance issues.
  • DC Power System Upgrades: Manage DC power plant upgrades and replacements, ensuring smooth integration and minimal disruption.
  • Cabling and Connections: Run power cables, crimp lugs, and lace cables and maintain proper connections for optimal functionality.
  • Documentation: Prepare test reports and job documentation, author Method of Procedure (MOP) documents, and maintain detailed records for accuracy and efficiency.
  • Customer Interaction: Act as a customer's primary contact, handling inquiries, providing updates, and ensuring customer satisfaction.
  • AC Power Operations: Work with AC power systems from 120V single-phase to 480V three-phase, upholding rigorous safety and compliance standards.
  • Supervisory Duties: Oversee job sites, inspect tools and equipment, identify hazards, and enforce compliance with safety protocols and company policies. Train and mentor Level 1 and 2 technicians, helping them grow their skills.

Technician Requirements

  • Skills and Expertise: Strong mechanical, communication, and organizational skills, solid math ability, and proficiency in Office applications and customer-specific software.
  • Proven Experience: Extensive experience in DC Power systems, including installation, maintenance, and troubleshooting, with knowledge of industry standards and safety protocols.
  • Travel and Physical Requirements: Able to travel frequently, including overnight stays (50% travel), and meet physical demands, including lifting 50 lbs. unassisted and up to 150 lbs. with assistance, climbing, bending, and working in tight spaces.
  • Customer Service and Compliance: Strong commitment to customer satisfaction, a safety-first mindset, and ability to pass drug screen, background check, and DOT medical exam.

 

EEO Employer

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Company DescriptionAmerican Power Systems' in-house service department offers a wide range of DC power services. We take pride in delivering quality work in a timely manner, and at a reasonable price. Our dedication to superior service accounts for the large number of repeat customers who look to us as their source for complete DC Power Solutions.

EEO EmployerCompany DescriptionAmerican Power Systems' in-house service department offers a wide range of DC power services. We take pride in delivering quality work in a timely manner, and at a reasonable price. Our dedication to superior service accounts for the large number of repeat customers who look to us as their source for complete DC Power Solutions.\r
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