Service Operations Manager
5 days ago
You will be the driving force behind a team of skilled technicians, ensuring high-quality service and exceptional customer satisfaction. As a dynamic leader, you'll manage all aspects of service operations, from scheduling and compliance to troubleshooting escalated issues. Foster a culture of continuous improvement, recruit and develop top talent, and build lasting customer relationships.
The ideal candidate has 5+ years of experience in service management, preferably in the commercial door or access control industry. Proven leadership skills with the ability to supervise, mentor, and develop a team of technicians are essential. Strong analytical capabilities and data-driven decision-making will drive performance to exceed KPIs and operational goals.
We offer a competitive salary range: $105k - $130k, comprehensive Health, Vision & Dental insurance, paid holidays and Paid Time Off (PTO), a close-knit team environment, opportunities for career growth and professional development, performance-based Employee recognition, company-sponsored team events and outings, and a strong emphasis on a supportive and inclusive company culture.
About Us
We are a growing Commercial Door company that specializes in providing high-quality services, including installation, maintenance, and repairs. Serving businesses across various industries, we pride ourselves on our expertise, reliability, and commitment to integrity. Our team of skilled technicians knowledgeable in mechanical, electrical, and welding systems ensures efficient solutions for every job.
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