Field Operations Trainer

All applicants must apply online at www.bjwsa.org/jobs.

SUMMARY: Under limited supervision, the Field Operations Trainer is responsible for supporting the Field Operations training needs by organizing, scheduling, coordinating, facilitating and delivering safety and OJT training activities and/or events. The trainer is also responsible for updating JSAs (Job Safety Analysis) and SOPs (Standard Operating Procedures) and creating those that are not documented. This includes updating curriculum and training materials, as needed. Additional responsibilities include payment and registering employees for various on- or off-site courses/seminars and maintenance of certification, course attendance/scores, and inputting other relevant data to appropriate data bases.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties include but are not limited to:

1. In accordance with Safety Department guidelines, monitors and maintains LMS database for all Field Operations specific training related information to include: course offerings, participant attendance, trainers/facilitators, needs assessment data, course and instructor evaluations, certifications, licenses, etc.
2. Manages, monitors, and coordinates requirements for employee professional licenses, certifications and educational achievements to ensure compliance with state and federal regulatory bodies.
3. Schedules appointments and assists employees in the process of LLR or VCC permit application. Coordinates and pays for testing through PSI for same employees.
4. Maintains certification and licensing database to track and complete certification renewals. Alerts employees along with their supervisors of any upcoming expirations, deficiencies, concerns, or experience verification requirements.
5. Regularly interacts and troubleshoots any issues with LLR, VCC and PSI contacts.
6. Schedules and teaches ongoing training events based on employee requirements, priorities, and availability. Scheduling will include: coordinating location, providing required materials, catering, ensuring participants’ availability and obtaining supervisors’ approval to attend.
7. Prepares and sets up training rooms, course materials, and any equipment needed for hands-on training.
8. Prepares and teaches training programs that include, but are not limited to: Basic Electrical and Troubleshooting, Grease Trap Standard, Sewer Inspections, BJWSA Technical Specifications, Cross Connection Control, Various BJWSA Software Training, SC811 Procedures, Water Metering, Traffic Control, Heavy Equipment Operations, Vac Truck/Jet Truck Operations, Generator Setup, Wet Tapping, Pipe Cutting, Bypass Pump Setup, SSO Response, Pipeline Repairs, Utilizing GIS Applications, and Inspection Procedures and Equipment.
9. Provides new hire orientation training to Field Operations staff to create job-ready employees.
10. Evaluates and Identifies training gaps as needed.
11. Evaluates employee safety skills and knowledge during training process to ensure effective training has taken place and is understood by every employee.
12. Reviews and updates Field Operations SOPs and JSAs annually. Creates as needed.
13. Ensures all training delivered is compliant with up-to-date laws and regulations.
14. Supports company safety and wellness initiatives and other company events.
15. Performs other duties as required.

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Requires a High School diploma. Prefer a Bachelors’ Degree with concentration in Human Resources, Occupational Safety & Health, Business, Public Administration, or Education. Prefer three years of experience in related function. Requires exceptional communication and interpersonal abilities; experience teaching and presenting in large groups. As a steward of extremely sensitive and confidential information, must be able to exercise sound judgment when dealing with a variety of situations. Must have the ability to organize and prioritize work effectively and operate under firm deadlines. Possess expert knowledge of many, if not all, systems and processes being trained or has the ability to quickly learn them well enough to train others.

CERTIFICATES, LICENSES, REGISTRATIONS: Must possess a valid driver’s license. Prefer OSHA specific training credentials and Commercial Driver’s License.

Minimum Qualifications Requires the ability to compare and or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, and things.

Interpersonal Communication: Requires the ability of speaking to convey or exchange information. Includes the receiving of information and instructions from supervisor. This includes interacting with various departments on various levels. Must be able to manage multiple concurrent projects.

Language Ability: Requires the ability to read a variety of documents, reports, and other materials; must be able to type and prepare various documents and reports using the proper format, punctuation, spelling and grammar. Requires the ability to communicate with co-workers, supervisors, customers, etc. with poise, voice control, and confidence.

Computer Proficiency: Must be proficient with computer software processing, including, but not limited to, word processing, spreadsheet, database, and general ledger applications. Must possess strong keyboarding skills.

Intelligence: Has the ability to apply principles of rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form.

Verbal Aptitude: Requires the ability to record and deliver information and to follow verbal and written instructions. Must be able to communicate effectively and efficiently with persons from a variety of educational backgrounds using technical terminology as required.

Numerical Aptitude: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; determine percentages and decimals; and determine time and weight.

Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width, and shape.

Motor Coordination: Requires the ability to coordinate hands and eyes in utilizing equipment.

Manual Dexterity: Requires the ability to handle a variety of items, equipment, control knobs, switches, etc. Must have moderate levels of eye/hand/foot coordination.

Color Discrimination: Requires the ability to differentiate colors and shades of color.

Interpersonal Temperament: Requires the ability to deal with people beyond receiving instructions. Must be adaptable to performing under minimal stress when confronted with an emergency.

Physical Communication: Requires the ability to talk and hear (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear.)

All applicants must apply online at www.bjwsa.org/jobs.