Health Informatics Specialist

3 weeks ago


Okatie, United States Beaufort Jasper Full time
Job Description

At Beaufort Jasper, we are seeking a skilled Health Informatics Specialist to provide electronic health record (EHR) training and support to our users. The successful candidate will be responsible for coordinating training agendas, delivering training materials, and performing EHR technical support. This role will also involve working closely with internal departments to ensure that users have the knowledge and skills to operate the EHR system.

Key Responsibilities:

  • Provide classroom, one-on-one, and on-site roaming end-user support
  • Execute hands-on initial and ongoing training for new and existing staff on the EHR system, other integrated systems, and related applications
  • Support new and upgrade implementation modules
  • Perform HIT operational audits and generate reports as determined by management
  • Offer immediate support to staff with reported issues and concerns
  • Triage end-user issues, providing support in specific areas such as patient encounters, patient scheduling, workflows, and business operations of EHR and other applications/software
  • Perform workflow assessments and provide feedback on system/workflow improvements
  • Document and monitor new and existing workflows and their associated procedures
  • Collaborate in the development of necessary policies and procedures and forward related issues that require resolution

Requirements:

  • Associates degree in Nursing, Healthcare Administration, Business Administration, Information Technology, or another related field preferred
  • Electronic Health Records, Microsoft Office, Google Workspace experience required
  • Prior medical assistant experience preferred
  • Clear and effective communication skills for delivering training and interacting with employees and vendors


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