Case Manager
2 days ago
POSITION SUMMARY
Case Managers are responsible for coordinating and providing Individual counseling and clinical services, group sessions, individual sessions and intake assessment services to clients both at inpatient and outpatient levels of care if applicable. The Case Manager provides development of client resources, vocational counseling, discharge/continuing care planning, and placement of clients if applicable. Case Managers will work in collaboration with the treatment team to plan and coordinate the client’s progress through the continuum of care.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions:
- Uphold and enforce First Steps Recovery standards, policies and procedures, client rights, and professional code of ethics and conduct.
- Ability to utilize agency comprehensive assessment tools in KIPU (Master Treatment Plan, Discharge Planning, Initial Intake Assessment).
- Identify and prioritize individual needs and problems of the client.
- Prepare comprehensive interpretive clinical summaries
- Develop person-centered care plans, including prioritized problem lists, client-reported goals, measurable and achievable objectives, and interventions.
- Provide individual and group counseling sessions utilizing evidence-based practices.
- Document client progress toward treatment plan goals and objectives in the master treatment plan
- Prepare effective level of care assessment and necessary documentation for level of care change.
- Develop strong discharge plans and summaries for assigned caseload.
- Prepare clinical documentation accurately and within agency time frames, including completion and documentation of groups.
- Intervene during crisis intervention situations and AMA/ACA blocking
- Follow CLIA standards and protocols for urinalysis collection, documentation, disposal, and sending out procedures
- Cooperate with health insurance clinical utilization reviews. provide progress notes per request and detailed clinical notes to assist with UR’s.
- Participate in weekly treatment team meetings with other team members as needed.
- Participate in the agency’s orientation training, staff meetings, and in-service training.
- Provide information to spouses/family members on the client’s behalf.
- Provide appropriate treatment interventions relative to the specific needs of each client.
- Provide for discharge planning, contacting referring agency as needed.
- Adhere to code of ethics, legal aspects of clinical practice, professional standards, duty to warn, abuse and neglect reporting policies and procedures, and exercise professionalism at all times.
- Exercise awareness in cultural competency, client satisfaction, quality of services, client needs, and overall health and safety of staff and clients.
- Other duties and responsibilities as assigned
Competencies:
- Ability to perform duties as a counselor (12 Core Functions). Competencies: with respect to screening, assessment, individualized treatment planning, crisis intervention, group and individual counseling, referral, discharge summaries, clinical documentation, and professional ethics.
- Ability to establish and maintain cooperative working relationships with supervisors, utilization review, managed health care clinicians, medical and mental health professionals.
- Ability to positively interact and develop rapport with clients and their families.
Education:
- AA or Bachelor’s degree from an accredited college in the Human Services or Behavioral Health preferred
- Drug and Alcohol Counseling Certification or Registration (CCAPP,CAADE,CADTP or Affiliate)
Experience:
- 1-2 years experience in the field of addiction and mental health or equivalent human services work experience preferred.
- Experience in co-occurring disorders treatment preferred
Computer Skills:
- Computer Literacy in Microsoft, Excel, and email.
- Proficiency in KIPU Systems Resident Management Software
Certificates & Licenses:
- Valid Driver’s License
- CPR/First AID
- Drug and Alcohol Counseling Credential or Internship Required
Other Requirements:
- Negative TB test results within past year
- Medical Clearance to work within past year
- Ability to pass pre-employment and random drug screenings
PHYSICAL DEMANDS
Frequently: Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
- Standing
- Walking
- Sitting
- Transverse Stairs
- Handling / Using Fingers
Occasionally: Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
- Reach Outward
- Reach Above Shoulder
- Squat or Kneel
- Bend or Twist
Other Physical Demands:
- Ability to lift/carry 20-50 lbs, Ability to push/pull 20-50 lbs
- Moderate frequency of computer keyboarding,
- Moderate frequency of viewing a computer monitor
- Light cleaning of office spaces and common areas
- Occasional outings with clients for physical activities.
WORK ENVIRONMENT
Work is performed during day and night shifts primarily in the treatment facility. This includes work in facility office as well as the grounds of the entire facility including upstairs client rooms, clinical office, and laundry room that are accessed via staircase, and outdoor grounds. Technicians periodically drive clients in company vehicles for intakes/discharges at other treatment facilities and transportation hubs, to doctor appointments, to outings and recovery meetings. Work is often performed in emergency and stressful situations. The noise level in the work environment is usually quiet in office settings and moderate in other situations.
BLOOD/FLUID EXPOSURE RISK:
Some job tasks involve exposure to blood, body fluids and/or tissue. Staff must wear gloves and follow infectious control procedures when interacting with clients in conditions in which exposure is possible such as handling onsite urinary analysis, conducting first aid, and conducting search of client’s belonging and person. Staff may be exposed to infectious disease, needles, and illicit substances during searches.
Work Schedule:
As a non-exempt hourly employee, the employee shall work a designated schedule as assigned by management. Employee shall not work over 8 hours per day or 40 hours per week without prior authorization from management but if so, will earn overtime for any work performed in excess of 8 hours per day or 40 hours per week. Employee must also follow company’s policies regarding required meals and breaks.
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