Alumni Coordinator/Case Manager

2 days ago


El Dorado Hills, California, United States First Steps Recovery Full time
Job Title: Alumni Coordinator/Case Manager

First Steps Recovery is seeking a highly skilled and compassionate Alumni Coordinator/Case Manager to join our team. As a key member of our staff, you will play a vital role in supporting the recovery journey of our clients and their families.

Job Summary:

The Alumni Coordinator/Case Manager will be responsible for overseeing the development, implementation, and ongoing improvement of our alumni program. This includes coordinating telephonic and online follow-up and support services, maintaining alumni databases, and implementing and summarizing alumni surveys. Additionally, you will work collaboratively with case managers to assign alumni to discharging patients and provide documentation and oversight of activities related to alumni support needs, recovery status, and referral to additional recovery support services.

Key Responsibilities:
  • Develop and implement telephonic and online follow-up and support programs for alumni
  • Maintain alumni databases, including family contacts, and implement and summarize alumni surveys
  • Work collaboratively with case managers to assign alumni to discharging patients
  • Provide documentation and oversight of activities related to alumni support needs, recovery status, and referral to additional recovery support services
  • Coordinate and oversee alumni services, including engagement and enrollment of clients in FSR treatment programs into alumni recovery support service programs, events, and engagement activities for alumni and families
  • Lead weekly alumni support group meetings
  • Oversight of alumni database to support documentation in collaboration with aftercare staff
  • Involvement in peer-based recovery support services activities, including training and support as needed
Requirements:
  • AA or Bachelor's degree from an accredited college in the Human Services or Behavioral Health preferred
  • Drug and Alcohol Counseling Certification or Registration (CCAPP, CAADE, CADTP, or Affiliate)
  • 1-2 years experience in the field of addiction and mental health or equivalent human services work experience preferred
  • Experience in co-occurring disorders treatment preferred
  • Computer Literacy in Microsoft, Excel, and email
  • Proficiency in KIPU Systems Resident Management Software
Work Environment:

Work is performed during day and night shifts primarily in the treatment facility. This includes work in facility office as well as the grounds of the entire facility, including upstairs client rooms, clinical office, and laundry room that are accessed via staircase, and outdoor grounds. Technicians periodically drive clients in company vehicles for intakes/discharges at other treatment facilities and transportation hubs, to doctor appointments, to outings and recovery meetings.

Blood/Fluid Exposure Risk: Some job tasks involve exposure to blood, body fluids, and/or tissue. Staff must wear gloves and follow infectious control procedures when interacting with clients in conditions in which exposure is possible.


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