ServiceNow Business Analyst- W2 only/ no c2c- READ FIRST

4 weeks ago

Princeton, United States Techlink Systems Full time
Job DescriptionJob Description

(READ BEFORE APPLY)

Important notes:

  • This role is looking for a local candidate (Open to relocating candidates).
  • This is role is not open to C2C. This is a permanent job and W2 only.
  • This role focuses on ServiceNow Security Modules (needs experience- no experience, not fit).
  • This is not REMOTE

Summary
Seeking a highly skilled and motivated ServiceNow Security Business Analyst with a strong focus on Security Incident Response, Vulnerability Response, and Information Risk Management (IRM). As a key member of the SMO team, you will play a pivotal role in bridging the gap between business needs and technical solutions within the ServiceNow platform, ensuring the effective management of security-related processes.

Skills and experience for the role
Must Have

  • 3+ years of experience supporting security-related business processes and requirements.
  • Experience in industry best practices for ServiceNow security modules including Security Incident Response, Vulnerability Response, and/or IRM
  • Proficiency in configuring and customizing the ServiceNow platform, with a focus on security
  • Excellent analytical and documentation skills

Strong Preference

  • Strong communication and collaboration skills to work effectively with cross-functional teams
  • Experience with other ITSM/ITIL processes and their integration with Security Operations

A Plus to Have

  • ServiceNow Certification in Business Analysis or related areas
  • Familiarity with security tools, technologies, and frameworks (NIST framework)

Job Duties and Responsibilities
Business Requirements Gathering

  • Collaborate with business stakeholders and security experts to document requirements in the areas of Security Incident Response, Vulnerability Response, and IRM.
  • Analyze existing security processes and workflows, identifying areas for improvement, consolidation, and enhancement.
  • Collaborate closely with ServiceNow developers, administrators, and security professionals to translate business needs into effective technical solutions.
  • Create comprehensive documentation of business requirements, process workflows, and technical specifications for security-related ServiceNow enhancements.

Testing and Quality Assurance

  • Perform thorough testing and validation of security-related ServiceNow configurations and enhancements, ensuring they meet business requirements and security standards.
  • Provide training and support to end-users and stakeholders on security-related ServiceNow features and functionalities.

Training, Support and Continuous Improvement

  • Provide training and support to end-users and stakeholders on security-related ServiceNow features and functionality.
  • Stay current with ServiceNow Security best practices and trends, and recommend improvements to enhance the security posture of the organization.

Essential Qualifications

  • At least three years of experience supporting security-related business processes and requirements.
  • Experience in industry best practices for ServiceNow security modules including Security Incident Response, Vulnerability Response, and/or IRM.
  • Proficiency in ServiceNow platform configuration and customization in the context of security.
  • Strong analytical skills with the ability to translate business needs into technical requirements.
  • Excellent documentation skills, including the creation of clear and detailed business requirement documents.
  • Education: Bachelor’s degree or equivalent experience.

Preferred Qualifications

  • Experience in ServiceNow IRM/GRC module .
  • ServiceNow Certification in Business Analysis or related areas.
  • Experience with other ITSM/ITIL processes and their integration with Security Operations.
  • Familiarity with security tools, technologies, and frameworks.
  • Strong communication and collaboration skills to work effectively with cross-functional teams.
Company DescriptionOverview

TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.

We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.

We also have national recruiting centers that service our enterprise and MSP/VMS clients. We are a Secret Cleared Facility and our core competencies are Information Technology, Engineering, Customer Service/Call Center, Admin/Clerical, Finance/Accounting, Scientific/Clinical, Sales/Marketing, Legal, Human Resources, Light Industrial (limited), and Professional across a range of industries.

The company’s talented Recruiters and HR Specialists have backgrounds in many cutting-edge, high-performance industries making TechLink Systems an ideal partner for recruitment process outsourcing.

We look forward to our partnership with youCompany DescriptionOverview\r
\r
TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. \r
\r
We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness. \r
\r
We also have national recruiting centers that service our enterprise and MSP/VMS clients. We are a Secret Cleared Facility and our core competencies are Information Technology, Engineering, Customer Service/Call Center, Admin/Clerical, Finance/Accounting, Scientific/Clinical, Sales/Marketing, Legal, Human Resources, Light Industrial (limited), and Professional across a range of industries. \r
\r
The company’s talented Recruiters and HR Specialists have backgrounds in many cutting-edge, high-performance industries making TechLink Systems an ideal partner for recruitment process outsourcing. \r
\r
We look forward to our partnership with you

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