Digital Business Solutions Analyst
4 weeks ago
The Digital Business Solutions Analyst will be responsible for gathering requirements, developing workflow and system specifications, and executing project tasks to deliver IT solutions in support of applications within a fast-paced, collaborative Agile framework.
Key Responsibilities:
Requirements gathering from business users and developing system specifications for projects, enhancements, and bug/issues.
Collaborate with various levels of business users to document requirements, create visual diagrams, review specifications, obtain approval, support QA & UAT, and post-production roll-out.
Working with offshore developers and external vendors to ensure specifications are understood, followed, and implemented properly.Issue resolution/escalation, including prioritization and tracking.
Tracking issues through JIRA and maintaining regular updates to sprint/project progress.
Other day-to-day activities required for the IT department.
Requirements:
5+ years of experience in IT as a Technical Business Analyst/System Analyst, with a proven track record of creating functional requirements for complex projects within the Insurance P&C domain.
Experience in working with Underwriting and Claims applications.
Experience in data integration and data quality projects.
Ability to work with technical teams (developers, architects, QA, infrastructure), business users, and software vendors to document requirements on time.
Excellent understanding of how technology impacts the business.
Excellent team player with a proven background of individual contribution.
Preferred Technical Skills:
Insurance Policy Administration System experience (Duck Creek, Guidewire, etc.).
Understanding of XML and/or JSON languages is a plus.
Strong SQL skills to query SQL databases.
Education:
Bachelor's degree in computer science, management information systems, or equivalent college degree with relevant experience.
Any Business Analyst/IT Certification is a plus.
Insurance-specific training is a plus.
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