IT Systems Administrator I

1 day ago


Buffalo, United States Simulations Plus Full time
Job DescriptionJob Description

Simulations Plus is a leading provider of biosimulation, simulation-enabled performance and intelligence solutions, and medical communications to the biopharma industry. Our biosimulation solutions integrate artificial intelligence/machine learning, physiologically based pharmacokinetics, physiologically based biopharmaceutics, quantitative systems pharmacology/toxicology, and population PK/PD modeling.

We also deliver simulation-enabled performance and intelligence solutions alongside medical communications support for clinical and commercial drug development. Our cutting-edge technology is licensed and utilized by leading pharmaceutical, biotechnology, and regulatory agencies worldwide.

Leadership truly cares about maintaining a positive culture and employee well-being. We offer fully remote work, flexible schedules, and generous vacation policy along with affordable health coverage, stock options, annual bonuses, and more

The System Administrator I will be a main point of contact for user support and provide excellent and timely customer service to internal and external clients.

Business Unit: Shared Services

Department: Information Technology

Internal Grade: 8

Direct Reports: No

Status: Exempt

Location: Remote near Buffalo, NY

Job Responsibilities:

  • Assist in wiring, installing, maintaining, and upgrading new hardware and software
  • Maintain the integrity of the equipment inventory and allocation process
  • Troubleshoot and resolves basic network and hardware issues
  • Assist in researching and evaluating new software and hardware
  • Assist in testing the disaster recovery plan
  • Perform regular back-ups of system data per documented plan and performs restore of system data as required by users
  • Assist with IT security implementation and maintenance
  • Provide a time estimate and accomplish tasks within that estimate
  • Inform more senior employees if estimate cannot be met
  • Provide basic technical support and training to users and the help desk
  • Track employee support requests and communicates progress
  • Other duties as assigned

Qualifications:

  • Previous system administration experience preferred
  • Base knowledge of systems and technology
  • Strong work ethic with a hands-on and pro-active approach
  • Ability to successfully centralize and integrate processes
  • Good analytical and problem-solving skills
  • Good verbal and written communication skills
  • Positive attitude and good interpersonal skills
  • Ability to operate independently and with the team
  • Detail-oriented and good organizational skills
  • Good active listening skills

Education:

  • Bachelors in computer science or related field preferred
  • Masters in computer science, or related field a plus

Find out more about how amazing it is to work at Simulations Plus by visiting www.simulations-plus.com/career-center and apply today



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