Toy Store Associate

3 days ago

Owings Mills, United States TOTALLY TOYS OF MARYLAND LLC Full time
Job DescriptionJob Description

Position Overview:

As a Store Associate, you will play a key role in ensuring a welcoming and enjoyable shopping experience for our customers. You’ll interact with children and parents daily, helping them find the perfect toys, assisting with purchases, and keeping the store organized and inviting. This is a full-time, hourly position that offers you the opportunity to work in a fun, engaging environment where creativity and customer service are valued.

Key Responsibilities:

  1. Customer Service:
    • Greet and engage with customers, providing a friendly and welcoming environment for children and families.
    • Assist customers in selecting toys and provide product knowledge, ensuring they find the perfect gift or play item.
    • Answer customer questions and handle inquiries with a positive, can-do attitude.
    • Create a joyful experience for kids by engaging with them through play, demos, and conversations about their interests.
  2. Sales and Transactions:
    • Assist customers with purchases, operate the point-of-sale (POS) system, and handle cash, credit, and gift card transactions.
    • Promote current sales, discounts, and special offers to increase average transaction value.
  3. Stocking and Merchandising:
    • Help stock shelves, manage product displays, and ensure that the store is neat, organized, and visually appealing.
    • Assist with receiving new inventory, tagging products, and replenishing stock as needed.
  4. Team Collaboration:
    • Work in a professional manner with fellow associates, the store manager, and other team members to ensure smooth store operations and an enjoyable shopping environment.
    • Participate in team meetings and contribute ideas to improve customer experience, sales, and store activities.
    • Be a proactive team player who is willing to help with any task, big or small.

Qualifications:

  • Enthusiasm for Toys and Children: An enjoyment of toys, puzzles and games along with an enthusiasm for creating a memorable store experience.
  • Customer Service Skills: Experience in retail or customer service is preferred, but a friendly and helpful attitude is a must.
  • Communication Skills: Strong communication skills and the ability to interact positively with children, parents, and team members.
  • Energetic and Friendly: Must enjoy working in a fun, energetic, and fast-paced environment where you will interact with children and families daily.
  • Attention to Detail: Ability to maintain organization, stock shelves, and create eye-catching displays that appeal to kids and parents.
  • Tech-Savvy: Basic knowledge of POS systems and the ability to learn retail technology is preferred.

Personal Attributes:

  • Child-Friendly: Enjoy being around kids and be comfortable interacting with them in a fun and patient way.
  • Team Player: Willingness to work collaboratively with the team and assist wherever needed to ensure smooth operations.
  • Positive and Upbeat: A positive attitude and enthusiasm for providing excellent customer service to every customer.
  • Reliable: Punctuality and dependability are essential as you will be an important part of our daily operations.
Company DescriptionTotally Toys is a startup boutique toy store, dedicated to providing high-quality, educational, and fun toys, puzzles, and games. Our mission is to foster creativity, learning, and joy for children of all ages and their families.Company DescriptionTotally Toys is a startup boutique toy store, dedicated to providing high-quality, educational, and fun toys, puzzles, and games. Our mission is to foster creativity, learning, and joy for children of all ages and their families.

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