Enterprise Application Engineer

7 days ago

Hackensack, United States Conquest Full time
Job DescriptionJob Description

PERMANENT FULL TIME JOB

LOCATION: HACKENSACK, NJ

ON SITE JOB

NO THIRD-PARTY RESUMES OR AGENCIES

NO SPONSORSHIPS AVAILABLE

URGENT HIRING NEED

LAW FIRM EXPERIENCE A+

Responsibilities:

  • Administer, develop, and support the Firm’s Elite 3E platform. Including, but not limited to Thompson Reuters Elite 3E, Paperless Performa, Design Gallery (“DG”), Workspace, and Iridium.
  • Responsibilities within the firm’s financial/marketing application stack include:
  • Scheduling month-end maintenance such as: Windows updates, SQL maintenance, query optimization, and security patching
  • Inter-department coordination during system upgrades; assessing and communicating risk factors of upcoming upgrades, primarily when integrated systems cause a “trickle-down” effect
  • Coordinate with application stakeholders and IT team to prioritize and address issues and future objectives for financial systems
  • Responsible for testing financial system applications during system changes, enhancements, upgrades, and monthly system maintenance,
  • Documentation of system setup, integrations, backup, and disaster recovery processes
  • Communicates and informs the department and management of project statuses, issues, and proposed resolutions
  • Manage vendor support tickets
  • Track and optimize system performance and storage utilization, plan for necessary hardware or software upgrades to support system growth
  • Research and evaluate new tools/technologies to improve the current application stack
  • Utilize tools to protect application source code and maintain versioning.
  • Any additional responsibilities as required by management
  • Other responsibilities include:
  • Compulaw administration, maintenance and integrations
  • Basic ‘end user’ application troubleshooting and maintenance such as: FasTax, B&A Forms, Allstate legal forms, LexisNexis etc.
  • Support requests/tickets escalated from the helpdesk team
  • Documentation of processes/procedures, ‘how-to’ guides, and frequently asked question resolution

Knowledge, Skills & Abilities:

  • experience operating with legal accounting and time management software required, experience with Elite 3E preferred
  • Fluency in the Elite 3E SQL database schema preferred or demonstrated ability to develop such fluency
  • Experience with maintaining 3E Templates (“Design Gallery”), Workspace and BizTalk
  • Proficiency in Elite Application Framework and Tools; Example: IDE
  • Knowledge of 3E Solutions Manager a plus
  • Proficiency in SQL reporting (“SSRS”)
  • Ability to learn functional and technical integration aspects of the firm’s applications such as Iridium, Foundations, Concur
  • Experience administering Windows Server
  • Solid technical foundation with the ability to troubleshoot, diagnose and resolve complex problems and implement solutions with minimal guidance
  • Self-motivated person with excellent time management skills
  • Strong analytical skills with the ability to communicate results
  • Excellent verbal and written communication skills, and the ability to communicate with staff of varying technical expertise
  • Proficiency in XML/XSLT transformation
  • Knowledge of C# and Visual Basic .Net, HTML5 programming

Technical Skills & Requirements:
Minimum of 5 years’ experience in the design, implementation and maintenance of Windows computer systems. Experience with Microsoft SQL required, working knowledge of Active Directory administration and maintenance a plus. Experience with Thomson Reuters 3E and Foundations Experience management system administration required. iManage document management system administration is a plus. Proven experience supporting a large number of end users, 300+.

Certificates, Licenses, Registrations:
Microsoft Certified Systems Engineer (MCSE) preferred, but not required.

Job Type: Full-time

Pay: $110,000.00 - $140,000.00 per year

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