De-Escalation Specialist

4 weeks ago

Richmond, United States Richmond Redevelopment & Housing Authority Part time
Job DescriptionJob Description

The Richmond Redevelopment & Housing Authority (RRHA) is seeking a Part-Time De-Escalation specialist to join it’s Public Safety Division. We offer the challenge and opportunity of public service, a professional team environment, and competitive pay. This is a Grant-Funded Position.

Essential Duties and Responsibilities

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.

  • The major responsibility of the De-Escalation specialist is to utilize his/her law enforcement, public relations, and leadership skills to promote awareness of and reduce major crimes within a specific geographical area within the City of Richmond.
  • Performs related duties as assigned

Behavioral Competencies

This position requires the incumbent to exhibit the following behavioral skills:

Effective Communication

  • Responds to inquiries by sharing information in a well-organized manner
  • Participates fully in one-on-one and group meetings by communicating openly and honestly
  • When conflicts arise, seeks positive resolution by engaging directly with those involved

Customer Service

  • Demonstrates full understanding of how one’s own work/role relates to the team goals in fulfilling client needs
  • Demonstrates an understanding of the client’s needs

Initiative

  • Demonstrates insight into operational processes by suggesting new approaches
  • Collaborates with others to analyze and evaluate the value of alternative approaches for improving programs and services

Job Knowledge

  • Seeks assignments that provide development opportunities in new areas
  • Seeks mentoring from others

Responsiveness and Accountability

  • Results driven, holds oneself accountable for achieving goals not just completing tasks
  • Demonstrates support for decisions made by others
  • Identifies and communicates issues relating to own work that create obstacles in processes and procedures

Teamwork

  • Demonstrates understanding of the team's work processes and procedures
  • Clearly communicates status of deliverables to team members on a timely basis
  • Identifies critical issues and raise concerns to team members

Education and/or Experience (The following requirements may be used to evaluate applicants for employment. When applicable, equivalent substitution will be allowed for differences in experience and education.)

Education:

  • Master’s degree preferred in a relevant field, such as psychology, social work, or behavioral science, but not required.
  • Completion of a high school diploma or a GED program required

Experience: The candidate should have knowledge of current policies, guidelines, and initiatives related to gun violence, gangs, community violence reduction, and violence intervention/prevention programs.

Additional requirement: Must maintain a valid state driver’s license and acceptable driving record.

Strength Requirements

Light Work: Exerting up to 20 pounds of force occasionally, or up to 10 pounds of force frequently, or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for sedentary work. Even though the weight lifted may be only a negligible amount, a job should be rated light work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing or pulling of arm or leg controls; or (3) when the job requires working at a production rate pace entailing the constant pushing or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office and remote environment. The noise level in the work environment is moderate.

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