Application Support Engineer

4 weeks ago

Fairfield, United States Infucare Rx Inc on behalf of itself and its subsidiaries Full time
Job DescriptionJob Description

InfuCare Rx is a leading data driven nationwide specialty infusion therapy provider focused on treating patients with chronic conditions who require comprehensive clinical management services. We have created an ethical and quality work environment for our employees that cultivate achievement and success.

Job Description:
We are seeking a dedicated and detail-oriented Application Support Engineer to provide technical support for our suite of applications. This role involves troubleshooting, diagnosing, and resolving application issues, as well as ensuring seamless functionality for internal and external users. The ideal candidate will collaborate with development teams to address recurring issues, implement system enhancements, and contribute to the ongoing improvement of application performance.

Responsibilities:

  • Application Support:
    Provide front-line support for application issues, troubleshoot and resolve functional and technical problems raised by users.
  • Incident Management:
    Document, manage, and prioritize application incidents, ensuring timely resolution and root cause analysis.
  • Issue Diagnosis & Resolution:
    Analyze and identify the root cause of application-related issues and escalate to appropriate development teams when necessary.
  • User Support:
    Assist users with application-related inquiries and train them on using key features, ensuring smooth day-to-day operations.
  • Monitoring & Maintenance:
    Continuously monitor the performance of applications and systems, ensuring optimal functionality and uptime.
  • Collaboration with Development Teams:
    Work closely with developers to understand new features, resolve bugs, and contribute to software improvements.
  • System Updates & Patches:
    Ensure systems are updated with the latest patches and version updates. Support deployment of new releases and maintenance.
  • Documentation:
    Create and maintain documentation for troubleshooting steps, known issues, and application configurations.
  • Continuous Improvement:
    Suggest and implement improvements to application processes, focusing on enhancing system stability and user experience.

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Proven experience as an Application Support Engineer, IT Support, or a similar role.
  • Strong technical troubleshooting and problem-solving skills.
  • Experience with databases (e.g., SQL), web applications, and system monitoring tools.
  • Familiarity with scripting languages (e.g., Python, Bash) and basic knowledge of cloud platforms (e.g., AWS, Azure) is a plus.
  • Excellent verbal and written communication skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Skills:

  • Experience working with ticketing systems like Jira, ServiceNow, or Zendesk.
  • Knowledge of version control systems (e.g., Git).
  • Basic understanding of DevOps and CI/CD pipelines.
  • Ability to diagnose performance issues within applications and suggest improvements.

Key Competencies:

  • Strong attention to detail and organizational skills.
  • Proactive problem-solving mindset.
  • Ability to collaborate effectively across teams.
  • Customer-centric approach with a focus on delivering quality solutions.

Physical Demands:

Required to stand, walk, sit, talk, and hear; required to use hands to operate vehicles and office equipment; must be able to occasionally lift and/or move up to 25 lbs; specific vision requirements for this job include: close, distance and peripheral vision, and the ability to adjust focus, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position without compromising patient care.

InfuCare Rx is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, national origin, military status, marital status, citizenship/immigration status, sex (including pregnancy and relation conditions, sexual orientation, or gender identity), age (40 and older), disability, genetic information (including employer requests for, or purchase use, or disclosure of genetic tests, genetic services, or family medical history), retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding. Background checks and drug screens are part of our hiring process. Affirmative Action/Equal Opportunity Employer, Minority/Female/Disabled/Veteran.

Click here to view our Drug Testing Policy

https://infucarerx.com/wp-content/uploads/2024/08/Drug-Testing-Policy-for-Texas-Applicants_08072024.pdf

  • Product Engineer

    3 weeks ago

    Fairfield, United States RBC Bearings Full time

    Description Principal Responsibilities Provide technical support to the Sales force in the areas of bearing design, design improvements, customer support, production support and review of new applications. Works with customers to resolve technical problems and makes technical presentations with the Sales Engineers at target accounts. Review of new...

  • Transmission Line Engineer

    3 weeks ago

    Fairfield, United States Electrical Consultants Full time

    Electrical Consultants, Inc. (ECI) is a leading power engineering consultant firm that provides engineering, system planning and studies, technical consultation, project management, surveying, environmental planning, commissioning/testing and construction services to electric utilities, energy developers and industrials throughout the U.S. Our experience...

  • Substation Project Engineer

    3 weeks ago

    Fairfield, United States Electrical Consultants Full time

    Electrical Consultants, Inc. (ECI) is a leading power engineering consultant firm that provides engineering, system planning and studies, technical consultation, project management, surveying, environmental planning, commissioning/testing and construction services to electric utilities, energy developers and industrials throughout the U.S. Our experience...

  • Systems Support Engineer

    1 week ago

    Fairfield, United States JFR Staffing Full time

    SUMMARY: The Level 1 Technical Support Specialist's role is to ensure proper computer operations so that end users can accomplish their daily tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that...

  • Senior SCADA Engineer

    2 weeks ago

    Fairfield, United States Electrical Consultants Full time

    Electrical Consultants, Inc. (ECI) is a leading power engineering consulting firm that provides engineering, system planning and studies, technical consultation, project management, surveying, environmental planning, commissioning/testing and construction services to electric utilities, energy developers and industrial facilities throughout the U.S. Our...

  • Power Engineering Consultant

    3 weeks ago

    Fairfield, Ohio, United States Electrical Consultants, Inc. Full time

    Job OverviewElectrical Consultants, Inc. (ECI) is a leading provider of engineering services to electric utilities and industrials.We have an opening for a project engineer to support our power delivery projects including substations, transmission lines, distribution systems, communication systems, and industrial electrical facilities.About the RoleThis...

  • Power Engineering Consultant

    4 days ago

    Fairfield, Ohio, United States Electrical Consultants, Inc. Full time

    About the Job:We are seeking a highly skilled Senior SCADA Engineer to join our team at Electrical Consultants, Inc. (ECI). As a leading power engineering consulting firm, we provide a wide range of services to electric utilities, energy developers and industrial facilities throughout the U.S.The ideal candidate will have experience in substation and power...

  • Engineering Project Coordinator

    3 weeks ago

    Fairfield, United States Water and Gas Distribution Full time

    Job Description Job Description Engineering Project Coordinator A leading gas and water metering provider is seeking an Engineering Project Coordinator to manage the development of a wireless meter utilizing the LoRaWAN industry standard. The ideal candidate will oversee the project from conception to completion, ensuring the product meets all customer...

  • Lead Engineer

    2 weeks ago

    Fairfield, United States Qualus Services Full time

    Lead Engineer - ElectricalJob Locations US-OH-FairfieldID 2024-2321Category Engineering & AdvisoryPosition Type Regular Full TimeRemote: YesPosition OverviewPower your future with Qualus as a Lead Electrical Engineer. Our engineers are responsible for executing design projects from start to finish in compliance with industry and company standard...

  • Substation Design Engineer

    3 weeks ago

    Fairfield, California, United States Electrical Consultants Full time

    About the JobWe are seeking a highly skilled Substation Project Engineer to join our team at Electrical Consultants, Inc. (ECI).ResponsibilitiesConceptual and Detailed Design: Develop and deliver physical, electrical, civil, and communication design studies, calculations, drawings, exhibits, and specifications for new, upgraded, and expanded...

  • Engineering Mananger

    1 month ago

    Fairfield, United States Tedia Co Inc Full time

    Job DescriptionJob DescriptionPosition Summary:The Engineering Manager is responsible for directing, driving, and supporting Maintenance, Engineering, Continuous Improvement, and site Environmental Health and Safety at Tedia. He/She will work with other department managers to plan, coordinate and implement all process improvement programs to ensure maximum...

  • Electrical Product Engineer

    1 month ago

    Fairfield, United States Standex International Ltd. Full time

    What You Will Do As a key member of the sensors, switches and relays product engineering team in North America the Electrical Product Engineer will focus on electronic design and development of magnetic sensors including sensor and circuit board design, and tooling specification to support new and sustaining engineering efforts. Sensors include onboard...

  • Electrical Systems Engineer

    2 weeks ago

    Fairfield, California, United States The Aerospace Corporation Full time

    Electrical Systems Engineer RoleWe are seeking an experienced Electrical Systems Engineer to join our team at Vandenberg Space Force Base. As an Electrical Systems Engineer, you will be responsible for designing, developing, and testing electrical systems for launch vehicles and ground support equipment.Key ResponsibilitiesCollaborate with cross-functional...

  • Quality Engineer

    4 days ago

    Fairfield, United States Actalent Full time

    Job Title: Quality EngineerJob Description We are seeking a dedicated Quality Engineer to join our team. This role requires you to be 100% on-site. The Quality Engineer will be responsible for identifying non-quality factors continuously, conducting or coordinating in-depth analyses, and monitoring quality improvement plans. You will identify potential...

  • Engineer II

    1 month ago

    Fairfield, United States Marriott International, Inc Full time

    Additional InformationJob Number24193973Job CategoryEngineering & FacilitiesLocationThe Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States, 29928VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond and attend to guest repair requests. Communicate with...

  • Database Application Specialist

    3 days ago

    Fairfield, New Jersey, United States Oxford Global Resources Full time

    Job Title: Database Application SpecialistOxford Global Resources seeks an experienced Database Application Specialist to join our team. As a key member of our team, you will be responsible for designing, developing, testing, and deploying database applications that meet the needs of our clients. If you have a passion for database design and development and...

  • Process Engineer Specialist

    3 weeks ago

    Fairfield, Ohio, United States gpac Full time

    As a key member of our team at gpac, the Process Engineer Specialist will play a pivotal role in shaping the direction and implementation of cutting-edge technologies within the organization. This highly sought-after position demands strong leadership, exceptional project management skills, and the ability to effectively communicate with both technical and...

  • BSS Architecture Engineer

    4 days ago

    Fairfield, New Jersey, United States Cittacore Technologies Inc Full time

    Cittacore Technologies Inc invites applications from skilled professionals to fill the position of BSS Architecture Engineer.The selected individual will be responsible for analyzing and defining data, workflow, environment, system and software interfaces, and involving in end-to-end BSS integration architecture & providing solutions for the MNO...

  • Seasonal Support Driver

    1 month ago

    Fairfield, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Seasonal Support Driver

    2 months ago

    Fairfield, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...