Data Center Technician
2 weeks ago
TEKsystems is seeking a Data Center Technician to join their team in Goodyear, AZ
RESPONSIBILITIES AND ESSENTIAL FUNCTIONS
Scope:
· Respond to service tickets for servers in customer datacenters in a timely manner
· Keep parts lockers up to date and properly stocked at all times
· Troubleshoot and triage server failures to determine the most efficient path to getting a server back online for the customer
· Track server fleet health and validate that we are always exceeding customer requirements for total servers online
· Provide consistent, detailed feedback to the engineering team on failures, serviceability of servers, and integration with the datacenter
· Apply firmware and BIOS updates as needed using engineering-approved tools
· Comply with all datacenter safety, security, and operational protocols at all times
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge and skills:
· Ability to identify hardware failures and work within the limits of a defined process to get hardware running or replace entire servers
· Ability to regularly lift and move server systems that weigh up to 70lbs
· Fanatic attention to detail. Accuracy in inventory, trouble tickets, asset tag updates, wiring plans, etc. is essential to the customer and is critical to this role
· Must be able and willing to travel
· Linux terminal basic experience
· Windows CMD basic experience.
Competencies
- Demonstrated strong ownership, self-motivation and ability to work autonomously
- Ability to work successfully with geographically dispersed teams
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