Community Coordinator- Executive Suite/Co-Working

2 months ago

Lewisville, United States Venture X Castle Hills Full time
Job DescriptionJob Description

Are you Innovative, Solution and People centric? Join our team at Venture X The Realm at Castle Hills where our Community Leads are integral to the member experience, sales performance and operational excellence of our Venture X locations.

SUMMARY

  • The Community Coordinator is integral to the member experience and operational excellence of the Venture X Castle Hills location
  • The Community Coordinator provides the first point of contact for all customers and supports the team with administrative duties.
  • The Community Coordinator will be responsible for performing tasks and activities that will ultimately drive loyalty, profitability and long-term client retention
  • The ideal candidate exhibits exceptional personal and multi-tasking abilities and values that exemplifies the culture of unparalleled customer service at Venture X.
  • This individual will create an environment of ownership and accountability for delivering services to our clients with a focus on exceptional customer service.
  • The Community Coordinator will support the Community Manager to drive customer growth and retention

In this role, you will be measured on your ability to maintain operational and customer service excellence in line with weekly and monthly occupancy and customer retention targets

GOALS AND OBJECTIVES

· Provide first point of contact for members and guests, by covering the front desk, greeting and checking in members and guest.

· Create and foster a professional and collaborative environment amongst our members through personal interaction and events.

· Manage the operational systems (customer, payment, key access, internet etc.) to provision services to members (mailbox, access keys, internet etc), coordinate customer onboarding and off-boarding, invoicing and payments

· Ensure the location is fully operational, processes are running smoothly, and the location is kept clean at all times.

 

DUTIES AND RESPONSIBILITIES

Operations

  • Ensure a level of uncompromising cleanliness, including cleaning and pantry responsibilities are executed daily to the highest standard
  • Ensure members related problems and maintenance projects are being resolved in a timely manner to ensure the highest level of member experience
  • Conduct quality control walkthroughs to address immediate issues, pre-empt potential future issues and identify areas for improvement when required
  • Manage food and beverage offerings to ensure the quality and presentation are aligned with Venture X’s brand
  • Oversee the daily ordering and receipt of product from vendors
  • Organize the move-in and move-out schedules to onboard and off-board customers
  • Support the Community Manager in making strategic decisions regarding the operational and financial performance and process optimization of the location
  • Effectively use company tools, technologies ( Deskworks, Essensys Operate, POS, Isofy, Canva, Hubspot etc.), policies and guidelines to deliver optimum results
  • Ensure tours are timely and consistent to achieve and maintain 100% building occupancy
  • Recommend best practices to your Community Manager for the benefit of the broader company related to member experience, sales, hospitality, operations, events and training
  • Oversees the onboarding of new clients and establishes go-forward service expectations
  • Partner with the Community Manager to design and implement rules, guidelines and best practices for the community to optimize member experience
  • Explain Venture X policies and procedures to members, including but not limited to membership agreement and billing procedures

Sales

· Handle incoming sales calls, assist with leads, schedule tours to reach sales goals

· Conduct tours for prospective customer toward driving a sale

· Support the research of prospective members in the tour pipeline and support follow-up and closing requirements when required

· Coordinate the processing of membership agreements and activities towards completing the sale

· Participate in social and digital marketing to drive brand awareness and sales

Hospitality

· Coordinate regular members events to foster the community and build relationships and network

· Models company culture, values and brand promise to foster and strengthen client relationships

· Develop relationships with members and proactively gather information on their needs to identify both Venture X and member services that could help them achieve their goals

· Identify and execute opportunities to connect members with each other

· Ensure a gracious arrival experience for all members, prospective members and guests of members while maintaining the necessary level of building security

EXPERIENCE AND REQUIREMENTS

· Prior experience as office manager or administration in sales or hospitality business

· Financial literacy (basic accounting /book keeping), process and business operations experience required

· Good computer (word, excel, power point) and online app skills

· Excellent decision making and analytical skills to effectively tackle issues or challenges that may occur on a daily basis

· Excellent verbal and written communication skills

· Strong team work, accountability and “can do” attitude

· Exceptional interpersonal, organizational, and multitasking skills

· Excellent time management skills to meet deadlines and display efficiency always with a smile.

Company DescriptionCompany Description

Venture X offers beautiful workspace solutions on flexible terms. All Venture X locations are independently owned and operated but internationally connected. We strive to create office communities that are professional yet inviting so you can focus on your work and growing your business.Company DescriptionCompany Description\r
\r
Venture X offers beautiful workspace solutions on flexible terms. All Venture X locations are independently owned and operated but internationally connected. We strive to create office communities that are professional yet inviting so you can focus on your work and growing your business.

  • Community Leader Executive Suites/Flexible Office/Co-working

    11 hours ago

    Lewisville, Texas, United States Venture X Castle Hills Full time

    About the RoleWe are looking for a dynamic Sales and Operations Director to join our team at Venture X Castle Hills. As the face of our location, you will be responsible for driving sales growth, managing revenue and expenses, and ensuring the smooth operation of our co-working/flexible office space. You will work closely with our sales team and Community...

  • Space Manager Executive Suites/Flexible Office/Co-working

    3 days ago

    Lewisville, Texas, United States Venture X Castle Hills Full time

    Job SummaryWe are seeking a highly skilled Space Manager to lead our team at Venture X Castle Hills. As a key member of our operations team, you will be responsible for managing our flexible office space and creating a welcoming environment for our members.Key Responsibilities:Manage daily operations of the office space, ensuring smooth day-to-day...

  • Executive Administrative Coordinator

    4 days ago

    Lewisville, Texas, United States Guidehouse Full time

    About the RoleGuidehouse is seeking an Executive Administrative Coordinator to provide dedicated support to client-serving directors/partners. As the point of contact for other administrative assistants, this role requires a combination of technical and interpersonal skills.The successful candidate will have experience in general administrative duties,...

  • Healthcare Sales Executive

    1 hour ago

    Lewisville, Texas, United States IPeople Full time

    About the RoleThe successful Healthcare Sales Executive will play a critical role in our growth strategy, managing customer acquisition strategies, communicating with prospects and customers, and coordinating with subject matter experts to deliver proposals and contracts.

  • Labor Scheduling Coordinator

    3 days ago

    Lewisville, Texas, United States Interior Logic Group Full time

    At Interior Logic Group, we are committed to delivering exceptional results through efficient labor scheduling. We are seeking an experienced Labor Scheduling Coordinator to lead our efforts.Job DescriptionThis role involves developing and maintaining complex labor schedules, monitoring schedule deviations, and communicating with field teams. The ideal...

  • Transportation Coordinator

    4 days ago

    Lewisville, Texas, United States Texas First Rentals Full time

    Transportation Coordinator Job SummaryTexas First Rentals is seeking a highly skilled and organized Haul Truck Driver to join our team. As a Transportation Coordinator, you will be responsible for planning and executing the transportation of heavy equipment to and from customer locations. This role requires strong analytical and problem-solving skills, as...

  • Patient Registration Coordinator

    1 month ago

    Lewisville, United States Community Dental Partners Full time

    Patient Registration Coordinator "Dental Experience is Required" Career Growth Opportunities, Health Benefits, Paid Time Off Community Dental Partners - revolutionizing dental care for underserved patients by creating an amazing doctor, staff, and patient experience. Our mantra is who we are. We're committed to a culture of...

  • Fitness Operations Coordinator

    7 days ago

    Lewisville, Texas, United States Steadfast Fitness and Performance Full time

    Job OverviewWe are seeking a highly organized and enthusiastic Fitness Operations Coordinator to join our team at Steadfast Fitness and Performance. This role plays a vital part in ensuring the smooth operation of our facility, from managing client schedules to handling administrative tasks.Key Responsibilities:Client Check-in/Check-out Process: Facilitate...

  • Mental Health Benefits Coordinator

    2 weeks ago

    Lewisville, Texas, United States Real Hope Real Help Psychology and ABA Center Full time

    Job Title: Mental Health Benefits CoordinatorWe are seeking a highly organized and detail-oriented Mental Health Benefits Coordinator to join our team at Real Hope Real Help Psychology and ABA Center.About the RoleThis is a full-time position responsible for verifying insurance benefits, quoting mental health services, and completing pre-authorizations. The...

  • Executive Support Specialist for LEWISVILLE EDUCATION FOUNDATION

    4 weeks ago

    Lewisville, Texas, United States Lewisville ISD (TX) Full time

    Job SummaryWe are seeking an Executive Support Specialist to join our team at LEWISVILLE EDUCATION FOUNDATION. This is a part-time position that requires strong organizational and communication skills.Key Responsibilities:Provide administrative support to our team, including scheduling appointments, managing calendars, and preparing reports.Develop and...

  • Medical Office Coordinator

    3 days ago

    Lewisville, Texas, United States Preferred Dermatology Partners Full time

    We are seeking an experienced Medical Office Coordinator to join our dynamic Dermatology practice. This role offers the opportunity to work directly with patients and healthcare professionals in a fast-paced environment.Job ResponsibilitiesAnswer multi-line telephone systems and respond to patient inquiriesCoordinate patient check-ins, check-outs, and...

  • Pool Coordinator Lead

    3 weeks ago

    Lewisville, Texas, United States Bridge Investment Group Holdings LLC Full time

    About Bridge Investment Group Holdings LLCBridge Investment Group Holdings LLC is a dynamic organization with a strong focus on growth and development. We strive to foster an inclusive environment where everyone feels respected and valued.Salary: $45,000 - $55,000 per yearAbout the RoleThe Pool Coordinator Lead will be responsible for overseeing the pool...

  • TEMP Meeting Coordinator

    4 weeks ago

    Lewisville, United States ExecuSource Full time

    Location: Lewisville, TX 75057 (4 days REMOTE- in office 1 day/week) Pay: $28/hr Hours/Days: Monday- Friday 8:00AM-5:00PM IMMEDIATE Temp Meeting Coordinator role available! We are currently representing a client in the HVAC industry seeking a Meeting Coordinator to join their team on a contractual basis, to fill in for an employee on medical leave. The...

  • 3rd Shift Coordinator

    4 weeks ago

    Lewisville, United States TMD Staffing Full time

    Job DescriptionJob DescriptionJob Order #54528Branch: 68TMD Staffing is looking to hire a 3rd Shift Coordinator in the Lewisville, TX area! WORK ENVIRONMENTIn-PersonShift Coordinator  RESPONSIBILITIES Provide instruction and guidance to employees and audit work processes and products to confirm production specifications are metMaintain positive and...

  • 3rd Shift Coordinator

    4 weeks ago

    Lewisville, United States TMD Staffing Full time

    Job DescriptionJob DescriptionJob Order #54528Branch: 68TMD Staffing is looking to hire a 3rd Shift Coordinator in the Lewisville, TX area! WORK ENVIRONMENTIn-PersonShift Coordinator  RESPONSIBILITIES Provide instruction and guidance to employees and audit work processes and products to confirm production specifications are metMaintain positive and...

  • Executive Director of Special Education

    4 weeks ago

    Lewisville, United States Lewisville ISD Full time

    Lewisville ISD - Executive Director of Special Education Description/Notes: Provide vision and leadership that focuses on Lewisville ISD’s vision, mission, and core values by leading and directing a successful special education program that ensures a continuum of comprehensive services for students with disabilities from 0-21 years of age coupled with...

  • Executive Director of Special Education

    3 weeks ago

    Lewisville, United States Lewisville ISD Full time

    Lewisville ISD - Executive Director of Special Education Description/Notes: Provide vision and leadership that focuses on Lewisville ISDs vision, mission, and core values by leading and directing a successful special education program that ensures a continuum of comprehensive services for students with disabilities from 0-21 years of age coupled with...

  • Electrical Field Operations Coordinator

    4 weeks ago

    Lewisville, Texas, United States Integrated Power Services Full time

    Electrical Field Operations CoordinatorWe are seeking a skilled Electrical Field Operations Coordinator to join our team at Integrated Power Services (IPS).As an Electrical Field Operations Coordinator, you will play a crucial role in ensuring the smooth operation of our field service requests. You will be responsible for receiving and tracking incoming...

  • Ortho Care Coordinator

    3 weeks ago

    Lewisville, United States Medical City Lewisville Full time

    Description Medical City LewisvilleOrtho Care CoordinatorFull TimeDaysIntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as an Administrative Coordinator today with Medical City Lewisville.BenefitsMedical City...

  • Project Coordination Specialist

    12 hours ago

    Lewisville, Texas, United States NE Construction LLP Full time

    Job Description: We are seeking a highly skilled and experienced Construction Administrator to join our team at NE Construction LLP. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of our construction projects.The successful candidate will have a strong background in construction administration, with a...