Resident Services Coordinator | Case Managment

1 month ago

San Antonio, United States LOD Staffing Full time
Job DescriptionJob Description

The Resident Service Coordinator is committed to working with people in a way that is nonjudgmental, non-intrusive, confidential and that promotes resident empowerment, autonomy and dignity. The Resident Service Coordinator promotes safe living environments and encourages the growth of the community to better meet the needs of individual residents in housing communities by increasing access to resources and facilitating self-advocacy which includes providing case management, outreach, conducts assessments of households, and makes referrals which will address family and/or individual needs.

Essential Duties and Responsibilities:

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.

  • Be available onsite to residents at assigned location(s) which may include public housing facilities.
  • Establish and maintain relationships with the residents of the assigned location(s) as a means of being a resource for the property. Coordinates and promotes activities that create a sense of community between the residents and the property.
  • Facilitate orientation, intake and assessment for new families enrolling in programs as assigned.
  • Provide short- and/or long-term case management as determined by individual program requirements and agency needs.
  • Meet with residents to identify barriers to self-sufficiency and assess physical, social and economic conditions to develop service plans for programs as assigned.
  • In a timely manner, electronically document all activities and outcomes in data tracking systems as required by state or local rules.
  • Periodically evaluate programs by assisting with data collection and reporting; prepare program reports on a monthly/quarterly/annual basis using preferred software or digital systems as assigned.
  • Participate in the coordination of activities for the participants of assigned programs, including facilitation of program events and scheduling of program activities (such as budget workshops, food distributions, health/wellness events and/or employment networking events.)
  • Develop and maintain a comprehensive network of education, training, financial and economic development, health/wellness and other supportive services as determined by program requirements and resident needs.
  • Explain resident services programs, housing programs, MTW activities and other pertinent information by creating newsletters, email blasts, conducting phone calls, hosting informational meetings and contacting residents door-to-door.
  • Organize special activities, facilitate groups and host recreational events to promote resident wellness; activities may include arts and crafts, exercise classes, tours, dances or other activities as programs require.
  • Arrange transportation as needed for residents to attend various functions, programming and vices.
  • Other duties as assigned.

Education and Experience:

Required:

  • A Bachelor’s degree in social work, sociology, public administration or a related field from an accredited college or university; an Associate’s degree and three (3) years of demonstrated case management experience in social services; or seven (7) years of demonstrated case management in social services.
  • Must have the ability to learn and use cloud applications such as Google GSuite applications to include but not limited to: Google Chrome Browser, Gmail, Drive, Calendar, Docs, Sheets and Slides. Understanding document-sharing and collaboration in the cloud. Experience and proficiency with Microsoft Office 365, cloud accessible applications to include but not limited to: One drive, Outlook, Word, Excel and Powerpoint or Mac or PC desktop equivalent is acceptable.
  • Successful completion of a criminal history background check, education and work history verification and drug screening test.

Preferred Requirements:

  • Experience working in resident services
  • Ability to speak, write and read in Spanish is a plus.
  • Professional certification(s) in case management

License and Certifications:

  • Class “C” driver’s license at the time of placement and be insurable by the Housing Authority’s liability and fleet insurance carrier.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 30 pounds.

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical requirements include occasional lifting/carrying of 30 pounds.
  • Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment.
  • Subject to sitting, standing, reaching and walking to perform the essential functions.
  • Working conditions are primarily inside an office environment.

Physical and Mental Requirements

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Other Requirements

  • Vision (near, distance)
  • Sense of Sound (answering phone, fire alarms, horns)

EEO Statement

Employees of Labor on Demand Inc. are protected by federal laws, Presidential Executive Orders, and other laws designed to protect employees from discrimination on the basis of race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit-based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.

Employees of Labor on Demand Inc. are also protected against retaliation. Consistent with federal laws, acts of retaliation against an employee who engages in a protected activity whistle blowing, or the exercise of any appeal or grievance right provided by law will not be tolerated. Managers and supervisors of Labor on Demand Inc. are also reminded of their responsibility to prevent, document, and promptly correct harassing conduct in the workplace.

Company DescriptionLabor On Demand, Inc. d.b.a. LOD Staffing is a knowledgeable and passionate employment agency servicing the Austin and San Antonio metropolitan area. For nearly two decades, we have strived to bring the right people together with the right jobs. Whether it is an opportunity for a new career, seasonal work, or a part-time gig to provide extra income, we take extraordinary pride in matching you with a position that satisfies your employment needs. Join our team today and let us help you find your next exciting career opportunity. We look forward to meeting you

EEO Statement

Employees of Labor on Demand Inc. are protected by federal laws, Presidential Executive Orders, and other laws designed to protect employees from discrimination on the basis of race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit-based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.

Employees of Labor on Demand Inc. are also protected against retaliation. Consistent with federal laws, acts of retaliation against an employee who engages in a protected activity whistle blowing, or the exercise of any appeal or grievance right provided by law will not be tolerated. Managers and supervisors of Labor on Demand Inc. are also reminded of their responsibility to prevent, document, and promptly correct harassing conduct in the workplace.Company DescriptionLabor On Demand, Inc. d.b.a. LOD Staffing is a knowledgeable and passionate employment agency servicing the Austin and San Antonio metropolitan area. For nearly two decades, we have strived to bring the right people together with the right jobs. Whether it is an opportunity for a new career, seasonal work, or a part-time gig to provide extra income, we take extraordinary pride in matching you with a position that satisfies your employment needs. Join our team today and let us help you find your next exciting career opportunity. We look forward to meeting you\r
\r
\r
EEO Statement\r
\r
Employees of Labor on Demand Inc. are protected by federal laws, Presidential Executive Orders, and other laws designed to protect employees from discrimination on the basis of race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit-based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.\r
\r
\r
Employees of Labor on Demand Inc. are also protected against retaliation. Consistent with federal laws, acts of retaliation against an employee who engages in a protected activity whistle blowing, or the exercise of any appeal or grievance right provided by law will not be tolerated. Managers and supervisors of Labor on Demand Inc. are also reminded of their responsibility to prevent, document, and promptly correct harassing conduct in the workplace.

  • Resident Services Coordinator

    1 month ago

    San Francisco, United States Addison Group Full time

    Title: Resident Services CoordinatorLocation: Mission District & South Park, San Francisco, CAPay: $26-28 per hourPosition Overview:The Resident Services Coordinator (RSC) is responsible for providing support, advocacy, and case management services to residents in our client's buildings in the Mission District & South Park neighborhoods of San Francisco....

  • Community Outreach Coordinator

    5 days ago

    San Antonio, Texas, United States LOD Staffing Full time

    Job OverviewThe Community Outreach Coordinator - Resident Services Specialist is a vital role within LOD Staffing, playing a crucial part in fostering strong relationships between residents and their communities. This position requires a unique blend of interpersonal skills, case management expertise, and the ability to facilitate positive change in...

  • Resident Services Coordinator

    4 weeks ago

    San Francisco, CA, United States Addison Group Full time

    Title: Resident Services Coordinator Location: South Park, San Francisco, CA Pay : $26-28 per hour Position Overview: The Resident Services Coordinator (RSC) is responsible for providing support, advocacy, and case management services to residents in our client's building in the South Park neighborhood of San Francisco. This role involves offering safe,...

  • Resident Services Coordinator

    7 days ago

    San Antonio, Texas, United States LOD Staffing Full time

    Job OverviewAt LOD Staffing, we are seeking a highly motivated and compassionate Resident Services Coordinator to join our team. This role plays a vital part in promoting resident empowerment, autonomy, and dignity by creating safe living environments and facilitating community growth.Responsibilities:Provide onsite support to residents at assigned...

  • Resident Services Coordinator

    7 days ago

    San Antonio, Texas, United States Atlantic Housing Foundation Full time

    About the RoleWe are seeking a highly motivated Resident Services Coordinator to join our team. This role will be responsible for developing and implementing community services programming, building relationships with local organizations, and providing excellent customer service to residents.

  • Case Manager

    3 weeks ago

    San Antonio, United States Family Endeavors Inc Full time

    JOB PURPOSE:The Case Manager under general direction of the Housing Coordinator provides comprehensive case management to the homeless population by utilizing a trauma-informed care, strengths-based approach in all aspects of therapeutic community living. To provide quality of life and maintain the highest possible ability to function within the community....

  • Case Manager

    3 weeks ago

    San Antonio, United States Family Endeavors Inc Full time

    JOB PURPOSE:The Case Manager under general direction of the Housing Coordinator provides comprehensive case management to the homeless population by utilizing a trauma-informed care, strengths-based approach in all aspects of therapeutic community living. To provide quality of life and maintain the highest possible ability to function within the community....

  • Hair Stylist Manager Position

    2 weeks ago

    San Antonio, Texas, United States Resident Salon Services Full time

    We are seeking experienced Managers to join our team in a fast-paced environment at Resident Salon Services.Salary InformationThis position is estimated to have an annual salary of $72,500 based on national averages for similar positions and locations.About the JobThe ideal candidate will be an active State Licensed Cosmetologist with a minimum of 3 years of...

  • Case Management Nurse

    1 week ago

    San Antonio, Texas, United States Advantage Care Services Full time

    Job DescriptionThis Case Management Nurse position involves coordinating medical services for persons with developmental disabilities served by Advantage Care Services (ACS).Main Responsibilities:C Coordinate healthcare services for ACS clientsD Promote best practices in healthcare deliveryS Teach medication management and self-care skillsCompensation...

  • Family Support Case Manager

    2 weeks ago

    San Antonio, Texas, United States SAN ANTONIO METROPOLITAN MINISTRY Inc Full time

    About the RoleWe are seeking an experienced Social Services Specialist to join our team as a Family Support Case Manager. In this role, you will be responsible for providing high-quality, intensive case management services to chronically homeless families residing in the community. Your goal will be to build positive and trusting relationships with program...

  • Homeless Services Coordinator

    1 week ago

    San Antonio, Texas, United States SAN ANTONIO METROPOLITAN MINISTRY Inc Full time

    About UsSAN ANTONIO METROPOLITAN MINISTRY Inc is a leading provider of homeless services in San Antonio. We are committed to providing comprehensive and intensive case management services to chronically homeless individuals residing in the community.We are seeking a qualified Homeless Services Coordinator to join our team. The successful candidate will have...

  • Case Management Manager

    2 weeks ago

    San Antonio, United States University Health Full time

    POSITION SUMMARY/RESPONSIBILITIES Manages the care coordinators (case managers), home health coordinators and clerical staff to insure a smooth patient flow from preadmission to discharge and follow up in accordance with the patient’s and the payers requirements. Works with the Manager for Social Services to ensure an interdisciplinary treatment plan of...

  • Case Management Coordinator

    5 days ago

    San Antonio, Texas, United States Thompson Law Injury Lawyers Full time

    Key ResponsibilitiesSupport client communication, addressing concerns and ensuring they are well-informed.Coordinate discovery responses and manage case-related deadlines.Assist in drafting correspondence, pleadings, and legal documents.What We OfferCompetitive Compensation: Enjoy a base salary with a fixed performance-based bonus.Health and Insurance...

  • Resident Services Ambassador

    1 month ago

    San Francisco, California, United States Addison Group Full time

    ResponsibilitiesProvide Resident Support and Case Management:Offer client-centered care to residents, focusing on safety and timeliness.Manage case assignments, conduct intakes and assessments, and handle case closures.Develop individualized service plans, track residents' progress, and make adjustments as needed.Connect residents with essential resources...

  • Medical Service Coordinator

    1 week ago

    San Antonio, Texas, United States Advantage Care Services Full time

    Job SummaryWe are seeking a highly skilled Nurse Case Manager to join our team at Advantage Care Services. This is an exciting opportunity for a dedicated and compassionate healthcare professional to make a meaningful difference in the lives of individuals with developmental disabilities.Key Responsibilities:Coordinate medical services to ensure high-quality...

  • RN Case Manager

    7 days ago

    San Antonio, Texas, United States Advantage Care Services Full time

    Job Title: RN Case Manager - Residential CareIn this critical role, the RN Case Manager will coordinate medical services for individuals with developmental disabilities at Advantage Care Services. This position demands promoting healthcare excellence and harnessing technology to enhance community-based care. The RN will equip individuals and their families...

  • Service Coordinator

    2 months ago

    San Antonio, United States Volunteers of America-Texas Full time

    VOA - TexasAre you looking for a job that makes a difference? Do you have a passion for helping others? We may be the right organization for you: VOA - Texas. Location: Huebner Creek - San Antonio, TXPay: $15.75 per hourWhy you'll love working with VOA-Texas: Reliable hours: We will provide a dependable schedule you can count on.Career advancement: Our...

  • Nurse Case Manager Travel Position

    5 days ago

    San Francisco, California, United States TotalMed Case Management Staffing Full time

    Travel Nurse Case Manager Job OpportunityTotalMed Case Management Staffing is a reputable healthcare staffing agency seeking a skilled Case Manager-Registered Nurse for an exciting travel nursing assignment in California.About the JobThis 13-week contract position offers a unique opportunity to work as a travel nurse RN in San Francisco, California. As a...

  • Nurse Case Manager

    7 days ago

    San Antonio, Texas, United States University Health Full time

    Job Title:Nurse Case ManagerAbout the Role:We are seeking a skilled Nurse Case Manager to join our team at University Health. As a key member of our care coordination team, you will work closely with healthcare professionals and patients to ensure seamless transitions between care settings.Key Responsibilities:Conduct holistic assessments of patient needs...

  • Behavior Health Case Coordinator

    1 week ago

    San Antonio, Texas, United States Family Service Association of San Antonio Inc Full time

    Job Title: Behavior Health Case CoordinatorWe are seeking a skilled Case Manager to join our team at Family Service Association of San Antonio Inc. As a key member of our healthcare staff, you will work closely with clients and their families to develop personalized service plans that address their unique needs and goals.The ideal candidate will have a...