Medical Office Administrator/Billing Specialist

1 day ago

Scottsdale, United States FUSION MEDICAL CARE PLLC Full time
Job DescriptionJob Description

Job description

FMC is looking for an experienced medical office administrator with medical billing/coding skills for a primary care/family medicine clinic. The ideal candidate will have customer service oriented personality with positive energy, who will welcome our patients and help them feel at home. Our stress-free Scottsdale integrative medicine clinic will welcome an individual who will be a face of the primary care practice with concierge services. The candidate will have opportunity to grow and enjoy the benefits of well established and reputable practice.

Responsibilities:

* Strong leadership skills with the ability to effectively manage a team.

* Oversee the day-to-day operations of the office, ensuring smooth and efficient functioning.

* Assume responsibilities for all aspects of front office and assisting back office.

* Establish and maintain an efficient and responsive patient flow system.

* Ability to recognize challenges before they occur and proactively address to effectively manage it.

* Handle front desk duties, including greeting visitors, answering phone calls, and responding to inquiries.

* Manage a team of office staff, providing guidance, training, and support as needed.

* Ensure phone etiquette is maintained by all staff members and handle any issues or concerns related to phone systems.

* Develop and implement training programs to enhance the skills and knowledge of office staff.

* Ability to effectively handle scheduling to maximize productivity by ensuring minimal clinician “downtime” due to patient cancellations/no shows.

* Assume Medical Assistant responsibilities when needed

*Research and consolidate information required for analysis of revenue cycle operations.

*Benefits and eligibility verification and insurance updates.

*Obtain and document insurance pre-authorizations in patient accounts.

*Ensure coding accuracy, and daily clean claim submission.

*Complete daily requests for additional information, medical records, etc. from insurance companies.

*Read and interpret insurance explanation of benefits and accurately post service reimbursement to patient accounts.

*Follow/resolve denials, under-pays and over-pays.

*Identify opportunities and areas for front-end improvement to affect favorable reimbursement outcomes.

*Resolve patient insurance concerns and account balances.

*Utilize reports to follow-up on aging claims/encounters.

* Collecting, handling, posting payments, generating patient's statements, etc

* Prepare charts for clinic verifying referrals/authorizations are obtained for the appropriate insurance plans and obtaining pertinent information relating to patient visit.

* Experience with medical billing, credentialing, contracting.

* Knowledge of medical terminology and procedures.

* Knowledge of creating and maintaining SOPs and be responsible for all aspects of being compliant with Health Department.

* Manage and organize files, ensuring proper documentation and record keeping.

* Perform other duties as assigned.

* Interact with IT, phone system, EHR portal, office personnel, etc

Qualifications

* Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

* Experience with EClinical Works (ECW)

* Proven experience in medical office management.

* Excellent written and verbal communication skills

* Ability to multi-task, organize, and prioritize work

* Dependable - more reliable than spontaneous

* People-oriented - enjoys interacting with people and working on group projects

* Adaptable/flexible - enjoys doing work that requires frequent shifts in direction

* Detail-oriented --would rather focus on the details of work than the bigger picture

* Achievement-oriented --enjoys taking on challenges, even if they might fail

* Autonomous/Independent --enjoys working with little direction

* Innovative --prefers working in unconventional ways or on tasks that require creativity

* High stress tolerance --thrives in a high-pressure environment

If you are a motivated individual with excellent organizational skills and a passion for managing an office environment, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Benefits:

  • Employee discount
  • Free health screenings
  • Free parking
  • Opportunities for advancement

Medical Specialty:

  • Allergy & Immunology
  • Holistic Medicine
  • Hyperbaric Medicine
  • Internal Medicine
  • Primary Care

Schedule:

  • Monday to Friday
Company DescriptionVery reputable, well-established, privately owned Primary Care with Holistic approach in Central ScottsdaleCompany DescriptionVery reputable, well-established, privately owned Primary Care with Holistic approach in Central Scottsdale

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