Medical Office Assistant Thompson Peak ENT
2 months ago
•We are offering an opportunity for a SIGN-ON BONUS of up to $2,000.00
•The Thompson Peak ENT clinic is located at 20745 N. Scottsdale Rd., Scottsdale, AZ 85255
•The hours are Monday-Friday from 8:00 AM to 4:30 PM
HonorHealth is looking for a Medical Assistant to support the Ear, Nose & Throat Clinic. Our Clinic is growing, and you will work with a Physician, (2) Nurse Practitioners, an Audiologist, other Medical Assistants, a Registration Scheduler, and a Sr. Surgery Scheduler and report to the Practice Manager.
Services include, but are not limited to, patients with sinus issues, throat issues, allergy problems, and ear issues for the population of 2 years and older. The already established and growing practice is a fast-paced atmosphere where everyone is cross-trained helps where needed and is team-oriented. There is a plan to relocate to a new facility soon which indicates room for growth soon with the luxury of being located close to an HonorHealth Primary Care and an HonorHealth Hospital. There are also plans to open a second clinic on the West Side to expand our care.
Looking to be part of something more meaningful? At HonorHealth, as an Medical Assistant, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.
Join us. Let's go beyond expectations and transform healthcare together.
HonorHealth is one of Arizona's largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 14,000 team members, 3,700 affiliated providers and hundreds of volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.
Responsibilities
Job Summary
Supports various aspects of the practice, including charge entry, and collection of co-payments at time of service. Assists the physician in maintaining efficient patient flow within the office.
Under the direction of a Physician/Physician Assistant, performs a variety of clerical and patient support duties including scheduling, receptionist, telephone, data input, and exam room and medical chart preparation.
Works with managed care plans to obtain prior authorization to insure that services of physician and hospital are reimbursed by the plans.
This position reports to the Manager for office duties and to the physicians for clinical and patient care responsibilities.
Demonstrates knowledge and skill to provide appropriate care needed in accordance with policies, procedures and protocols and Arizona validated competencies.
Performs in a manner consistent with the HonorHealth statement by identifying and meeting the needs of all customers by demonstrating integrity, respect, caring, accountability and excellence.
- Schedules patients and provides all necessary information to prepare them for medical appointments and procedures. Provides scheduling services for patients with regard to lab work, x-rays and referrals to other physicians. Verifies authorizations, and accepts or transmits fax information for needed physician patient information. Collects co-payments at time of service, enters daily charges into billing system, and responds to requests for information from billing services and Revenue Cycle Coordinator to ensure optimal collections from services rendered. Initiates confirmation calls to patients to ensure the lowest possible no show rate. Organizes and documents scheduling, registration and payment policies.
- Prepares treatment room for examination of patients. Prepares patient charts and reviews for completeness. Escorts patient to examining room, obtain history, document chief complaint in record or EMR, take patient's vital signs (weight, pulse, temperature, blood pressure). Preps patient for exam and assists provider with exams and special procedures. Clean and restock exam rooms. Maintain supplies in coordination with office coordinator. Ensures that recalls for labs, office visits and procedures are accounted for.
- Receives telephone calls from patients, pharmacy and others; documents and relays information to provider for action. Phones pharmacy with approved medication orders/refills.
- Performs a variety of front office duties as needed, including, but not limited to, reception, greeting patients, verification of information needed for billing and medical charting, telephone, chart maintenance, insurance forms, and scheduling.
- Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals.
- Performs other duties as assigned.
Qualifications
Education
High School Diploma or GED Required
Completion of a MA training program Required
Licenses and Certifications
Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 - Arizona Medical Board - R4-16-401 and R4-16-101) OR completes a United States Armed Forces medical services training program Required
Basic Life Support (BLS) BLS Required
Fingerprint Clearance Card - State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (NOAH Clinical Sites and Pediatric Behavioral Health Sites ONLY) Required
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