Servicing/Collections
3 days ago
The Servicing/Collections Specialist will be responsible for managing and collecting on delinquent accounts while maintaining exceptional customer service. The ideal candidate will have strong communication skills, a customer-focused mindset, and a proven track record in collections or customer service.
Responsibilities:
- Contact delinquent account holders to discuss payment options and resolve outstanding balances.
- Maintain accurate and up-to-date records of customer interactions and payment arrangements.
- Collaborate with other departments to resolve customer inquiries and issues.
- Provide excellent customer service by addressing customer concerns and all inquiries in a professional and timely manner.
- Loan Extensions and Modifications
Qualifications:
- Associate's degree preferred.
- Minimum of 1 year of experience in collections, preferably in hard money lending or a related industry.
- Strong understanding of lending principles.
- Excellent attention to detail and the ability to multitask in a fast-paced environment.
- Proficiency in software applications.
- Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Vision insurance
Experience:
- Microsoft Excel: 1 year (Preferred)
- Customer service: 1 year (Required)
- Mortgage servicing: 1 year (Required)
Ability to Commute:
- Plano, TX 75093 (Required)
Ability to Relocate:
- Plano, TX 75093: Relocate before starting work (Required)
Work Location: In person
Company DescriptionWildcat Lending is a hard money lender, which specializes in the financing of non-owner-occupied residential investment properties. We work quickly and efficiently to provide our Real Estate Investors with fast, cost-effective funding for their real estate investment needs. We strive to go above and beyond to provide a “wow” factor to each of our clients, on every single transaction. Our track record speaks for itself and we are proud to be one of the fastest growing lending companies in the country.Company DescriptionWildcat Lending is a hard money lender, which specializes in the financing of non-owner-occupied residential investment properties. We work quickly and efficiently to provide our Real Estate Investors with fast, cost-effective funding for their real estate investment needs. We strive to go above and beyond to provide a “wow” factor to each of our clients, on every single transaction. Our track record speaks for itself and we are proud to be one of the fastest growing lending companies in the country.-
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