Aarons | Customer Accounts Manager | columbus, oh
1 week ago
The hourly range for this position is $14.50 to $15.25. This position is also eligible for incentive pay based on performance.
Customer Accounts Manager
Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.
Skills for Success
Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
- Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
- Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
- Second up to the General Manager
- Build authentic customer relationships to support customers in their ownership goals and drive sales
- Manage the collections process by counseling customers to gain timely lease/merchandise renewals
- Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
- Contact customers who have not renewed merchandise agreements
- Maintain customers contact over the phone and through home visits
- Update customers information and maintain accuracy
- Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals
- Clean and certify merchandise in the cleaning station for all merchandise personally returned
- Complete and maintain weekly vehicle maintenance sheet and route sheets daily
- Load, secure and protect product in company vehicle
- Safely operate company vehicle
- Assist the Sales Team as needed
- Any other reasonable duties requested by management
Requirements
- United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
- Must meet DOT requirements to obtain certification in required states (United States)
- Ability to work schedule of hours varying from 8 am to 9 pm
- Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
- Two years of college or two years of previous management experience preferred
- High School diploma or equivalent preferred
- Excellent interpersonal and communication skills
- High energy with the ability to effectively perform all functions of the store and multitasking effectively
- Proper telephone etiquette
- Uphold the Aaron’s Brand and protect company assets
- Maintain a professional appearance
- Proficient computer skills
Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
By applying, you consent to your information being transmitted by HourlyJobsNearMe to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Aarons Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
-
columbus, United States Aarons Full timeThe hourly range for this position is $13.25 to $14.00. This position is also eligible for incentive pay based on performance. Customer Accounts AdvisorAaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100%...
-
Aarons | Sales Associate | columbus, oh
1 week ago
columbus, United States Aarons Full timeThe hourly range for this position is $12.75 to $13.50. This position is also eligible for incentive pay based on performance. Sales Associate Sales Associates keep people smiling at Aaron’s.On our team, you’ll be a positive, energetic force on the floor, driving sales by engaging directly with customers and helping them find just what they need....
-
Customer Accounts Manager
1 week ago
Columbus, United States Aarons Full timeThe hourly range for this position is $14.50 to $15.25. This position is also eligible for incentive pay based on performance. Customer Accounts Manager Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a...
-
Customer Account Representative
6 days ago
Columbus, Ohio, United States Aarons Full timeJob OverviewAaron's Customer Account Representatives serve as key relationship builders, driving customer satisfaction and lease agreement renewals by understanding benefits and ensuring customers are fully satisfied with their products. As a Customer Account Representative, you will build strong relationships with our customers over the phone and...
-
Customer Account Renewal Specialist
2 days ago
Columbus, Ohio, United States Aarons Full timeAbout the RoleAaron's Customer Account Advisors serve as key relationship builders, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with their products.What We OfferA competitive hourly rate within the range of $13-$15, based on factors including relevant...
-
Customer Accounts Manager
2 weeks ago
Columbus, OH, United States Aarons Full timeThe hourly range for this position is $14.50 to $15.25. This position is also eligible for incentive pay based on performance. Customer Accounts Manager Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a...
-
Customer Accounts Manager
2 weeks ago
COLUMBUS, United States Aarons Full timeThe hourly range for this position is $14.50 to $15.25. This position is also eligible for incentive pay based on performance. Customer Accounts Manager Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals....
-
Customer Accounts Advisor
3 weeks ago
Columbus, United States Aarons Full timeThe hourly range for this position is $13.25 to $14.00. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100%...
-
Customer Accounts Representative
1 week ago
Columbus, Ohio, United States Aarons Full timeWe are seeking a highly skilled Customer Accounts Advisor to join our team at Aarons. This role will involve serving as a coach to our customers, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product.As a Customer Account Advisor, you will build...
-
Customer Account Acquisition Specialist
2 days ago
Columbus, Ohio, United States Aarons Full timeAaron's seeks a dedicated and results-driven Customer Account Acquisition Specialist to join our team. In this role, you will play a crucial part in driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with their products.About the RoleThis is an excellent opportunity for...
-
Customer Accounts Leadership Coordinator
2 days ago
Columbus, Ohio, United States Aarons Full timeThe estimated salary for this position is $14,850 to $15,550 per annum.About Aaron'sAaron's is a leading retailer of quality used furniture, electronics and appliances. Our Customer Accounts Manager plays a vital role in driving the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for...
-
Columbus, Ohio, United States Aarons Full timeThe hourly range for this position is $13.25 to $14.00 per hour, with the possibility of incentive pay based on performance. This role requires excellent communication and interpersonal skills to effectively interact with customers.Aaron's Customer Account Advisors play a crucial part in driving payment collections and lease agreement renewals by providing...
-
Customer Account Solutions Expert
2 days ago
Columbus, Ohio, United States Aarons Full timeThe Customer Account Solutions Expert role at Aarons offers a unique opportunity to drive payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product.About the RoleAs a key member of our team, you will build relationships with our customers over the phone and...
-
Account Executive
1 week ago
Columbus, United States Aarons Full timespan>The hourly range for this position is $14.This position is also eligible for incentive pay based on performance.Customer Accounts Manager Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer...
-
Customer Accounts Advisor
3 weeks ago
Columbus, OH, United States Aarons Full timeThe hourly range for this position is $13.25 to $14.00. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100%...
-
Customer Account Liaison Specialist
2 days ago
Columbus, Ohio, United States Aarons Full timeAbout AaronsAaron's is a company that prides itself on creating strong personal connections with our customers, and we're looking for individuals who share our passion for making a real difference in people's lives.
-
Customer Service Representative
6 days ago
Columbus, Ohio, United States Aarons Full timeAbout Aaron'sAaron's is a company that provides great opportunities for people to start their career journey. We believe in providing excellent customer service and creating a positive sales floor environment.Salary InformationThe hourly range for this position is $12.75 to $13.50. Additionally, this position is eligible for incentive pay based on...
-
Columbus, Ohio, United States American Leak Detection - Columbus, OH Full timeJob OverviewAmerican Leak Detection is a leading provider of leak detection services for industrial, commercial, and residential customers. We are seeking a highly motivated and mechanically inclined individual to join our team as a Pool Leak Detection Technician Apprentice in Columbus, OH.This full-time position involves daily travel in provided work...
-
Account Relationship Specialist
1 week ago
Columbus, Ohio, United States Aarons Full timeThe estimated salary for this position is $14.50 to $15.25 per hour, with the potential for incentive pay based on performance.OverviewAaron's Account Relationship Specialists drive business success by leading customer accounts teams and striving to achieve company standards for collections and lease renewals.Key Responsibilities:Maintain customers'...
-
columbus, United States Creative Financial Staffing Full timeb>Project Accounting ManagerColumbus, OHFull-time | OnsiteOur client is an industry leading construction company headquartered locally in the Columbus, OH area. The Project Accounting Manager is responsible for leading a team of Project Accountants to maintain accurate project financials from start to close. This is a full-time onsite role with an annual...
